NetXMS Support Forum

Hi,

in 4.4.0 I tried to update NetXMS agents on my Windows nodes.
Using the "new" web interface I get the following error:
"Cannot start package deployment: The parameter 'display' must not be null."
Using the old legacy interface, everything works correctly.
Any thougts on this?

Thanks
M.

Hello,

today I updated NetXMS server and legacy web interface from 4.0 to 4.4.
Now I'm getting an communication protokoll missmatch error. (server=[60, 4, 1, 1, 1, 45, 1, 2] client=[60, 4, 1, 1, 1, 41, 1, 2])
Server: Ubuntu 18.04 LTS
NetXMS Server version:  NetXMS server version 4.4.0 build tag 4.4-416-ge31433b0b1
nxmc-legacy-4.4.0.war from here: https://netxms.org/download/releases/4.4/nxmc-legacy-4.4.0.war
As usual, tomcat8 service was stopped and nxmc directory + nxmc.war deleted from ./webapps before deploying the new nxmc version. (Tried this a few times.)
Has anyone some helpfull ideas to solve this problem?

(And maybe someone can give me a hint how to move to the non-legacy version? When using nxmc-4.4.0.war I'm not able to open the web interface; Error: "HTTP Status 404 not found". Staus of tomcat service is ok) )

Thanks.
M.

Hi Folks,

in order to update netxms to the newest version, I wanted to save my database.
When I'm trying to export it to file,  I get the following error:

"Exporting table idata_sc_default
SQL query failed (42P01 ERROR:  relation "idata_sc_default" does not exist
LINE 1: SELECT * FROM idata_sc_default
                      ^):
SELECT * FROM idata_sc_default
Database export failed."

"Check-data-tables" and "check" using nxdbmgr says everything is fine. Database is PostgreSQL.
I checked the database tables manually and in deed there is no "idata_sc_default" table.
If there has to be this table, how can I get it back or create it new?
If there is no need for this table, how can I export my database before updating?
Thanks for your help!

Hi,

for the first time I'm going to use the centralized agent upgrade, but it won't work.

The upgrade files are uploaded and shown in the packetmanager.
After choosing the node I want to upgrade immediately "Unable to start upgrade process" is shown.
In the destinationfolder at the node (win server 2016), a new file "nxagent-xxx-x64.exe" is created but with zero bytes. (win server 2016/2012R2)
Log says that "nxagent-xxx-x64.exe" could not be executed. -makes sense at this point

So option one is an error while downloading this file to node, option two maybe is an error uploading the file to netxms server.
Could you please tell me where the upgrade file is stored "usually" on netxms server (Ubuntu 18.04 LTS)?
Besides that I'm open for other thoughts.

Best regards
Sebastian

Hi,

I updated my netxms server today to version 3.1.242 using apt-get update && apt-get upgrade on Ubuntu 18.04 LTS.
While upgrading I get the following error-massage:

"~$ sudo apt-get upgrade
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.
Statusinformationen werden eingelesen.... Fertig
Paketaktualisierung (Upgrade) wird berechnet... Fertig
0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.
1 nicht vollständig installiert oder entfernt.
Nach dieser Operation werden 0 B Plattenplatz zusätzlich benutzt.
Möchten Sie fortfahren? [J/n] j
netxms-server:amd64 (3.1.242-2) wird eingerichtet ...
NetXMS Database Manager Version 3.1.242 Build 3.1-242-g2c0fcdb3de (UNICODE)

Unable to load and initialize database driver "/usr/local/lib/libnxddr_pgsql.so"
dpkg: Fehler beim Bearbeiten des Paketes netxms-server:amd64 (--configure):
installed netxms-server:amd64 package post-installation script subprocess returned error exit status 3
Trigger für libc-bin (2.27-3ubuntu1) werden verarbeitet ...
Fehler traten auf beim Bearbeiten von:
netxms-server:amd64
E: Sub-process /usr/bin/dpkg returned an error code (1)"

Netxmsd-service doesn`t came up.

debug 9 shows:

