NetXMS Support Forum

SNMP is setup on the switch and appears to be working:

[10.02.2020 11:43:51]    Starting status poll on interface Gi2/0/51
[10.02.2020 11:43:51]       Current interface status is NORMAL
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is NORMAL for 3576 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is NORMAL
[10.02.2020 11:43:51]    Finished status poll on interface Gi2/0/51
[10.02.2020 11:43:51]    Starting status poll on interface Gi2/0/52
[10.02.2020 11:43:51]       Current interface status is NORMAL
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is NORMAL for 3576 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is NORMAL
[10.02.2020 11:43:51]    Finished status poll on interface Gi2/0/52
[10.02.2020 11:43:51]    Starting status poll on interface Nu0
[10.02.2020 11:43:51]       Current interface status is NORMAL
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is NORMAL for 3576 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is NORMAL
[10.02.2020 11:43:51]    Finished status poll on interface Nu0
[10.02.2020 11:43:51]    Starting status poll on interface Fa0
[10.02.2020 11:43:51]       Current interface status is DISABLED
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is DISABLED for 1369 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is DISABLED
[10.02.2020 11:43:51]    Finished status poll on interface Fa0
[10.02.2020 11:43:51] Node is connected
[10.02.2020 11:43:51] Finished status poll for node PURE-NYC-2960-SW-Dat
[10.02.2020 11:43:51] Node status after poll is CRITICAL
[10.02.2020 11:43:51] **** Poll completed successfully ****

Hello, I am new to NetXMS. Testing it out as my companies network monitoring tool. We are a Cisco shop, with mostly 2960X switches, some 4400 routers, and 5508 ASA's. I got the NetXMS installed, and added a test WS-C2960XR-48FPS-I. Upon adding the node initially all that worked was the icmp. I found another post that described changing the custom settings to manually pick the Catalyst-generic driver. Once I done that I started receiving some better information. I still don't think it is working correctly though. If I right click the node and go to VLAN, or Mac database I see information I would expect, but I do not see anything in the object details/ports   , /interfaces , /performance etc. All of the tabs except Overview are empty. Any ideas? I apologize if I am missing something simple, I have been browsing the forums all day trying to answer my quesitons.