NetXMS Support Forum

Thank you very much Victor. I was able to follow your example and pointing the search base to the OU did the trick. However, I'm running into another issue now. Here's how my org is structured:


Org
|
|- Location A (OU)
|        |__ Staff
|                  |__ IT
|                  |__ Dept. A
|                  |__ Dept. B
|
|- Location B (OU)
|        |__ Staff
|                  |__ IT
|                  |__ Dept. A
|                  |__ Dept. B


As you can see - our OU structure is mirrored across multiple locations. Right now, my LdapSearchFilter for NetXMS points to the IT OU < Staff < Location A. I want it to be able to pull data from IT OU under Location B as well. How do I achieve that?

Thank you,
Sourjya

Hello,
   I've setup LDAP sync and it looks like NetXMS is able to connect and fetch data. While it seems to be able to read both group and it's members, it's creating only the group in NetXMS. Here's an excerpt from the debug log:


[12-Jun-2015 15:14:05.178] [DEBUG] LDAPConnection::initLDAP(): Connecting to LDAP server
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): Found entry count: 1
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): Found dn: CN=Information Technology - Infrastructure Monitors,OU=Information Technology,OU=Staff,OU=xxx1,DC=mycompany
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): member: CN=a1,OU=Information Technology,OU=Staff,OU=xxx1,DC=mycompany
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): member: CN=a2,OU=Information Technology,OU=Staff,DC=mycompany
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): member: CN=a3,OU=Information Technology,OU=Staff,OU=xxx1,DC=mycompany
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): member: CN=a4,OU=Information Technology,OU=Staff,OU=xxx2,DC=mycompany
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::fillLists(): Group added: dn: CN=Information Technology - Infrastructure Monitors,OU=Information Technology,OU=Staff,OU=xxx1,DC=mycompany
[12-Jun-2015 15:14:05.354] [DEBUG] LDAPConnection::closeLDAPConnection(): Disconnect form LDAP server
[12-Jun-2015 15:14:05.355] [DEBUG] SyncGroupMembers(): Sync for group: CN=Information Technology - Infrastructure Monitors,OU=Information Technology,OU=Staff,OU=xxx1,DC=mycompany
[12-Jun-2015 15:14:05.355] [DEBUG] UpdateLDAPGroup(): Group added: dn: CN=Information Technology - Infrastructure Monitors,OU=Information Technology,OU=Staff,OU=xxx1,DC=mycompany


My LDAP settings are attached in a screenshot here.


Any idea where I'm going wrong?

Hi andrey,
    Thank you for your response. I've tried the filter method already, but couldn't find the server with IP which I'm unable to add. Where can I find more info. on the java api?

Thank you,
m^e

Never mind. A reinstallation fixed it.

A couple of more questions:
1. Is there a way to enable debug to check what's happening (what query is being executed) when I try to add new nodes? That may provide some insight into this.
2. Can I create entries for nodes directly in the database to bypass this issue? I tried adding nodes directly in the nodes table - but they didn't appear in the Management Console. I believe they'll have to be added to the object_properties table as well?

This silly unable to add issue is rendering useless what otherwise is a terrific piece of software!!

Hello,
    I've successfully added about 8-10 servers under various containers and now suddenly it won't let me add any more nodes. Every time I try (any combination of names under any container), I keep getting a popup saying "Cannot create node object "xxx": Object already exist". Screenshot is attached.

How do I fix this? I've using the latest NetXMS (1.2.14) and the same issue appears in the Management Console in both Workbench and Web-UI.

Thanks,
m^e

P.S. All other replies to similar topics indicate searching for existing nodes via name or IP. I can say with 100% certainty that the nodes I'm trying to add do not exist.

Hello,
   Is there some way I can monitor equipment (switches etc.) on a private subnet behind a firewall? My instance is running on Amazon EC2 and I'm trying to monitor my org's internal equipment from there.

Thanks,
m^e

Hello,
   My instance logs me off too frequently for comfort. How do I increase the session timeout duration?

Thanks,
m^e

Hello,
   If I install NetXMS on an EC2 Server (Amazon) with data being stored in a MySQL database on a separate RDS instance, which type of EC2 instance will be a best fit for NetXMS ?

Thank you,
m^e

Hello,
   I just did a fresh install of NetXMS and was able to login and add nodes. All of a sudden on a session timeout, I got booted from the web-console and since then, I'm unable to log back in.

Everytime I try logging in, a dialog box pops up saying "Connection Error" in the title bar and "Connection refused" in the body (screenshot attached). Which connection is this and how do I fix it?

Both my server and web interface are located on the same machine - so the web interface is connecting to 127.0.0.1.

Thank you,
m^e