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Topics - ZacHow

#1
General Support / New version memory issue
January 07, 2021, 11:16:24 AM
Hi,

On the NetXMS server, when the services are started, the memory usage keeps increasing to very high levels. We are having to restart all the services often to stop the server having issues / crashing.

Please see attached screenshots. Is anyone else facing the same issues / is this a known issue? The only errors that are in event viewer for NetXMS are attached.

If you need any more info please let me know

Thanks!
Zac
#2
General Support / NetXMS agent takes up 100% CPU
January 29, 2019, 11:11:22 AM
Hi,

We have an issue with one of our servers. As soon as nxagent starts, the CPU jumps to 100%.
We are running the latest version, and we've tried uninstalling / reinstalling. The server is running Windows 2008R2.
We have other 2008R2 servers with the same config on the same network, it's strange that it's only this box which has errors.

Please let me know what logs or information you need to help resolve this issue.

Thanks,

Zac.
#3
Hi,

My setup:
Windows server 2012 running NetXMS server (2.2.10)
Centos 7 VM running NetXMS Agent (2.2.10)

On the management console, to monitor a Windows service, we just add "System.servicestate(ServiceName)" and set the expected value. (as shown in attached)

This works fine if the server running the agent is Windows Server 2012/2016/2008R2, but not if the agent is running on a Centos 7 VM.

Any ideas? I've looked all over the forum and the guides but can't seem to find any info!

thanks!
#4
General Support / installing on Centos 7
October 24, 2018, 05:21:58 PM
Hi,

After installing the agent on Centos 7 and starting the service, I add the server to the management console and I keep getting the attached alarms in alarm browser.

Any ideas? I've specified the log file location in the .config file, the path exists. The install is only the agent, not server, so it shouldnt require a database?

Thanks,

zac.

#5
General Support / error installing agent on Centos 7
September 11, 2018, 02:49:23 PM
Hi,

Everything is pretty much summed up in the screenshots. I have libcurl installed and up to date, but NetXMS is saying otherwise!

Please let me know the solution.

Many thanks,

Zac.
#6
General Support / Installing NetXMS agent error
April 18, 2018, 03:05:01 PM
Hello!

I am having trouble installing NetXMS on Centos 7.

I download the file "nxagent-2.2.4-linux-x86_64.tar.gz", extract it, this leaves me with a folder called "opt"

I take the folder called "netxms" FROM the extracted folder, and move to location /opt/

I then run the command shown in screenshot, and get the error "./nxagentd: error while loading shared libraries..." (see screenshot)

I've also tried the 32 bit version to see if that made a dfference, and it didnt.

What am I doing wrong? :(

Any help would be much appreciated

Cheers,

Zac.
#7
General Support / SQL Database Error
March 01, 2017, 04:10:32 PM
Hi all,

I am trying to upgrade NetXMS. Here is what is happening:

I disable the NetXMS Service.
I run the following command in CMD: "C:\NetXMS\bin nxdbmgr check". This command gives me no error codes / all the output is green and has no faults.
I run the installer from CMD with /SILENT at the end.
Half way through the install, it stops in install SQL, which gives me the error shown in the screenshot.

I cannot uninstall SQL as we use it for other applications on this server. The server is running windows 2012. The version of NetXMS I am trying to install is 2.0.8 (x64).

Any help or advice would be much appreciated.

Thanks,

Zac  :)
#8
Hi all,

I am trying to set up a new account with basic, read only permissions. They should only be able to see whether each server is up, or down.

The only permissions they have under the the server properties is "Read" just so they can view the servers. Nothing else is enabled.

However they still have access to take screenshots of the servers, and thus sometimes have access to customer information which should be confidential.

Any ideas?

Regards,

Zac :)