NetXMS Support Forum

Hi!
Would you like to know how to apply settings to send messages via google chat? thanks in advance.

I am unable to operate UPS monitoring with the netxms agent. Through the device software I use the megatec protocol and it works but I can't get it via an agent
Here is my setup:

ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
# DebugLevel = 6
FileStore = C:\NetXMS\var
SubAgent = winperf.nsm
SubAgent = ups.nsm

[UPS]
Device = 0:"COM1:":MEGATEC

This is the error message:
Cannot establish communication with device #0 "MEGATEC-COM1:"

thanks for the help

I'm using NetXMS 3.2.400

Quote from: Victor Kirhenshtein on February 06, 2020, 02:47:32 PM
Hi,

what exact console version you are using? Is it desktop or web based?

Best regards,
Victor

Hi Victor,
I am using version 3.1.300, the error is both Web and desktop. The program freezes and I have to close and restart it.


Thank you for your attention,

Good morning everyone,

The NetXMS console since it was changed to version 3, has been freezing and the program crashes when I place a specific dashboard for display.
I realized that it always takes time to load values from the VMGR subagent that I implanted to get values from ESXi hosts.

I find this error message in the logs:

!ENTRY org.netxms.ui.eclipse.console 4 0 2020-02-03 09:47:20.868
!MESSAGE Exception in ConsoleJob
!STACK 0
org.netxms.client.NXCException: Invalid DCI ID
   at org.netxms.client.NXCSession.waitForRCC(NXCSession.java:1762)
   at org.netxms.client.NXCSession.waitForRCC(NXCSession.java:1731)
   at org.netxms.client.NXCSession.getCollectedDataInternal(NXCSession.java:4608)
   at org.netxms.client.NXCSession.getCollectedData(NXCSession.java:4656)
   at org.netxms.ui.eclipse.dashboard.widgets.ComparisonChartElement$3.runInternal(ComparisonChartElement.java:116)
   at org.netxms.ui.eclipse.jobs.ConsoleJob.run(ConsoleJob.java:98)
   at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)

Thanks,

The issue was resolved by simply updating the configuration pool.
New Issue:
On an ESXi host via esx, the agent can connect and collect data. On a host VCenter, connection through Active Directory user credentials with connection type VPX fails.
The same parameters entered work with the virsh tool.

Thank you for your help,

I would like to receive parameters from ESXi hosts. From the parameters given in the NetXMS documentation I thought it was possible to receive this data from an agent installed on another machine, so I did it as follows:
1 - I installed libvirt on netxms server with ESX driver support
2 - I installed the netxms-agent-vmgr subagent
3 - I set up with the correct sections in agent [vmgr],
SubAgent = vmgr.nsm
[vmgr]
host = myhost
[vmgr: myhost]
Url = esx: // some_user @ ip_server /?no_verify = 1
User = some_user
Password = somepassword
4 - I can access esx host from netxms server from virsh tool.
5 - The agent shows no errors and successfully loads the configuration.

The problem is: When I create a DCI with some of the VMGR.xxxxxx metrics, the result is always an error.
Example: VMGR.Host.FreeMemory (myhost) always returns <<ERROR>>

Thank you for your help,

Quote from: Victor Kirhenshtein on July 29, 2019, 10:00:50 AM
What version you are using?

I'm using 2.2.16 version

In a dashboard, when I add a rack diagram and mark the title option, instead of the title appears the name of the object.

Quote from: Egert143 on May 28, 2019, 02:24:05 PM
Hello

Could use litle help with L2 network map. Problem is map layout reverts back to pile of nodes on left upper corner at some random point. Made new map, let it auto place nodes for the first time, then i disabled auto layout, made some changes manualy, added some "bend points" and saved layout. Later when i looked at map, it was back to left upper corner in one big pile :/

I think it really is a bug, I experienced the same problem. Could be fixed in the next version.

With me also a similar error appeared but the code was 11
"could not create view 11"

ArrayIndexOutOfBoundsException

I had to delete the map and then recreate it.

Thank you for your attention.
I tested the VPN connector, it really only appears on network maps, it should also appear on custom maps.

It's really hard to know what each integer value means, but it's possible to search the internet.

Thanks for the answer.
I imagine that using ping, it would be through ICMP proxy, because it is not the netxms network that is linked to the tunnels, but another network. I figured the vpn connector could help me with something but I also could not understand the use of this feature (anyone who can give a concrete example would help a lot).

Fortunately, I was able to get the status of the tunnels in the firewall via snmp and save them to a DCI table, but I would like a suggestion on how best to view these values in dashboard, since the table is not as attractive and the status of the tunnels is only integer values.

Thank you!

Is it possible to monitor IPSec tunnels in phase 2? Can anyone give me a detailed explanation?
My situation would be similar to this ...

Phase 1
  Firewall X <-------- IPSec -----------> Firewall Y

Phase 2
Lan1X 192.168.20.0/24 <---- Phase 2 -----> Lan1Y 192.168.24.0/24
Lan2X 10.100.20.0/24 <- Where is the NetXMS Server

Lan2X is where the Netxms Server is, it sees only Firewall X and Lan1X.

What is the best approach to this?

Thanks in advance