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Topics - clifford

#1
General Support / Double Link in Maps
December 11, 2019, 09:13:04 AM
Hi

Any idea as to why the map links have double connections between nodes? this is when I add seed nodes in the L2 topology map

screenshot attached

Regards

Clifford
#2
Im trying to setup XMPP messaging for NetXMS

192.168.1.X (NetXMS 2.2.17) -- Production Server – Debug set to 6
XMPP Works fine, XMPP message is triggered when a node changes state to down or Up but many times the message is delayed or is missed
Tail -f /var/log/netxmsd |grep xmpp shows messages being triggered when a node change state

192.168.1.Y (NetXMS 2.2.17)  – Test Server – Debug set to 6
Tail -f /var/log/netxmsd |grep xmpp shows NO messages being triggered when a node change state
However I am able to get responses from the server show commands via xmpp client


192.168.5.Z (NetXMS 3.0) – Test server -- Debug set to 6
Tail -f /var/log/netxmsd |grep xmpp shows NO messages being triggered when a node change state.
However I am able to get responses from the server show commands via xmpp client

Looks like the test setups work like 1-way communication.

I have double-checked the configuration between the working and  the non-working systems they are exactly identical

Ejabberd XMPP Server –
Tcpdump shows messages being triggered from 192.168.1.X – production server  but no XMPP responses from the test systems when the same done is down,
The users configured in ejabberd show as online

Need help in getting this working as this was the alternative to the Netxms android not playing alert sounds


Edit:  I have noticed that when I configure server action (Email) +(XMPP)

The mail is generated instantly when our node goes down, but the XMPP message is not trigerred even though the event processing policy is instructed to use XMPP also as server action along with email action.

Regards

Clifford Dsouza
#3
General Support / Server Restart Issues
November 01, 2019, 06:59:53 AM
Hi

I'm using NetXMS 2.2.17 on CentOS Linux release 7.6.1810 (Core)

When I restart the NetXMS service, the service shows as running, however, I cannot connect to the console,

What I see is that the process still runs in the background even I issue a systemctl stop netxmsd command

and even though the systemctl status netxmsd show the process as dead

What I then need to do is that kill the process and the start the NetXMS service in order to get things working,

is there a solution to this issue?

The same happens when I do a service stop, wait a few seconds and the issue a service start command, the service shows as running but I still cannot connect to the console


Edit: I have observed the same behavior with V3.0.2329

Regards

Clifford Dsouza




#4
Hi

Alarm sounds do not work in NetXMS android app

am running the latest Version 3.0.2329

and android apk Version 3.0.2284

I need the app to play a ringtone when a critical alarm is detected

Regards

Clifford Dsouza
#5
General Support / Locked myself out
October 18, 2019, 12:39:03 PM
Hi,

I am able to log in as admin but unable to access anything, this happened due to some change in access permission, how do I reset so I can get access to all of Netxms as admin?

all I can see is Templates, Dashboard, Network Maps and Business service in the object browser

Regards

Clifford Dsouza
#6
General Support / Disable switch port on event
September 27, 2019, 12:21:55 PM
Hi

We have redundant circuits for some of our destinations, sometimes we experience latency on a given path, is it possible to disable a port on a device via netxms if the associated circuit experiences latency so the more reliable redundant link takes over

Regards
Clifford Dsouza

 
#7
Hi,

I am using Netxms Version 2.2.16 on Centos 7. I am using email alerts for all my devices in Netxms, I want to know if anyone can help me on setting up Reminders for alerts coming from network devices (For Example when a device is down and down alert is triggered and it is not attended then System should give a reminder to the user after every minutes or hour).

One more Issue I am facing is that I am not getting Down Email alerts for most of devices in netxms.

Thank You
Sushant D.
#8
General Support / Netxms Service not starting
July 09, 2019, 09:23:01 AM
Hi ,

Our Netxms Server service not starting. Below are the logs, please help.