" sudo netxmsd -D 9
Using configuration file "/etc/netxmsd.conf"
2019.12.03 13:08:46.554 *D* [                   ] LIB directory set to /usr/lib/x86_64-linux-gnu/netxms
2019.12.03 13:08:46.554 *I* [                   ] Code page set to ISO8859-1
2019.12.03 13:08:46.555 *D* [dload              ] DLOpen: file="/usr/lib/x86_64-linux-gnu/netxms/linux.nsm", module=0x7ff1e5078e00
2019.12.03 13:08:46.555 *D* [dload              ] DLGetSymbolAddr: module=0x7ff1e5078e00, symbol=__NxSubAgentGetIfList, address=0x7ff1e476ef90
2019.12.03 13:08:46.555 *D* [dload              ] DLGetSymbolAddr: module=0x7ff1e5078e00, symbol=__NxSubAgentGetArpCache, address=0x7ff1e476efc0
2019.12.03 13:08:46.556 *I* [                   ] Platform subagent "/usr/lib/x86_64-linux-gnu/netxms/linux.nsm" successfully loaded
2019.12.03 13:08:46.556 *D* [dload              ] DLOpen: file="/usr/local/lib/libnxddr_pgsql.so", module=(nil)
2019.12.03 13:08:46.556 *E* [db.drv             ] Unable to load database driver module "/usr/local/lib/libnxddr_pgsql.so": libnetxms.so.2: cannot open shared object file: No such file or directory"
I tried reinstalling the pgsql driver but it didn`t help.

I found some hint in another thread.
Using  "ldd /usr/local/lib/libnxddr_pgsql.so"
I get the following massage:

"linux-vdso.so.1 (0x00007ffe763d0000)
        libnetxms.so.2 => not found
        libpq.so.5 => /usr/lib/x86_64-linux-gnu/libpq.so.5 (0x00007f50249c5000)
        libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f50247c1000)
        libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f50245a2000)
        libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f50241b1000)
        libssl.so.1.1 => /usr/lib/x86_64-linux-gnu/libssl.so.1.1 (0x00007f5023f24000)
        libcrypto.so.1.1 => /usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 (0x00007f5023a59000)
        libgssapi_krb5.so.2 => /usr/lib/x86_64-linux-gnu/libgssapi_krb5.so.2 (0x00007f502380e000)
        libldap_r-2.4.so.2 => /usr/lib/x86_64-linux-gnu/libldap_r-2.4.so.2 (0x00007f50235bc000)
        /lib64/ld-linux-x86-64.so.2 (0x00007f5024e15000)
        libkrb5.so.3 => /usr/lib/x86_64-linux-gnu/libkrb5.so.3 (0x00007f50232e6000)
        libk5crypto.so.3 => /usr/lib/x86_64-linux-gnu/libk5crypto.so.3 (0x00007f50230b4000)
        libcom_err.so.2 => /lib/x86_64-linux-gnu/libcom_err.so.2 (0x00007f5022eb0000)
        libkrb5support.so.0 => /usr/lib/x86_64-linux-gnu/libkrb5support.so.0 (0x00007f5022ca5000)
        liblber-2.4.so.2 => /usr/lib/x86_64-linux-gnu/liblber-2.4.so.2 (0x00007f5022a97000)
        libresolv.so.2 => /lib/x86_64-linux-gnu/libresolv.so.2 (0x00007f502287c000)
        libsasl2.so.2 => /usr/lib/x86_64-linux-gnu/libsasl2.so.2 (0x00007f5022661000)
        libgssapi.so.3 => /usr/lib/x86_64-linux-gnu/libgssapi.so.3 (0x00007f5022420000)
        libgnutls.so.30 => /usr/lib/x86_64-linux-gnu/libgnutls.so.30 (0x00007f50220bb000)
        libkeyutils.so.1 => /lib/x86_64-linux-gnu/libkeyutils.so.1 (0x00007f5021eb7000)
        libheimntlm.so.0 => /usr/lib/x86_64-linux-gnu/libheimntlm.so.0 (0x00007f5021cae000)
        libkrb5.so.26 => /usr/lib/x86_64-linux-gnu/libkrb5.so.26 (0x00007f5021a21000)
        libasn1.so.8 => /usr/lib/x86_64-linux-gnu/libasn1.so.8 (0x00007f502177f000)
        libhcrypto.so.4 => /usr/lib/x86_64-linux-gnu/libhcrypto.so.4 (0x00007f5021549000)
        libroken.so.18 => /usr/lib/x86_64-linux-gnu/libroken.so.18 (0x00007f5021333000)
        libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f5021116000)
        libp11-kit.so.0 => /usr/lib/x86_64-linux-gnu/libp11-kit.so.0 (0x00007f5020de7000)
        libidn2.so.0 => /usr/lib/x86_64-linux-gnu/libidn2.so.0 (0x00007f5020bca000)
        libunistring.so.2 => /usr/lib/x86_64-linux-gnu/libunistring.so.2 (0x00007f502084c000)
        libtasn1.so.6 => /usr/lib/x86_64-linux-gnu/libtasn1.so.6 (0x00007f5020639000)
        libnettle.so.6 => /usr/lib/x86_64-linux-gnu/libnettle.so.6 (0x00007f5020403000)
        libhogweed.so.4 => /usr/lib/x86_64-linux-gnu/libhogweed.so.4 (0x00007f50201cf000)
        libgmp.so.10 => /usr/lib/x86_64-linux-gnu/libgmp.so.10 (0x00007f501ff4e000)
        libwind.so.0 => /usr/lib/x86_64-linux-gnu/libwind.so.0 (0x00007f501fd25000)
        libheimbase.so.1 => /usr/lib/x86_64-linux-gnu/libheimbase.so.1 (0x00007f501fb16000)
        libhx509.so.5 => /usr/lib/x86_64-linux-gnu/libhx509.so.5 (0x00007f501f8cc000)
        libsqlite3.so.0 => /usr/lib/x86_64-linux-gnu/libsqlite3.so.0 (0x00007f501f5c3000)
        libcrypt.so.1 => /lib/x86_64-linux-gnu/libcrypt.so.1 (0x00007f501f38b000)
        libffi.so.6 => /usr/lib/x86_64-linux-gnu/libffi.so.6 (0x00007f501f183000)
        libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f501ede5000)"


