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Messages - Filipp Sudanov

#961
Do you use web client or desktop client? What's the resolution and dpi of the screen, is it some hi-dpi screen?
#962
General Support / Re: Find MAC Address
October 14, 2021, 11:19:04 PM
Could be done in Tools->Find Object, e.g.
macAddr != NULL and macAddr like "*A1:12"

You can save predefined queries for there, they will be accessible in Configuration -> Object queries. It's possible to add input field there so that when you run the query, it opens dialog where user can enter search string. But a few more clicks to access this then Tools -> Find mac address.
#963
General Support / Re: How does business services work?
October 14, 2021, 11:01:54 PM
Something working could be in about a month or so. Business services are being implemented in new desktop client and it could be that not all functionality will be migrated there after that month. But it will be possible to use clients side by side - new for business services and old for the rest of functionality.
#964
nxdbmgr should be able to copy logs and collected data. The commands are like this:

"nxdbmgr -S -L audit -L event -L snmptrap -L syslog -L winevent migrate netxmsd.old.conf" - this will copy over all remaining logs

"nxdbmgr -D migrate netxmsd.old.conf" - this will copy historical data for all DCIs
#965
General Support / Re: How to Remove Map Whitespace?
October 01, 2021, 02:22:26 PM
Normally it should zoom to fit without blank spaces. On what OS do you run nxmc? What is font scaling in display properties / some hidpi mode there?
#966
Does it crash right after start, or it runs for some time and then crashes?

You can try setting DebugLevel = 7 in configuration file to see, if last log entries before crash are same for several crashes.

I just tried installing .280 on Windows and it's running so far.
#967
General Support / Re: How does business services work?
September 27, 2021, 04:50:03 PM
Business service part is currently being rewritten. It will take some time, as it's intended to work in the new UI version that is also work in progress.
#968
Is netxms agent running under SYSTEM or some custom user?

From which agent version are you upgrading? The server is .280 and you are upgrading agent to .280?
#969
General Support / Re: Installed software version as dci
September 27, 2021, 04:44:09 PM
If you mean versions available in Software Inventory, this information is available in System.InstalledProducts agent's table. So you can use a script DCI or a Internal "Dummy DCI" and transformation script. In the script $node->readAgentTable("System.InstalledProducts") would return the table.
#970
Announcements / Re: NetXMS 3.9 version 3.9.280
September 27, 2021, 04:34:31 PM
Check which version of Java is used by the Tomcat. Support for java 8 was dropped, currently minimal supported version is 11.
#971
Android client was not updated for quite a long time, so some things may not work. Rewrite of android app is planned to start soon, so hopefully there will be a new version in the beginning of 2022.
#972
can you show snmpwalk for the following OIDs:

.1.3.6.1.2.1.4.20

.1.3.6.1.2.1.4.34

.1.3.6.1.2.1.4.32
#973
Hi!

It's a recent bug, a patch release is coming in next few days with a fix for that. The bug is on the server side, so after upgrading the server it should start working normally.
#974
On my system
SELECT * FROM timescaledb_information.hypertable;
shows the following:

table_schema |         table_name          | table_owner | num_dimensions | num_chunks | table_size | index_size | toast_size | total_size
--------------+-----------------------------+-------------+----------------+------------+------------+------------+------------+------------
public       | idata_sc_30                 | netxms      |              2 |         22 | 2304 kB    | 1056 kB    | 176 kB     | 3536 kB
public       | idata_sc_default            | netxms      |              2 |       1398 | 238 MB     | 110 MB     | 11 MB      | 359 MB
public       | idata_sc_90                 | netxms      |              2 |          0 |            |            |            |
public       | idata_sc_180                | netxms      |              2 |          0 |            |            |            |
public       | tdata_sc_default            | netxms      |              2 |         15 | 228 MB     | 528 kB     | 120 kB     | 228 MB
public       | tdata_sc_7                  | netxms      |              2 |          0 |            |            |            |
public       | tdata_sc_30                 | netxms      |              2 |          0 |            |            |            |
public       | tdata_sc_90                 | netxms      |              2 |          0 |            |            |            |
public       | tdata_sc_180                | netxms      |              2 |          0 |            |            |            |
public       | snmp_trap_log               | netxms      |              1 |          0 |            |            |            |
public       | idata_sc_other              | netxms      |              2 |          0 |            |            |            |
public       | tdata_sc_other              | netxms      |              2 |          0 |            |            |            |
public       | event_log                   | netxms      |              1 |         17 | 4584 kB    | 1304 kB    | 136 kB     | 6024 kB
public       | win_event_log               | netxms      |              1 |          0 |            |            |            |
public       | server_action_execution_log | netxms      |              1 |         14 | 168 kB     | 672 kB     | 112 kB     | 952 kB
public       | notification_log            | netxms      |              1 |         13 | 104 kB     | 624 kB     | 104 kB     | 832 kB
public       | syslog                      | netxms      |              1 |          0 |            |            |            |
public       | idata_sc_7                  | netxms      |              2 |         12 | 96 kB      | 384 kB     | 96 kB      | 576 kB
(18 rows)


idata and tdata (7, 30, 90, 180, default) tables should be there. You mentioned that there's no tables there on your system, that probably means that something went wrong when initializing the database.

I'd probably create a new database, initialize it and check that above tables are there.
After database creation you may need to execute that query to initialize timescale:
CREATE EXTENSION IF NOT EXISTS timescaledb CASCADE;
and then run nxdbmgr init.

Once you have new database you can use
nxdbmgr migrate
to copy from old database to the new one. You can omit collected data and logs by adding e.g. these keys:
-s -Z alarm -Z audit -Z event -Z snmptrap -Z syslog -Z winevent
(run nxdbmgr -h to see full list of keys).

This should happen fairly fast and after that you can start netxms. You will have all configuration in place, but no historical data and logs.
Then it depends on whether you need the historic data and logs. You can copy these in the background while netxms is running.

nxdbmgr does not currently support an option to select time range. If you need to copy part of your data, you either need to use some other tool, or you can try delete data older then some timestamp and then copy data.




#975
General Support / Re: Dashboards and templates
September 18, 2021, 12:25:45 AM
Can you give some details on what do you expect on these dashboards / what are the dashboards on these NMSes? Are they per-node dashboards, or they are system-wide dashboards? Do they show some data for all nodes?