NetXMS Support Forum

helpdesk reference поменять нельзя, он выставляется на стороне сервера.

Из операций со стороны клиента - только убрать helpdesk id (нужны дополнительные права)
   public void unlinkHelpdeskIssue(String helpdeskReference) throws IOException, NXCException


поменять состояние аларма (копирую из NXCSession.java, в nxshell это будет session.acknowledgeAlarm(xxx)):
   public void acknowledgeAlarm(final long alarmId) throws IOException, NXCException
   public void acknowledgeAlarm(String helpdeskReference) throws IOException, NXCException
   public void acknowledgeAlarm(final long alarmId, boolean sticky, int time) throws IOException, NXCException
   public void resolveAlarm(final long alarmId) throws IOException, NXCException
   public void resolveAlarm(final String helpdeskReference) throws IOException, NXCException
   public void terminateAlarm(final long alarmId) throws IOException, NXCException
   public void terminateAlarm(final String helpdeskReference) throws IOException, NXCException

этот метод гораздо эффективнее для большого количества алармов:
   private Map<Long, Integer> bulkAlarmOperation(int cmd, List<Long> alarmIds) throws IOException, NXCException

в конфигурации сервера есть параметр MailEncoding, выставьте его в UTF8

Проверьте сейчас, пожалуйста

Да, нам уже доложили, убираем CP

Сегодня-завтра решим проблему.

I've created ticked for dev team: https://dev.raden.solutions/issues/1389

Please provide more information:

1) database type and version
2) run "nxdbmgr -t upgrade" and post failed queries

Hello.

Check now.

Quote from: radw on December 15, 2016, 05:22:30 PM
Hello, it seems that v2.0.7 is not on http://packages.netxms.org/debian/ yet..

Regards.

Hello.

Backup database before upgrade.

Database manager don't support downgrading, it will take too much resources to maintain such functionality.
We can do manual downgrade on case-by-case basis, but only if there is not other way for customer.

Best regards,
Alex.

Configuration -> SNMP Credentials

I'm successfully use this one: https://github.com/netxms/packages-deb/blob/master/netxms-server.netxmsd.init

Which one do you use?

Yes, it's not enough to change version - we need to undo all changes to the schema.

What do you mean, you lost devices from the map? Network map? Do you still have devices in in the system (can you find them in object browser)?

It will be really tricky. Possible, but tricky.
I suggest you to keep 2.1-M1, if possible. Despite "beta" state, it's stable and we already have couple of customers running this version in production.

Hello.

No, it was a mistake. I cleaned up repo.

Regarding schema downgrade - we are looking into this.
Do you use table DCIs? (they are converted to new format in 2.1 and will require some efforts to convert them back)

Hello

Not at the moment, but you can implement methods you need using our Java API.

Добрый день.

Буквально на днях добавили поддержку.
Код сейчас только в 2.1, но пожалуй перенесем в 2.0.6 тоже.