NetXMS Support Forum

Hi,

A have a new issue aside from the Win2008 logwatch problems!

I have some virtual windows 2008 servers (64-bit) with the agent 1.1.2 installed but my master server cannot see them, I have tried reinstalling agents, removing the servers from the list and letting them be rediscovered etc. - i believe this may be something to do with the virtual netork interface, however I have a windows 2003 64-bit VM hosted on the same Hyper-V box and its agent is recognised straight away...

The virtual network interface drivers are exactly the same version for 2003 and 2008 so I am confused why NetXMS would be able to see one and not the other...

please help these VMs are crucial to be monitored!

I have tried installing thew hotfix provided but I'm still getting the same errors

This is possible, I will try on some none DC machines however it's primarily for Exchange logging that I want to use the feature

They are running as Domain Administrator

i have tried this again on a different server and got this error:

Call to EvtFormatMessage failed: The resource loader failed to find MUI file.

Within minutes of tracing I have this message:

Call to EvtFormatMessage failed: The specified resource language ID cannot be found in the image file.

This is Windows 2008 Enterprise SP2 English

Thanks in advance...

Hi, thanks for your response.

I have managed to get it working on Win 2003 64-bit overnight, with the same config and agent versions as my 2008 installs.

my current parse file is:
<parser>
  <file>*Application</file>
  <rules>
    <rule>
      <level>3</level>
      <match>(.*)</match>
      <event params="1">100002</event>
    </rule>
  </rules>
</parser>

my agent config is:

#
# NetXMS agent configuration file
# Created by agent installer at Fri Jun 17 17:14:54 2011
#

MasterServers = 192.168.76.199
LogFile = C:\netXMS\nxagentd.log
FileStore = C:\NetXMS\var
SubAgent = ecs.nsm
SubAgent = ping.nsm
SubAgent = logwatch.nsm
SubAgent = portcheck.nsm
SubAgent = winperf.nsm
SubAgent = wmi.nsm
SubAgent = ups.nsm

*LogWatch
Parser = C:\NetXMS\etc\parser_file.xml

I am enabling debugging now and will update with details when I have some! Thanks again

Hi,

I am new to all this and I have been tasked with getting event log monitoring to work exactly as described in this thread.
I am running version 1.1.2 of the server and agent, I have configured everything as above but no logs entries are being found by the server (or perhaps the agent)

I don't believe it is doing anything at all.

Is this a 64-bit issue?