NetXMS Support Forum

Hello,

I know how check a html page using a DCI with NetworkService.Status().
However, my use case requires logging in as a first step and then checking a page once logged in.
The server does not allow request replay, so I cannot just add the credentials in the header.
How do I set this up using NetXMS?

Kind regards,
Dan

Hello,

Is it possible to set an SMTP-HTML channel with smtp.office365.com (OAuth 2.0)?
Do you have an example?

Thanks,
Dan

Hello,

I installed a new NetXms 2.2.6 server on Debian vsphere vm. I set SNMP credentials in NetXms and verified it can poll SNMP information from the switches.
Networks has different vlan's with a core switch doing the routing between them. NetXms is connected to one of these vlan's.
Nodes were detected on IP base on all vlan's. However, for most of them no MAC is set.
Is this expected? Configuration issue? Are agents needed on the different vlan's to gather the information?

Kind regards,
Dan

Hello,

I examined today the the software inventory feature.
Right clicking on a node where an agent is installed results in a new tab containing a grid with software inventory items.

• The list is not complete, it differs (shorter) than the one obtained when using the control panel / software of Windows. Bug?
• The method above requires manual action to retrieve data. Can this be done unattended (scheduled)?
• Where (if at all) is the inventory data being stored in the database. Is there any way to pull this data (making it possible to generate a report externally)?
• Does this work with Linux agents as well?

Regards,
Dan

Hi,

I have some nodes that do not show in the Object / Entire Network.
If I try to add a node to "All Services" using "create node object" I receive an error that the object already exist.
Using the find IP returns a port on the switch however the node name is 'Uninitialized Name".
I had a look in the database, in the table "nodes" the object does show up, both primary_name and primary_ip contains the ip.
What could cause this and any idea to how I can resolve the problem?

Kind regards,
Dan

Hi,

I've been using ServiceCheck.HTTP for a while now. I always compare the returned data with some regex to validate the response.
In the last few days I'm facing intermittent failures for a page, the error code returned is 3 meaning the content doesn't match.
Is there any way to get (save) the returned html so I can examine it? This would be very helpful to investigate the problem further.

Kind regards,
Dan

Hi,

I'm trying to create a debian live CD with the NetXms agent. I've placed the netxms-agent_1.2.5_i386.deb package into the config/chroot_local-packages directory but when I run lb build the log shows the error:
The following packages have unmet dependencies:
netxms-agent : Depends: netxms-base (= 1.2.5) but it is not installable

Any idea how to solve this?

Kind regards,
Dan

Hi,

I've installed the Android console app (1.2.5) on my mobile - looks very promising!
To make it work from outside our LAN, firewall configuration needs to be done. Connecting from the web requires security consideration.
I can see the default port 4701 is being used for the android console, is it using the same protocol as the PC console?
I see there's an encryption setting, which encryption is being used? is encryption negotiated/set before user/pass credential transmission?
Can a limit be set to the number of login attempts?

Thanks,
Dan

PS. I couldn't find a wiki page for the app - would be nice to have one.

Hi,

I'm trying to set the logwatch agent to capture event from the windows Application log.

The configuration loads without any error the parser file reads as follows:

<parser trace="7">
  <file>*Application</file>
  <rules>
    <rule>
      <source>Dcs*</source>
      <match>(.*)</match>
      <event params="1">100012</event>
    </rule>
  </rules>
</parser>

however no event is raised. I've started the agent is debug mode, I can see other agent event getting triggered but not the log watch.

Is the above wrong?

BTW. IMHO the nxagentd.conf file path syntax for *LOGWATCH is inconsistent

This does not work
Parser = "C:\Program Files\NetXMS\abc.xml"

This does:
Parser = C:\Program Files\NetXMS\abc.xm

Notice the space in the path... I would have though delimiting the path by quotes should be mandatory or at least allowed.

Kind regards,

Dan

Hi,

Using NetXMS 1.1.1

I would like to find on which switch/port a device (PC) is connected given its MAC address.
I see the Find MAC address... menu item under the tools menu but when trying to use it I receive the following error:
Connection point information cannot be found.

Do I need to set something up before I can use this functionality?

Dan

Hi,

Is it possible to monitor interface bandwidth of a Juniper SSG with NetXMS?

Thanks,
Dan

Hello all,

This is more a question about WMI than NetXMS however it's related as I wish to monitor using NetXMS.
Maybe one of the forum's reader could assist...
I'm looking for the WMI counter(s) that will give me the bytes read and written for a specific process per address.
The information I'm seeking is the same as the one is shown in the Network tab of Resource Monitor (Windows 2008 or later OS). Here the process is labeled "image", the remote machine is called "address" and you can see Send(B/min) Receive (B/min) and Total(B/min).