[root@localhost ~]# tail -f /var/log/netxmsd
2019.07.09 11:48:16.897 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6410 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470094": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.925 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6413 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470286": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.926 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6414 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470350": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.929 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6415 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470414": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.931 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6416 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470478": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.932 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6417 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470542": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.936 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6418 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470606": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.959 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6421 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470798": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:16.960 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6422 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470862": Error 4 in line 1: Bad arithmetic conversion
2019.07.09 11:48:17.065 *W* Failed to execute transformation script for object 2721343 "THERGAON" DCI 5404 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470542": Error 4 in line 1: Bad arithmetic conversion


Thank you
Chandan
#9
General Support / Unable to start Netxms
May 16, 2019, 08:17:07 AM
Hello,

We are unable to start Netxmsd Service. Getting error in the /var/log/netxmsd

2019.05.16 10:42:32.688 *I* Network device driver "ERS8000" loaded successfully
2019.05.16 10:42:32.688 *I* Network device driver "CATALYST-GENERIC" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "CATALYST-2900XL" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "CISCO-ESW" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "CISCO-SB" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "H3C" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "HPSW" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "PROCURVE" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "OPTIX" loaded successfully
2019.05.16 10:42:32.690 *I* Database driver "sqlite.ddr" loaded and initialized successfully
2019.05.16 10:42:43.868 *I* Listening for SNMP traps on UDP socket 0.0.0.0:162
2019.05.16 10:42:43.868 *I* Listening for SNMP traps on UDP socket [::]:162
2019.05.16 10:42:43.871 *I* SocketListener/Clients: listening on 0.0.0.0:4701
2019.05.16 10:42:43.871 *I* SocketListener/Clients: listening on [0.0.0.0]:4701
2019.05.16 10:42:43.871 *I* SocketListener/MobileDevices: listening on 0.0.0.0:4747
2019.05.16 10:42:43.871 *I* SocketListener/MobileDevices: listening on [0.0.0.0]:4747
2019.05.16 10:42:43.871 *I* NetXMS Server started
2019.05.16 10:42:43.871 *I* SocketListener/AgentTunnels: listening on 0.0.0.0:4703
2019.05.16 10:42:43.871 *I* SocketListener/AgentTunnels: listening on [0.0.0.0]:4703
2019.05.16 10:43:17.037 *W* Failed to execute transformation script for object 2694761 "HINJEWADI" DCI 4515 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470670": Error 4 in line 1: Bad arithmetic conversion
2019.05.16 10:43:17.122 *W* Failed to execute transformation script for object 2701221 "WARJE" DCI 4513 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469902": Error 4 in line 1: Bad arithmetic conversion

Please help.
#10
General Support / Unable to Start Netxms Server
March 01, 2019, 09:10:29 AM
Hi
We have upgraded Netxms Server from version 2.2.9 to 2.2.12.
Server was working fine till today but now Server is not starting. We have attached logs and Crash Dump attached below.

Server OS is Centos 7.

Thanks.



#11
Hi

Im getting a clean up of the NetXMS system done and i am trying to delete not needed or unused interfaces on my nodes. the problem is that the netxmsd service gets to (exited) state as soon as i delete the interfaces. and then i have to start the service again.


The Logs as below

2019.02.26 09:11:02.018 *I* SocketListener/MobileDevices: listening on [0.0.0.0]:4747
2019.02.26 09:11:02.018 *I* SocketListener/AgentTunnels: listening on 0.0.0.0:4703
2019.02.26 09:11:02.019 *I* SocketListener/AgentTunnels: listening on [0.0.0.0]:4703
2019.02.26 09:11:02.019 *I* NetXMS Server started
2019.02.26 09:11:08.135 *W* Failed to execute transformation script for object 2694765 "GPX" DCI 3869 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470350": Error 4 in line 1: Bad arithmetic conversion

