NetXMS Support Forum

Thankyou for replying, it turns out that my agent wasn't working correctly, I applied it to another agent and it worked ok, just had to reinstall the agent. I was going to reply to say it was fixed but was very sick yesterday :-(

Thankyou once again. Great product. Good luck with the business.

Our systems install custom performance counter, but I'm having trouble getting the to work via NetXMS.
I can see them in performance monitor ok and I've used some of the sql ones on this site and they are ok, but I think I'm not configuring these custom ones correctly (it's all guess work, I'm a telephony guy, not a server guy)

This is the line I'm adding under *perf
Counter =  PhoneSystemDevices.RTPRelaysinuse:"\Phone System Devices\RTP Relays in Use":60:A:INT:"Number of Active RTP Calls"

but when I go to add it via @systemagent, it's not visable. I'm sure it's something stupid I'm missing.

Attached is a copy paste from Perfmonitor, if it helps.

here is an example of one of mine:

MasterServers = 10.32.3.49
LogFile = {syslog}
FileStore = C:\NetXMS\var
SubAgent = ecs.nsm
SubAgent = ping.nsm
SubAgent = portcheck.nsm
SubAgent = winperf.nsm
SubAgent = wmi.nsm

*PING
Target = 10.64.80.17
Target = 10.64.71.13
Target = 10.64.65.14
Target = 10.64.60.14
Target = 10.64.20.15
Target = 10.32.70.10
Target = 10.32.3.98
Target = 10.32.3.96
Target = 10.32.3.95
Target = 10.32.3.66
Target = 10.32.3.217
Target = 10.15.16.21
Target = 10.121.2.15

I'm no programmer, so not sure if this is possible. But in many apps, you can drag open windows, out of the bounds of the master program.
For example, if I open Object broswer, I cannot drag it onto the 2nd monitor, if NetXMS is on the primary monitor. this would allow me to get much more info on my screens.

Thanks for you help, that worked brilliantly

I'm new to SNMP and NetXMS and I've got most things I want working ok so far.

I'm now struggling with seperating a trap out. If I can get this I can work out the rest.
In the Log the bit I'm interested appears in the Varbinds, but I can't work out how ot filter each one to create a seperate event for each. At the moment I report on the trap as an issue, but can't say for example "Port 1 is down" as I can't seperate Port 1 from Port 2.
An example trap is below, but how do I set it up so that I can alert on each seperatly? (not full varbind, this is the key bit)

.1.3.6.1.4.1.4111.1.2.2.1.1.1.0=='Port ID:1'
.1.3.6.1.4.1.4111.1.2.2.1.1.1.0=='Port ID:2'

Thanks for the reply. I had made a mistake but had problems with others. However now have it working

On our network it seems
Monitoring system- NetXMS Core service has to run under domain\Account that has access to the servers.
The agent on the server is ok under service account.

Thanks for your help. A great product! still much to learn 

Forgot to mention, Status says "Not Supported"
Server is Windows 2003

Thanks for the answer. But I'm unable to still get stats. However I'm thinking, does the system need AD permisions to access the data.
For example our test monitoring system is a local system, but the server is a Domain server. Should the Monitoring server be on the domain as well?

I'm having trouble polling devices. SNMP traps are ok and the Performance charts for CPU, Disk etc work.

I'm setting up a Data Collection for NetXMS Agents

I select ServiceCheck.Custom(SQLSERVER) Data type Integer. (I Have tried other services)

I click OK and poll the Node, it comes back Value 0 (which I know means running) but the Time Stamp is always 01-Jan-1970 00:00:01.
If I stop the service the Value never changes from 0, even if I poll again.

I get the same when polling SNMP devices, but that my be the devices themselves :-(

Have I forgotten to do something?