NetXMS Support Forum

Hi Victor,
I found the issue. I'm using a own NetworkDeviceDriver for Enterasys Switches which causing these unexpected crash.
But it is still a miracle, because everthing works fine with the old version (1.2.5) of NetXMS.
I can poll everything from the console (right mouse click -> poll -> topology, etc.) without any problems.
Only when the server does the automatic poll it crashes unexpected.
Any idea where I could have a look?
I attached also a log file with debug 9.

Best regards,
Jörg

Hi,
I think you mixed up some thinks in your configuration.
You test the access with snmpwalk directly on the machine and uses the community "public" and port 1161.
But in your posted snmpd.conf there is not such a community (I guess it's the conf from your radius server).
Also I miss the mapping of the community name (COMMUNITY) into a security name.

Example:
# sec.name source community
com2sec local    localhost      public
com2sec mynetwork 10.1.1.0/28          public

After that you normally map the security names into group names:
# sec.model  sec.name
group MyRWGroup        v1        local
group MyRWGroup        v2c       local
group MyRWGroup        usm       local
group MyROGroup v1         mynetwork
group MyROGroup v2c        mynetwork
group MyROGroup usm        mynetwork

Then you create a view or views like:
# incl/excl subtree
view all   included .1
view   sysView included    system

And finally you grant the groups access to the views with different write permissions:
# context sec.model sec.level match read   write notif
access MyROGroup ""      any       noauth    exact system    none  none
access MyRWGroup ""      any       noauth    exact all    all   none

I would suggest that you adjust your smnpd.conf accordingly.

Hi Victor,

this is allready done.
Unfortunately, no crash dump were created by NetXMS during the crash.

Best regards,
Jörg

You will find the node capabilities on the right side when you select the overview at opject details

I attached a screenshot where I marked it.

One more question: What OS are you running?

Hi Victor,

any news on this?
Additional Information: The crash occurs always after exactly 32 minutes.

Regards,

Jörg

Hi,
your request is quite poor.
What exactly do you want to read via SNMP?
What a radius server you are talking to?
Have you ever tried the data through the MIB browser to read?

Best regards,
Jörg

Hi Victor,

you can download the crash dump here: https://mc.gmx.net/client/index.html?path=cdump%20von%20Hesse.Joerg%40gmx.net&token=BF4D8CA5611A87DA&mandant=01&locale=de&viewType=0&lang=de&username=@nonymous&incarnation=gmx_de

Best regards,

Jörg

Hello Viktor,
since we update NetXMS to version 1.2.6 the netxmsd crashes approximately every 30 min.
We are running on Windows Server 2008R2 and using a MS SQL 2008r2 DB

The Event log shows following:

Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Faulting application name: netxmsd.exe, version: 0.0.0.0, time stamp: 0x51279362
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x7d2c
Faulting application start time: 0x01ce1e6038a998bb
Faulting application path: C:\NetXMS\bin\netxmsd.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

I can also send you a crash dump.

Any idea?

Regards,
Jörg