Can anyone help?

Regards,

Dan

Hi,

I wrote a program to processes mail messages after fetching them from a mail server. It follows the Nagios plugin conventions.

In nxagentd.conf I've add the following to the #ExternalParameter section:
ExternalParameterShellExec = company.ParameterChecker:"C:\Program Files\...\Check.cmd"

Check.cmd :
@echo off
"C:\Program Files\...\text.exe" > NUL
@echo %ERRORLEVEL%

The DCI uses this Data Parameters and has a Custom Schedule: 30 5 * * *

The above should cause the DCI to run ONCE A DAY at 5:30 am, however it get triggers twice, both at the same second. My programs expects to find mails and once they've been processed it moves them to another folder. As it's being called a second time there're no mails to be found and it returns an error.

I cannot find any error message neither in the core nor the agent logs.

Any idea what is going wrong here?

Regards,
Dan

Hi,

I would like to join others in asking for a more up-to-date central documentation.
I'm fully aware it takes a lot of effort to make and keep documentation up to date, however going through the current outdated PDF documentation to only find it's not there and then having to go through the forum is not efficient, to say the least.
I started using NetXMS because it had the right features with a really useful GUI AND it had documentation. I'm using it because it's a wonderful product with support that some other commercial companies can only envy but I find myself loosing valuable time each time I need to add something to it because of lacking documentation. I really believe good documentation will help others discover and adopt this product.

I think wiki could be the right way to go. It's made for the purpose of knowledge share and the community can even help maintain and enhance it.
For those who prefer off-line documentation, tools exist to save it to an offline format.

Regards,

Dan

Hi,

Would it be possible to shed more light on Business Services. An example would be much appreciated.

Regards
Dan

Hi,

Updating NetXMS Agents should be made simpler.

The Package manager is a central Agent depository, however installation still requires a lot of manual work. Having different operating system with different CPU architectures I have to maintain a list of which Agent variation is needed to which server. I then need to select nodes with common characteristics to update their agent. It would be so much easier if one could select the nodes to upgrade and let the software handle the upgrade.

Regards,

Dan

Hi,

Trying to upgrade from Windows 2008 x64 NetXMS 1.1.6. with SqlExpress to 1.1.9 using u full install.
The programs stops with:

nxdbmgr.exe has stopped working

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   nxdbmgr.exe
  Application Version:   0.0.0.0
  Application Timestamp:   4f10559e
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.0.6002.18541
  Fault Module Timestamp:   4ec3e855
  Exception Code:   c0000005
  Exception Offset:   0000000000049669
  OS Version:   6.0.6002.2.2.0.400.8
  Locale ID:   2067
  Additional Information 1:   153d
  Additional Information 2:   65c33816e286fcda867b11e451b1909a
  Additional Information 3:   b6d7
  Additional Information 4:   f5b2f9f9f15205c69cb45696238ca7a6

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


running nxdbmgr check manually gives:
Your database has format version 244, this tool is compiled for version 245. Use "upgrade" command to upgrade your database first.

running then the upgrades result in the same error as above.

Any idea of how to proceed?

Kind regards,

Dan

Current I report the current value of the DCI using the %<currentValue>
For the ServiceCheck.HTTP the value can be 0 to 3.
I would rather have a textual description instead of the numerical value. I thought of using a the transformation script but this will change the type from int to string which cannot be graphed.
Another place where I could do this is in the filtering script where CUSTOM_MESSAGE can be set.

sub main()
{
CUSTOM_MESSAGE = "";

if($1->value == 2)
{
   CUSTOM_MESSAGE = "cannot connect to server";
}
else
if($1->value == 3)
{
   CUSTOM_MESSAGE = "content of does not match";
}

  return true;
}

How do I test the "value" within the filtering script ($1->value above does not work of course) ?
Or maybe there's a better solution?

Regards,

Dan

Hi

Our Linux hosting server hanged recently (extremely rare), however I did not receive any alarms for the ServiceCheck.HTTP that was configured for it.

Today I looked further into it... I've set a ServiceCheck.HTTP to monitor a web site (apache) on my machine. When I stop the web daemon, the DCI threshold triggers as expected. However, if I disconnect the server from the network no triggering occurs. Is this by design or is this a bug?

Regards,

Dan

Hi,

I'm trying to set a website monitoring where the content changes at a specific date/time.
Otherwise said, I need to stop monitoring the current content at some moment and the start monitoring other content from that moment forwards.

What would be the most efficient way to achieve this?

I was thinking of creating two DCI's and set them when they should start/stop monitoring, can the cron syntax of the custom Schedule property of a DCI handle this?
Otherwise scripting will surly get things done, but is it really needed?

Regards,

Dan