NetXMS Support Forum

I did just remove last(1) == On Line with UPS_ONLINE being both the activation and deactivation events, and that seemed to have resolved the issue. Should I not have that line in there, or should it be listed?

Debug shows the following:

2023.06.13 22:51:59.301 *D* [event.corr        ] CorrelateEvent: event UPS_ONLINE id 424636 source Tech Server UPS [1075]
2023.06.13 22:51:59.301 *D* [event.corr        ] CorrelateEvent: finished, rootId=0
2023.06.13 22:51:59.301 *D* [event.proc        ] EVENT UPS_ONLINE [100037] at {0} (ID:424636 F:0x0001 S:0 TAGS:"") FROM Tech Server UPS: UPS is On Line
2023.06.13 22:51:59.301 *D* [event.policy      ] EPP: processing event 424636
2023.06.13 22:51:59.301 *D* [event.policy      ] Event 424636 match EPP rule 54
2023.06.13 22:51:59.348 *D* [event.policy      ] Action 1 execution blocked by timer "UPS_Abnormal_0x00000433" key
2023.06.13 22:51:59.348 *D* [event.policy      ] Delayed action execution with key "UPS_Abnormal_0x00000433" cancelled
2023.06.13 22:51:59.348 *D* [event.proc        ] Event 424636 with code 100037 passed event processing policy
2023.06.13 22:51:59.348 *D* [event.corr        ] CorrelateEvent: event UPS_ONLINE id 424637 source Tech Server UPS [1075]
2023.06.13 22:51:59.348 *D* [event.corr        ] CorrelateEvent: finished, rootId=0
2023.06.13 22:51:59.348 *D* [event.proc        ] EVENT UPS_ONLINE [100037] at {0} (ID:424637 F:0x0001 S:0 TAGS:"") FROM Tech Server UPS: UPS is On Line
2023.06.13 22:51:59.348 *D* [event.policy      ] EPP: processing event 424637
2023.06.13 22:51:59.348 *D* [event.policy      ] Event 424637 match EPP rule 54
2023.06.13 22:51:59.364 *D* [event.proc        ] Event 424637 with code 100037 passed event processing policy

So it appears that the timer is working, however I'm getting two 'UPS_ONLINE' events back-to-back, and the second one is the one that is triggering the e-mail. This is happening with multiple UPSes, so I can't say it is just this one device causing the issue.

Good Afternoon,

I am trying to set up an EPP for a UPS that won't alert me if the UPS is abnormal for less than 2 minutes. The delay works for not getting an alert when it goes on battery, however I get an alert that UPS is online. I believe I have the timer keys set properly. Can anyone provide any insight? Using version 4.3.7

Thank you,

Chris