NetXMS Support Forum

Hi Victor,

Thank you very much for the help.
MIB is successfully compiled now. But the issue is still there as no interface traffic graph, CPU or memory graph available in performance tab.

Thanks,
Mazhar

Hi Everyone,

I am going to compile Huawei SNMP MIB in netxms as there is no support for Huawei devices in it so far. No interface information and other details get available after adding Huawei devices in netxms.
C:\NetXMS\share\mibs\HUAWEI-MIB.txt: ERROR 003: Parser error - syntax error, unexpected OBJECT_IDENTIFIER_SYM, expecting OBJECT_TYPE_SYM in line 2385.

There are many Huawei-MIBs but attaching one for your reference.

Thanks.

The problem is fixed now by permitting server IP in ACL on the router for accepting the SNMP queries.

Thank You Filipp.

I have enabled SNMP.Discovery.SeparateProbeRequests parameter and restarted the server service but no luck.

One more

More Snaps for better understanding.

Hi Filipp,

Please find the attached communication snap between the router and the NetXMS server.

Thanks,
Mazhar

Thanks, Yes I need your help in capturing communication between NetXMS and the router.
I am using a Windows machine for NetXMS.

Yes I am monitoring other devices on NetXMS like cisco switches and desktop machines and they are working fine, Even the same Huawei router which is not showing SNMP information on the NetXMS server is working fine on the other NMS. Polling all the information very fine.
I have checked the SNMP version and community string everything is fine.

Configuration Polling Request Output for your reference.

[15.01.2021 12:10:10] Starting configuration poll for node DC Primary Router
[15.01.2021 12:10:10] Checking node's capabilities...
[15.01.2021 12:10:10]    NetXMS agent polling is disabled
[15.01.2021 12:10:10]    Checking SNMP...
[15.01.2021 12:10:24]    No response from SNMP agent
[15.01.2021 12:10:24]    Checking EtherNet/IP...
[15.01.2021 12:10:25]    Cannot establish EtherNet/IP connection or get device identity (CONNECT FAILED)
[15.01.2021 12:10:25] Capability check finished
[15.01.2021 12:10:25] Checking interface configuration...
[15.01.2021 12:10:25] Unable to get interface list from node
[15.01.2021 12:10:25] Interface configuration check finished
[15.01.2021 12:10:25] Checking node name
[15.01.2021 12:10:25] Node name cannot be interpreted as valid IP address, no need to resolve to host name
[15.01.2021 12:10:25] Updating general system hardware information
[15.01.2021 12:10:25] Finished configuration poll for node DC Primary Router
[15.01.2021 12:10:25] Node configuration was not changed after poll
[15.01.2021 12:10:25] **** Poll completed successfully ****

I have added Hauwei router in NetXMS. Status poll works fine but configuration poll fails due to SNMP error. SNMP is working fine on the router because I have added same router  in another NMS and it is polling fine.

Help will be highly appreciated.