"Somewhere between here the system crashes" after deleting interfaces

2019.02.26 09:30:47.501 Log file opened (rotation policy 2, max size 16777216)
2019.02.26 09:30:47.501 *I* Platform subagent "/usr/local/lib/netxms/linux.nsm" successfully loaded
2019.02.26 09:30:47.503 *I* Database driver "/usr/local/lib/libnxddr_mysql.so" loaded and initialized successfully
2019.02.26 09:30:47.509 *I* Server ID 2CE45CB78000705A
2019.02.26 09:30:47.516 *I* Stalled database lock removed
2019.02.26 09:30:47.525 *I* Server certificate not set
2019.02.26 09:30:47.534 *I* Database driver "sqlite.ddr" loaded and initialized successfully
2019.02.26 09:30:47.714 *I* Database driver "sqlite.ddr" loaded and initialized successfully
2019.02.26 09:30:47.721 *I* Network device driver "AIRESPACE" loaded successfully
2019.02.26 09:30:47.721 *I* Network device driver "AT" loaded successfully
2019.02.26 09:30:47.722 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/baystack.ndd"
2019.02.26 09:30:47.722 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/cat2900xl.ndd"
2019.02.26 09:30:47.722 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/catalyst.ndd"
2019.02.26 09:30:47.722 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/cisco-esw.ndd"
2019.02.26 09:30:47.723 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/cisco-sb.ndd"
2019.02.26 09:30:47.723 *I* Network device driver "DELL-PWC" loaded successfully
2019.02.26 09:30:47.723 *I* Network device driver "DLINK" loaded successfully
2019.02.26 09:30:47.723 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/ers8000.ndd"
2019.02.26 09:30:47.723 *I* Network device driver "EXTREME" loaded successfully
2019.02.26 09:30:47.723 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/h3c.ndd"
2019.02.26 09:30:47.724 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/hpsw.ndd"
2019.02.26 09:30:47.724 *I* Network device driver "IGNITENET" loaded successfully
2019.02.26 09:30:47.724 *I* Network device driver "JUNIPER" loaded successfully
2019.02.26 09:30:47.724 *I* Network device driver "NETSCREEN" loaded successfully
2019.02.26 09:30:47.724 *I* Network device driver "MIKROTIK" loaded successfully
2019.02.26 09:30:47.724 *I* Network device driver "NET-SNMP" loaded successfully
2019.02.26 09:30:47.724 *I* Network device driver "NETONIX" loaded successfully
2019.02.26 09:30:47.725 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/netscreen.ndd"
2019.02.26 09:30:47.725 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/ntws.ndd"
2019.02.26 09:30:47.725 *I* Network device driver "PING3" loaded successfully
2019.02.26 09:30:47.725 *E* Unable to find entry point in network device driver "/usr/local/lib/netxms/ndd/procurve.ndd"
2019.02.26 09:30:47.725 *I* Network device driver "QTECH-OLT" loaded successfully
2019.02.26 09:30:47.725 *I* Network device driver "RITTAL" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "SYMBOL-WS" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "TB" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "UBNT" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "BAYSTACK" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "NTWS" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "ERS8000" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "CATALYST-GENERIC" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "CATALYST-2900XL" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "CISCO-ESW" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "CISCO-SB" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "H3C" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "HPSW" loaded successfully
2019.02.26 09:30:47.726 *I* Network device driver "PROCURVE" loaded successfully
2019.02.26 09:30:47.727 *I* Network device driver "OPTIX" loaded successfully
2019.02.26 09:30:47.727 *I* Database driver "sqlite.ddr" loaded and initialized successfully
2019.02.26 09:31:29.724 *I* Listening for SNMP traps on UDP socket 0.0.0.0:162
2019.02.26 09:31:29.724 *I* Listening for SNMP traps on UDP socket [::]:162
2019.02.26 09:31:29.725 *I* SocketListener/Clients: listening on 0.0.0.0:4701
2019.02.26 09:31:29.726 *I* SocketListener/Clients: listening on [0.0.0.0]:4701
2019.02.26 09:31:29.726 *I* NetXMS Server started
2019.02.26 09:31:29.726 *I* SocketListener/MobileDevices: listening on 0.0.0.0:4747
2019.02.26 09:31:29.726 *I* SocketListener/MobileDevices: listening on [0.0.0.0]:4747
2019.02.26 09:31:29.726 *I* SocketListener/AgentTunnels: listening on 0.0.0.0:4703
2019.02.26 09:31:29.726 *I* SocketListener/AgentTunnels: listening on [0.0.0.0]:4703
2019.02.26 09:31:34.595 *W* Failed to execute transformation script for object 2694765 "GPX" DCI 3869 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470350": Error 4 in line 1: Bad arithmetic conversion

Regards

Clifford Dsouza

#12
Hi

Need to force configuration poll on all devices and then Disable Configuration poll on all devices, is that possible via a template or script, if yes then can someone please share me the howto

Regards
Clifford Dsouza
#13
General Support / Standby Server DB Replication
January 15, 2019, 06:00:53 AM
Hi

I need a standby netxms server, i also want to ensure the secondary server has a 48 hours old data, i tried using mariadb delayed replication feature, with no success,

I ge the below error when the DB replicates

Last_SQL_Error: Error 'Duplicate entry '26022462' for key 'PRIMARY'' on query. Default database: 'netxms'. Query: 'INSERT INTO event_log (event_id,event_code,event_timestamp,event_source,zone_uin,dci_id,event_severity,event_message,root_event_id,user_tag,raw_data) VALUES (26022462,6,1547457625,166937,0,0,0,'Node status changed to NORMAL',0,'','\n   \"id\": 26022462,\n   \"code\": 6,\n   \"name\": \"SYS_NODE_NORMAL\",\n   \"timestamp\": 1547457625,\n   \"source\": 166937,\n   \"dci\": 0,\n   \"severity\": 0,\n   \"tag\": null,\n   \"message\": \"Node status changed to NORMAL\",\n   \"parameters\": [\n      {\n         \"name\": \"\",\n         \"value\": \"1\"\n      }\n   ]\n')'
  Replicate_Ignore_Server_Ids:


is there something i need to do to get this setup working?

