NetXMS Support Forum

Hi Chris,

Thank you for quick reply,

Sure i can pin both devices and a clearly see that device as node in my console online. I didnt mentoined in the first message i checked firewall inbound rules what are written by the installer. All TCP, UPD ports are allowed ford agent.

One thing what can specify this issue is the interface is showed unknown, but it can detect the vendor of the adapter.

Hello,

One of my nodes (windows server) isnt sending the information to the server. I realized when i poll configuration (full), i get "Cannot connect to NetXMS agent (connect failed)". In same subnet i have another servers with same hardware and same agent configuration file what is working fine. Object status is Normal (green). I tryed agent reinstallation with same result. Nxagentd -r command output is sucessfully registered on management server. This is my main issue in my testing enviroment. Some agents are connected and some not.

Any ideas what may be the solution here? 

Btw i searched here similar issues but nothing worked for me.

Thank you.