NetXMS Support Forum

Hi Victor,

Thanks for the information.

Bye
Heimo

Hi all,

I like to use MS Access for creating some reports. It seems to me, that the field "root_event_id" of table "event_log" is used for maintenance mode (if there is a number <> 0 stored the event was created while the node was in maintenance mode). Is this correct? Or will this field also be used for other features (which I may not notice with my configuration)?

Bye
Heimo

PS: Happy New Year to everybody and all the best for 2016 ;-)

Hi Alex,

Sorry I misunderstood your post, thought I only need the filemgr for the second option (file manager functionality).

However, after some "Error 403: Access denied" messages its working now. The error message directed me to all the access rights stuff, but in the end it was the missing

[filemgr]
RootFolder = C:\

in the agent config file which seems to give the "Error 403...".

Thank you very much Alex! 

Bye
Heimo

Hi all,

I'm still fighting with the object tools type download. After setting the debug level on the NetXMS server to 9 I see an "Error 400: Unknown command" in the netxmsd.log.

At the moment I don't know what could be wrong. I also tried to search here in the Forum but haven't found anything which helps me in my situation. 

Is there anyone out there using this function?

Bye
Heimo

Hi Alex,

Thanks for the quick response.

Question 1: Perfect, I set the retention time of some DCIs also to 90 therefore I though there is a connection

Question 2: I tried it with the file download function, but for any reason the download doesn't stop resp. I get no file. In the right bottom corner, I see a progress bar with additional text "Download file from agent", but nothing happens (also if I cancel the operation).

Bye
Heimo

Hi all,

2 short questions:

Is it somehow possible to leave events longer in the database than the retention time is configured at the DCI? I don't want to set the retention time too high, because of growing of the database. But if only the events would be saved, the growing should not be that high.

Is it possible to take a quick look at the netxagentd.log file within the NetXMS Management Console? Similar to the "Edit agent's configuration file" function. I have some nodes with the "Communication session broken: A request to send or receive data..." warning. To isolate the reason for this warning I want to take a quick look on which nodes this is happening (without mapping drives or logging on via mstsc).

I haven't found these functions, but I use NetXMS not for such a long time, so maybe there are some options.

As always any help/ideas are welcome 

Bye
Heimo

Hi all,

I run a batch file via ExternalParameterShellExec in nxagentd.conf on NetXMS server. Now I saw, that this check is running although the node with the DCI is switched to unmanaged. The batchfile runs on the NetXMS server itself and checks if a logon to the SAP system - which is running on the node - is possible.

In the " DCI History" or also in the "Last Values" are no actual values, but I also write a txt file while the bat file is running and there I saw that it was started. I also tried to disable the DCI on the unmanaged node explicit, without any changes. It also doesn't help if I set the source node of the DCI from the "Server ID" to "none". The batch file runs on every fixed interval (default).

Not a big problem, after a while it gets a time out. But until now I thought if a node is switched to unmanaged, also no checks will be done.

Bye
Heimo

Hi Tomaskir,

Thank you very much for the quick answer. Works good 

Bye
Heimo

Hi Tomaskir,

AHHH, I have to apologize for this threat, but my thinking is still a little bit "The Dude infected"

Thank you very much for the quick answer. Works good 

Bye
Heimo

Hi all,

I wonder if it is possible to configure a DCI which checks if the node is in maintenance mode. I'd like to show such nodes in a special colour at the Status Map. I've tried it with the internal "Status" check, but this doesn't get a different value in such a case.

At the moment it seems to me the only way to check this is the the manual look at Overview - Status "Normal (maintenance)" - at the Object Details. So it may happen, that someone switches the node manually to maintenance mode and forget to switch it back after the work is done.

Any ideas? 

Bye
Heimo

Hi all,

the Status Map does not show some alarms/warnings. For example, if the NetXMS Agent is not started on the node, instead of data there is only <<ERROR>> shown in last values (of course at all DCI's which are using the agent). Threshold is OK and also the node is shown "green" in Status Map. In the Event Log I saw that there is a special warning event "Native agent is not responding" for this situation. Why does the Status Map not show such alarms/warnings?

While I wrote this, I saw that it works if I configure a DCI where I check the NetXMS Agent service on the node and made a threshold "Data collection error" equal to 1.

Is this the standard behavior of NetXMS, so is it really necessary to configure on every node such a DCI to show such warnings on the Status Map?

Any information is welcome

Bye
Heimo

Hi Victor,

Thanks for your answer, after running configuration poll, the lists (NetXMS and Windows Performance Counters) where shown again.

Bye
Heimo 

Hi all,

I have a strange problem inside the DCI configuration. Although the agent on the node is up and running I get a empty list when trying to select objects and counters (NetXMS and Windows Performance Counters). Not on every node but on many, on some nodes it is working as expected. I still have restarted the agent and also the PC where NetXMS is running but the problem still exists.

I use the last 2.0 RC2 version.

Does anyone have an idea whats going wrong here? Any help is welcome.

Bye
Heimo

Hi Victor,

Big thanks for the new release! Great that you realised a maintenance mode implementation. I played a little bit around with it and it seems that I found a bug:

If I edit a future scheduled task (change hour), the Schedule Type (Maintenance:Enter) get a strange name and after a while I get the message "'Delete scheduled task' has encountered a problem. Cannot update scheduled tasks: Connection reset by peer: socket write error" (See also screenshots). In my case, this is reproduceable.

This problem does not ocour if the scheduled task is configured as cron schedule. But there is a small cosmetic issue. When entering the edit mode both "schedule marks" are active ("One time execution" / "Cron schedule").

It would be nice if it would be possible to mark a group or more than one nodes (as if in the Package Manager when distributing new versions of nxagent) when configuring a scheduled task.

Bye
Heimo 

Hi Christoph,

I have a similar case and stopped this warnings at "Propoerties - Polling" of the interface with activating "Exclude this interface from network topology".

Bye
Heimo