NetXMS Support Forum

Hi!

I'm in trouble with one of my nodes. When I try to  poll for the configuration I always get time out:


[07.12.2014 17:43:10] **** Poll request sent to server ****
[07.12.2014 17:43:10] Poll request accepted
[07.12.2014 17:43:10] Checking node's capabilities...
[07.12.2014 17:43:10] Starting configuration poll for node VM-REDQUEEN
[07.12.2014 17:43:10]    Checking NetXMS agent...
[07.12.2014 17:43:10]    NetXMS native agent is active
[07.12.2014 17:43:11]    NetXMS agent version changed to 1.2.17
[07.12.2014 17:43:11]    Platform name changed to windows-x64
[07.12.2014 17:43:11]    System description changed to Windows VM-REDQUEEN 5.2.3790 Windows Server 2003 R2 Build 3790 Service Pack 2 AMD-64
[07.12.2014 17:43:11]    Reading list of available Windows Performance Counters...
[07.12.2014 17:43:28]    75 counters read
[07.12.2014 17:43:28]    Checking SNMP...
[07.12.2014 17:43:59] POLL ERROR: Request timed out[07.12.2014 17:43:59] **** Poll failed ****


It is in the same network of other nodes (same agent version, same OS, same agent configuration file) that are working properly. Any hints on what to check?

Best regards,
Marco

Quote from: Victor Kirhenshtein on November 19, 2014, 12:02:58 AM
Hi,

did you do configuration poll on that node? We didn't do anything to parameter selection in 1.2.17...

Best regards,
Victor

Hi!

Thank you very much, that was the problem!

Best regards,
Marco

Hi,

I would like to add some DCI counters, it has been a quite simple task... the problem is that now I get always an empty parameters dialog when origin is from NetXMS Agent. Seems that since ver. 1.2.17 there is no more possibility to select them (see attached snapshot).

Any hint?

Marco

Quote from: Marco Incalcaterra on October 09, 2014, 01:26:29 AM
Hi,

I reported it as a bug:

https://www.radensolutions.com/chiliproject/issues/661

Best regards,
Marco

Hi,

fix will be available in version 1.2.17.

NB a maximum of 16 lines will be drawn.

Best regards,
Marco

Quote from: raypetter on October 05, 2014, 01:00:21 PM
I'm having a problem with the android client. I've setup a few custom graphs, which have colors set to "auto". This works very well with the desktop nxmc client, however with the android client all lines are white against a black background.

This makes the data impossible to differ, and I have to make a best guess on which is what.

A work-around is to manually set the colors on the desktop client which is then reflected in the android client - but that quickly becomes a hazzle with multiple graphs.

Hi,

I reported it as a bug:

https://www.radensolutions.com/chiliproject/issues/661

Best regards,
Marco

Quote from: Marco Incalcaterra on July 05, 2014, 02:13:02 PM
Hi!

I added it as a feature request:

https://www.radensolutions.com/chiliproject/issues/614

Best regards,
Marco

Hi,

the comments for objects will be shown in the Overview tab starting from version 1.2.15

Best regards,
Marco

Hi!

I added it as a feature request:

https://www.radensolutions.com/chiliproject/issues/614

Best regards,
Marco

Quote from: technak on June 20, 2014, 12:31:25 PM
could you send me download link ? I can see only 1.2.14 here.

There is an intermediate -not official- release at this link:

https://www.netxms.org/download/1.2.15-M1/

Best regards,
Marco

Quote from: technak on June 20, 2014, 08:39:05 AM
so warnings from event viewer disappear itself ? you didn't change anything ?

Thanks and regards,
MK

The major change around that date was the install of an intermediate version of NetXMS sever (1.2.15-M1)

Best regards,
Marco

Quote from: Abraxas on June 19, 2014, 01:05:05 PM
Hi,

I recently installed NetXMS. I configured the DCIs for 2 hosts, and they seem to be gathering data correctly (I see the values in history). When I try to generate Line Charts with them though, the charts are empty. I attached a few screenshots with what I get.
Am I missing something?

Thank you!

Range plotted in the chart is not coherent with the time range for the data captured, this is the reason to have it empty, try to select a differente time range (right click in the chart for the context sensitive menu).

Best regards,
Marco

Quote from: technak on June 19, 2014, 09:14:57 AM
Hi,

It looks like we have same problem https://www.netxms.org/forum/general-support/communication-session-broken-3221/ did you find any solution ? It is caused during client polls. I disabled Netxms agent polls and no more warnings in event viewers.

Thanks and regards,
MK

I did not have the problem anymore, I don't know the cause that make it appearing/disappearing. I'm monitoring the server, ready to check the NetXMS log, as per Victor's suggestion, in search of any hint.

Besdt regards,
Marco

Quote from: Marco Incalcaterra on June 15, 2014, 05:12:00 PM
Hi!

It is related to the data type assigned to the DCI. In my case it is a "Float", I tried to change it to "Integer" and I got your same behaviour (0). I'll register as a bug in the bugtracker. As a temporary workaround you could change the data type to Float.

Best regards,
Marco

It has been fixed (issue #598), it will be available in version 1.2.15

Best regards,
Marco

Quote from: raypetter on June 15, 2014, 03:19:26 PM
Thanks for the reply.

Seems it doesn't work that way for me. See the attached photos. Perhaps I've configured the checks incorrectly? What's confusing is that graphs rendered on the mobile client show up correctly.

Hi!

It is related to the data type assigned to the DCI. In my case it is a "Float", I tried to change it to "Integer" and I got your same behaviour (0). I'll register as a bug in the bugtracker. As a temporary workaround you could change the data type to Float.

Best regards,
Marco

Quote from: Victor Kirhenshtein on June 13, 2014, 05:26:41 PM
I forgot to put it into installer. x64 version attached.

Best regards,
Victor

Good job, it works! 

Best regards,
Marco

Quote from: Victor Kirhenshtein on June 13, 2014, 12:42:49 PM

Quote from: Marco Incalcaterra on June 13, 2014, 12:49:06 AM
seems a good idea, I tried with an UPS but as far as I can see the node B will inherit the interfaces of the node A, can be avoided?

you need devemu subagent for that. This is how config for emulated device on my PC looks like:

Code Select Expand


MasterServers = 0.0.0.0/0
LogFile = C:\DevEmu\ATM001\log\nxagentd.log
ListenPort = 9001
EnableSubagentAutoload = no
SubAgent = devemu.nsm

*DEVEMU
IpAddress = 192.168.84.11
IpNetMask = 255.255.255.0
MacAddress = 551010000001
InterfaceName = Local Area Connection


Best regards,
Victor

I guess I need a 1.2.15 agent (win x64) to use it:

[13-Jun-2014 15:48:44.590] Error loading subagent module "devemu.nsm": The specified module could not be found.

No matter, when you have time.

Best regards,
Marco