And now i got the error

Last_SQL_Error: Error 'Duplicate entry '352689' for key 'PRIMARY'' on query. Default                                                                                                            database: 'netxms'. Query: 'INSERT INTO alarms (alarm_id,creation_time,last_change_time,source_obje                                                                                                           ct_id,zone_uin,source_event_code,message,original_severity,current_severity,alarm_key,alarm_state,ac                                                                                                           k_by,resolved_by,hd_state,hd_ref,repeat_count,term_by,timeout,timeout_event,source_event_id,ack_time                                                                                                           out,dci_id,alarm_category_ids) VALUES (352689,1547544189,1547544189,264663,0,5,'Interface \"Port9\"                                                                                                            changed state to DOWN (IP Addr: UNSPEC/0, IfIndex: 9)',2,2,'IF_DOWN_0x000409D7_9',0,0,0,0,'',1,0,0,4                                                                                                           3,26042528,0,0,'')'


Thanks

Clifford Dsouza
#14
Hi

I would like to monitor PowerDNS Server, its stats and status and graphs like QPR, RPS, Stats of Query types etc,

Has anyone been able to get this working?

Regards

Clifford Dsouza
#15
Hi

I use the find tool to list all object with specific object OID, however i can only list it, is it possible to export the list.

Regards

Clifford Dsouza
#16
General Support / NetXMS CPU Usage High
August 06, 2018, 06:56:59 AM
Hi

I just upgraded to 2.2.7  and the CPU usage is constantly high, and NetXMS is terribly slow. when i select alarns i get a requet timed out message (attached)
-----------------------------------------------------------------------------------
[root@localhost ~]# nxdbmgr -v
NetXMS Database Manager Version 2.2.7 Build 9513 (2.2.7) (UNICODE)
-----------------------------------------------------------------------------------
netxmsd: show dbstats
SQL query counters:
   Total .......... 8677913
   SELECT ......... 324464
   Non-SELECT ..... 8353449
   Long running ... 0
   Failed ......... 0
Background writer requests:
   DCI data ....... 57904
   DCI raw data ... 57903
   Others ......... 59
---------------------------------------------------------------------------------------
netxmsd: show queues
Data collector                   : 0
DCI cache loader                 : 0
Template updates                 : 0
Database writer                  : 0
Database writer (IData)          : 0
Database writer (raw DCI values) : 1808
Event processor                  : 0
Event log writer                 : 0
Poller                           : 0
Node discovery poller            : 0
Syslog processing                : 0
Syslog writer                    : 0
Scheduler                        : 0
------------------------------------------------------------
netxmsd: show stats
Objects............ 34904
Monitored nodes.... 1113
Collectible DCIs... 2191
Active alarms...... 168
__________________________________
netxmsd: show stats

Todays show stats

Objects............ 34955
Monitored nodes.... 1115
Collectible DCIs... 2191
Active alarms...... 218


what may be causing this, please help

Regards

Clifford Dsouza
#17
General Support / Change default switch icon
July 31, 2018, 11:23:21 AM
Hi

can we change the default switch icon

Regards

Clifford Dsouza
#18
General Support / Inventory-Serial Numbers
April 23, 2018, 01:25:28 PM
HI

is it possible to get an inventory of all my switched and routers

i actually need the serial number of the switches and also the serial numbers of the the SFP modules installed in the switches

Regards

Clifford Dsouza
#19
Hi

I have created 2 links between 2 objects, using bend points, however when i double click on the link to view my graphs additional bend points are created, is there a way to avoid this?

Regards

Clifford Dsouza
#20
General Support / Object status issue
January 03, 2018, 07:03:25 AM
Hi

some object (Node) status is not updated on in NetXMS, the node status shows as up even though the node is not reachable

have restarted the service, but the issue remains

is there something i need to do

Regards

Clifford Dsouza