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Messages - augusteDOUAMBA

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#1
General Support / Re: Reporting schedule complete but no email
July 07, 2025, 06:16:03 PM
Hello, sorry for the delay! Please find below the result of the journalctl command as requested.
#2
General Support / Re: Reporting schedule complete but no email
June 09, 2025, 06:54:05 PM
Still waiting for help...
#3
General Support / Re: Reporting schedule complete but no email
May 30, 2025, 07:00:37 PM
Yes, no problem! Thanks for your help — I appreciate it.
Please find the configuration attached.
#4
General Support / Reporting schedule complete but no email
May 28, 2025, 11:59:39 PM
Hi, I need your help to enable email notifications for my reporting.
The execution and rendering are working fine — no issues there.
The SMTP channel is working as I do receive summary emails.
However, I'm not receiving the specific notification with the attached report file.
#5
General Support / Re: Nodes drop their ip adresses and take another one automaticaly
September 13, 2024, 12:27:15 PM 
Thanks,
I can try that but I don't think that's the problem. 
There is one thing I don't understand. 
All these nodes are created manually on netxms with an ip address not with a name which could be subject to dns name resolution. So why does netxms change the node address itself? 
Let's assume that the node switches to dhcp, normally on netxms the ip address should remain the same and the node becomes inaccessible as it has changed address.
On physical equipments the addresses remain the same. So I think it is netxms which is not found or which is lost in the assignment of interfaces to the different nodes at each configuration poll.

In fact, I see that the nodes exchange their interfaces (their addresses). These are therefore interfaces present in the netxms database. 
Is there not a problem with interface indexing? I notice that these nodes have identical mac addresses.





#6
General Support / Re: Nodes drop their ip adresses and take another one automaticaly
September 11, 2024, 10:02:36 PM

Hi,
I still haven't found a solution to my problem. I just need to turn my back for the addresses of my change nodes. which distorts the supervision on these nodes. I deactivated absolutely everything (snmp, modbus, ethip, configuration...) but nothing to do. I just do pings on nodes but the addresses change constantly.
a capture of the event log
#7
General Support / Re: Help : Unable to get SMTP service to work
September 11, 2024, 09:56:02 PM

HI,
the telnet request goes through without a problem and I had already tried adding the port but nothing happened, the returned value is 5.

Debugging for SMTP and SMTPs gives this: 
CheckSMTP(smtp//x.x.x.x:25): call to curl_easy_perform failed (28: Operation timed out after 10001 milliseconds with 0 bytes received)
NetworkServiceStatus_SMTP(smtps://x.x.x.x:465): call to curl_easy_perform failed (60: SSL: no alternative certificate subject name matches target host name '10.165.23.151').

telnet on 25 and 465 port of smtp server Works 
#8
General Support / Re: Help : Unable to get SMTP service to work
September 10, 2024, 03:35:35 PM
thanks for the feedback!!  
I have the same error as you described (call to curl_easy_perform failed + Couldn't connect to server). 
do you know how I could solve it? 
I'am unable  to find   the problem . the SMTP server is accessible and I even receive email  from netxms SMTP notification channel .

thank

#9
General Support / Re: Help : Unable to get SMTP service to work
August 25, 2024, 10:10:27 AM 
thanks for the feedback. 
actually this approach with the telnet scheme on the port works. 
however there is a functionality in the network service monitoring that I was able to test before it stopped working: on a node, I created an SMTP network service and provided an email address. a test message was sent to check the status of the SMTP service. Recently this approach no longer works I have a result 4. 
I also tried with your approach by creating a dci with the curl smtp scheme and I got result 5.

SMTP scheme is no longer supported?

#10
General Support / Help : Unable to get SMTP service to work
August 22, 2024, 02:32:18 PM
Hi !! need help for smtp service monitoring!! I first tried to monitor the service as an object, I got the value 4 internal error in the dci section.
Afterwards I tried to monitor the service like a DCI but I got a value of 5.
unable to find the problem.

Can you give me examples of creating an SMTP monitoring service via object and  via dci? THANKS
#11
General Support / Re: Nodes drop their ip adresses and take another one automaticaly
July 04, 2024, 09:26:08 PM
1) By NET-SNMP you mean that these devices are computers and net-snmp package is used to provide snmp daemon? Or netxms snmp driver is GENERIC?

snmp drivers is generic

2) Can you provide screenshot of Overwiew page for such device? What are these devices, what producer, what models?

Screenshot below

it's Telrad cpe7000 .
as you see in the screenshot, the snmp generic driver is used. but in reality the snmp object oid should be .1.3.6.1.4.1.17713.20.  I use this oid as root for the dci of this equipments
it is from the cambium family but its driver is not one of the cambium drivers supported by netxms as you see
#12
General Support / Re: Nodes drop their ip adresses and take another one automaticaly
July 04, 2024, 08:27:04 AM
1. On what exactly version of NetXMS this is happening?

5.0.4

2. Whare are the capabilites of such node (visible on the Overview page)

just SNMP

3. Do you have network discovery enabled? Can you show screenshot of network discovery configuration?

network Discovery is enabled!! Screenshot below

4. Does NetXMS obtain mac addresses for these nodes (visible in Interfaces tab of node)

not an interface of the node. in fact netxms does not detect the node interfaces because it uses the generic NET-SNMP driver which is not suitable. it's the address of another node in the network. I noticed this was happening after a duplicate Mac message appeared between nodes.

5. Do these machines have static IP or they get IP address via dhcp?
static address but assigned by a DHCP server. this is the same address that it retrieves from the server each time it starts.
definitively static.

6. In configuration->Server configuration what are the values of the following parameters:

Objects.Nodes.ResolveDNSToIPOnStatusPoll  : never
Objects.Nodes.ResolveDNSToIPOnStatusPoll.Interval :0
Objects.Nodes.ResolveNames : true
Objects.Nodes.SyncNamesWithDNS: false

7.One more question for clarification - in node properties -> Communication in Primary host name field you have IP address or hostname?
IP address
#13
General Support / Nodes drop their ip adresses and take another one automaticaly
June 28, 2024, 10:11:17 AM 
Hello, I need help. 
Some of  my nodes changes IP address automatically. How can I avoid it? 
in the image I manually changed the node's IP address to match its real address but some time later it changes address.

need your help . thanks




#14
General Support / Re: NetXMS system requirements
March 07, 2024, 11:24:15 PM
Thanks Filip...
#15
General Support / Re: NetXMS system requirements
March 06, 2024, 07:05:06 PM 
Hello, I tried netxms on 500 node. It is a very powerful tool. Thank you and congratulations. I would like to deploy it on a wider scale. I don't have any planning tools on hand. Can the single server monitor 5000 nodes with 50000 dci?
If so, what should the characteristics of the server be?

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