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Topics - Carl Green

#1
General Support / DCI Retention
March 31, 2023, 10:37:47 AM
Hi

How do I increase the maximum number of days to keep DCI collected data as Last Values only goes back 4 days.  Ideally I would like to retain last 14 days.

Thanks

Carl
#2
General Support / HTTP/REST API Setup
January 31, 2021, 01:31:51 PM
Hi

I have Windows installation of NetXMS v3.6.300 and would like to try REST API but when I run the following example curl command from https://wiki.netxms.org/wiki/Web_service_API it comes back with the following message:



The normal web interface is working fine.

Is there a guide on setting up REST API on Windows Version?

Thanks

Carl
#3
Hi

I just upgraded from v2.2.17 to v3.6.300 and now all the PingTime monitoring that was working is not and all nodes have alarms being raised with the warning of:

Status of DCI 123 (Internal: PingTime) changed to UNSUPPORTED
Status of DCI 124 (Internal: PingTime) changed to UNSUPPORTED
etc etc...

I have a template which I used to assign to nodes but this is now broken and even tried changing the Data Type from unassigned integer to Integer and then reapplying the template to one node but its still shown as Not Supported so have reverted the change.

Original Template


How do I get the PingTime monitoring to work again?

Thanks

Carl

#4
Hi

I have a remote Windows 2016 Server sitting on a different WAN connection to that of the NetXMS Server and thought the easiest option for monitoring the Network traffic was to setup SNMP service on the remote Windows 2016 server and then use NetXMS Data Collection to get the following values:

Inbound traffic on ethernet (bytes/sec)
Outbound traffic on ethernet (bytes/sec)

But on clicking OK the alarm browser records this event twice and then the ethernet interface shows a red icon in the console:

Status of DCI 335 (SNMP: .1.3.6.1.2.1.31.1.1.1.10.2) changed to UNSUPPORTED
Status of DCI 334 (SNMP: .1.3.6.1.2.1.31.1.1.1.6.2) changed to UNSUPPORTED

Currently running on v2.2.10 and know I am a few versions out of date.

The same setup on a hardware firewall works fine.

Any pointers in where I am going wrong?

Thanks

Carl
#5
General Support / SMTP Authentication
December 06, 2018, 12:23:28 AM
Is there any plans to support SMTP Authentication?
TLS over 587 for example.
#6
General Support / Server Configuration Wizard Window
December 04, 2018, 10:50:53 AM
Hi

Can the NetXMS Server Configuration Window be shown in the task bar when it loads as I did a silent upgrade yesterday to v2.2.10 and the installation stopped because the window was loaded but hidden somewhere on one of my 3 screens behind one of the many applications I had loaded. I then proceeded to show Desktop which minimized it, at this point I had no idea how to maximize the window or it was hidden anyway because I was in SILENT setup mode.

If you open nxconfig.exe manually and then click Show Desktop there is no way to maximize the window again so have to end the task.

Thanks

Carl
#7
Hi

All my devices are setup on ICMP monitoring only and this morning I had 4 devices showing as down in the console so I forced a poll on each and they were still down but I got no Alarm or a notification to say they were down on email. 

I have a couple of Scheduled tasks that runs nightly which puts all devices into Maintenance mode at 7pm and then leaves Maintenance mode at 8:15am daily.  During the hours of 11pm-8:00am my NetXMS server is sent into Windows Hibernation mode as not used during these hours.

When my pc came up this morning at 8am I could see the devices were still in maintenance mode and for the devices that were down they had a red cross next to them but even forcing the poll resulted in no Alarm or email notification.

I exited maintenance mode and forced a poll but still didn't get a notification email or Alarm that the device was down.

When the devices did come back online I got the email notification of node up.

It looks to me like if the devices are offline in maintenance mode they report in failed state and when you exit maintenance mode and they are still in failed state no alarm or email node down is raised?

Is this a known issue and is there a way to force a Alarm to be raised which would in turn send the email node down notification?

Regards

Carl
#8
General Support / Containers in error state
March 01, 2018, 02:21:26 PM
Hi

Why are my containers in error state but the devices below them are not?

Have attached screen shot of issue.
I cleared and terminated all alarms which normally fixes this issue, on this occasion it hasn't helped.

Running on version 2.2.3

Can see 2.2.4 was released yesterday, is this a issue fixed in the newer version?

Thanks

Carl
#9
General Support / Locked by server
February 22, 2018, 03:56:17 PM
How do I stop this error from occurring?

I was using the SQLLite Database but now on full MSSQL which wouldn't of thought would suffer from the same issue as its a true client/server database model.


NetXMS Database Manager Version 2.2.3 Build 9505 (2.2.3) (UNICODE)

Checking database (excluding collected data):
Database is locked by server 1.1.1.1 [COMPUTER Windows 8 Build 9200]
Do you wish to force database unlock? (Yes/No)
#10
General Support / Upgrade Failed
February 14, 2018, 01:06:44 AM
Hi

I have migrated from x86 to x64 netxms system on v2.1.2 on SQLLite database successfully so had a go at upgrading to v2.2.1 but hitting issue of:

C:\NetXMS\bin>nxdbmgr.exe upgrade -t
NetXMS Database Manager Version 2.2.1 Build 9502 (2.2.1) (UNICODE)

Upgrading database...
Upgrading from version 21.4 to 21.5
>>> ALTER TABLE nodes ADD rack_orientation integer
>>> ALTER TABLE chassis ADD rack_orientation integer
>>> UPDATE nodes SET rack_orientation=0
>>> UPDATE chassis SET rack_orientation=0
Unable to set not null constraint.
Rolling back last stage due to upgrade errors...
Database upgrade failed

Any pointers to fix this?

I might have to bite the bullet reconfigure the system from scratch as my plan was to migrate over to MSSQL database but as I can't get the migrate to work either looking like this might be my only option.

Thanks

Carl
#11
General Support / Migrating SQLLite to MSSQL
February 12, 2018, 01:51:13 PM
Hi

I am following this guide https://wiki.netxms.org/wiki/How_to_migrate_to_another_database

The SQL Lite database is 11MB and migrating over to MSSQL 2017 instance, started the migration but it got stuck at "Migrating table config" with no progress or error indicating when it will complete.  Here is my output:

C:\NetXMS\bin>nxdbmgr migrate c:\netxms\etc\netxmsd_old.conf
NetXMS Database Manager Version 2.1.2 Build 9015 (2.1.2) (UNICODE)

Source:
        DB Name: C:\NetXMS\database\netxms_db
        DB Server: 127.0.0.1
        DB Login: netxms
Current:
        DB Name: netxmsdb
        DB Server: SERVER\SQLEXPRESS
        DB Login: netxms

Confirm database migration? (Y/N) Y
Database driver sqlite.ddr loaded
Connected to source database


WARNING!!!
This operation will clear all configuration and collected data from destination database before migration.
Are you sure? (Y/N) Y
Database successfully cleared
Migrating table config


Anything I am missing?

Thanks

Carl
#12
General Support / Line Chart - Show label on hover
June 21, 2017, 11:15:14 AM
Hi

Is it possible to hover over a line chart value and have a tooltip popup with the name of the node name or the label that it refers to in the Legend.

Thanks

Carl