Unfortunatly I`m not a linux-expert, so I don`t know how this file is gone and how I can get it back.

Does anyone have some suggestions to solve this problem?
Thanks
Sebastian

Hello,

when using netxms web-console, the time displayed in linecharts etc. is UTC, while on my clients it is CEST (UTC+2).
Both server and client are using ntp from the same timeserver.

I searched the forum and found some suggestions, but nothing didn´t work for me. Maybe I did something wrong and can´t find this error.
Here are the time settings for my netxms server:

Local time: Di 2019-06-11 09:50:25 CEST
Universal time: Di 2019-06-11 07:50:25 UTC
RTC time: Di 2019-06-11 07:50:25
Time zone: Europe/Berlin (CEST, +0200)
System clock synchronized: yes
systemd-timesyncd.service active: yes
RTC in local TZ: no

Settings on windows clients:

(UTC+01:00) Amsterdam, Berlin, Bern, Rom, Stockholm, Wien
settings for summertime are "automatic" and time is correct CEST
I also checked browsertime for IE11, Firefox and Chrome. It´s always CEST and at all of them the linecharts are showing UTC.
Netxms version is 2.2.13 on Ubuntu server 18.04 LTS.

Has anyone a helpful hint for me to solve this problem?

Thanks and greetings

M.

Hi,

I need your help
Today I updated netxms (upgrading netxms-packages) and now netxmsd gets killed straight after starting.
With "netxmsd -D 4" I get following text at the end:

"...
2019.02.04 15:03:42.621 *D* 0 startup scripts processed
2019.02.04 15:03:42.621 *D* Server initialization completed in 2053 milliseconds
2019.02.04 15:03:42.622 *I* NetXMS Server started

NetXMS Server V2.2.12 Build 9516 (UNICODE) Ready
Enter "help" for command list or "down" for server shutdown
System Console

netxmsd: 2019.02.04 15:03:43.620 *D* [action             ] Executing scheduled action [1] for event (null) on node [2453]
2019.02.04 15:03:43.620 *D* [action             ] Executing action 1 (Send E-Mail on node down) of type SEND EMAIL
Segmentation fault"

It seems to me that the server crashes when it is trying to send a Email.(?)
I checked server configs and everything is like before.
I use Ubuntu 18.04 LTS and postgresql on x64.
DB-upgrade was fine and without errors.

Has anybody some helpful suggestions for me?
THX

Hi,

I am trying to install NETXMS on Ubuntu Server 18.04 LTS. When I try to install netxms-server I get a notice that libzmq5 is missing and could not be installed. When I´m looking for unsuppported packages I get the information, that "netxms-release is not longer downloadable". I used http://packages.netxms.org/netxms-release_1.2_all.deb
Any idea how to solve this problem? I didn´t find any informations that 18.04 LTS is unsupported.

Thanks.