NetXMS Support Forum

Sorry for delay, I was quite busy Could you please do some additional tests?

1. Comment out winperf.nsm subagent - I suspect that it can be the cause of crash.
2. If agent service crashes without winperf.nsm, run nxagentd.exe from command line with -D switch - it will cause agent to log additional debug information.

Best regards,
Victor

Hi!

NPI file is just a reference to actual package file. You should have it as well in the same directory as NPI file. Open NPI with any text editor and see what package file is required.

Best regards,
Victor

Hello!

Second error is definitely a bug in MIB compiler, I'll fix it. I\m not sure about first error - it's quite strange ta have parenthesis as part of object name, I'll check if it's allowed by standard.
As a workaround, for first error you can change object name from ms-dhcp-MillisecondsPerPacket(Avg) to ms-dhcp-MillisecondsPerPacket, and delete entire INDEX line for second error.

Best regards,
Victor

If you remove transformation script from net.interface.bytesin(65539) parameter, did you get correct non-zero values?

Best regards,
Victor

Could you please type


dump


on server console to create core dump of server process and send it to us for analysis?

Best regards,
Victor

Unfortunately this parameter does not affect SNMP agent status detection. It only affects interface status checks.

Best regards,
Victor

It's because these parameters currently works only with IDE (ATA) disks. Most likely you have SCSI or SAS in your servers.

Best regards,
Victor

On what operating system you run NetXMS server? If it is Windows, please add following lines to your netxmsd.conf


CreateCrashDumps = yes
DumpDirectory = C:\


This will cause server to create crash dumps in root of disk C:. You can set any other directory for dumps of course.
When it crashes again, please send dumps to [email protected].

Best regards,
Victor

Could you please post error messages you get?

Best regards,
Victor

Hi!

Some additional notes to Alex's message:

NetXMS is under active development, and we have no plans to stop it. We already have some commercial activity around it, support contracts, customized development, etc. All commercial things are done via Latvian company OptiCom (http://www.opticom.lv).

Best regards,
Victor

Поставить integer будет правильно. Если вдруг придет строка не являющаяся числом, NetXMS преобразует ее в значение 0.

Hi!

Sounds very strange, I'll check the agent startup code. Just one question so far: do you use host name or IP address in MasterServers parameter?

Best regards,
Victor

Hi!

You can only try to increase SNMP request timeout by changing server's configuration variable SNMPRequestTimeout (it's value is in milliseconds). However, I doubt that it will help in your case. I will improve that in the next release.

Best regards,
Victor

Hi!

It is possible, but only with custom filter script. You should create a new script in script library and then enter it's name in network discovery properties. Script receives object with new node information as first parameter and should return non-zero if node should be added to database and 0 otherwise. For example, script that will allow to discover only SNMP devices, but not in subnet 10.0.0.0/24, can looks like following:


sub main()
{
   return $1->isSNMP && (!AddrInSubnet($1->ipAddr, "10.0.0.0", "255.255.255.0"));
}


Full list of node object attributes (mostly self-explaining):

ipAddr
netMask
subnet
isAgent
isSNMP
isBridge
isRouter
isCDP
isSONMP
isLLDP
snmpVersion
snmpOID
agentVersion
platformName


Btw, you can filter out printers by checking SNMP OID in filter script.

Best regards,
Victor

Это не работает на default карте - она строится системой автоматически. Надо сначала сделать свою карту (Через Control Panel -> Maps).