NetXMS Support Forum

I was looking for a bug that isn't a bug at all. The system is already working fine. I just thought that this line is added after agent restart. You can check the success quite simply by reading out the "Supported actions" on the client, and the desired one is there

Many many Thanks for this perfect support
Rainer 

I have made a Template with automatic bind to all clients with running service I need (FileWaveWinClient)
In this Template I choose Agent Policies and created a new "Agent Configuration" policy called StartFileWaveClientService
I only inserted this (1) line:
ActionShellExec = StartFileWaveService:"C:\Windows\system32\net.exe" start FileWaveWinClient
(see AgentPolicy.png)
For test I removed 2 clients and poll "Automatic bind"
The 2 (test) clients added automatically to this Template

Until now every thing works perfect - thank you

But the agent config file at the new clients is not modified and the line I need is not in agent´s config file
I waited a long time

Thank you
Rainer

Thank you very much 
No it works fine

I have the problem to add this line to agent config file

ActionShellExec = StartFileWaveService:"C:\Windows\system32\net.exe" start FileWaveWinClient

To all of my clients.
Only to add, not to send each client the same config file

Please help and thank you so much
Rainer

Hello,
i want to watch a service called FileWaveWinClient.
The Alarm works fine, but the Server action does not work.

In agent´s config file I added this line:
ActionShellExec = StartFileWaveService:"C:\Windows\system32\net.exe" start FileWaveWinClient

I tried also:
ActionShellExec = StartFileWaveService:net start FileWaveWinClient

In Actions Configuration I added
Name: Start_FileWaveWinClient_Service
Type: Execute command on remote node via agent
Remote host <empty>
Agents´s action: StartFileWaveService
(See attachment "Action Configuration.png")

I create a Event Processing Policy
Events: ... Process not running
Alarm - this configuration works fine. The Alarm is working
Server Actions: Start_FileWaveWinClient_Service - does not work
(See attachment "Event Processing Policy.png")

The Alarm works fine, but the Server action does not work.

Thank you
Rainer

Hello,
i want to watch a service called FileWaveWinClient.
The Alarm works fine, but the Server action does not work.

In agent´s config file I added this line:
ActionShellExec = StartFileWaveService:"C:\Windows\system32\net.exe" start FileWaveWinClient

I tried also:
ActionShellExec = StartFileWaveService:net start FileWaveWinClient

In Actions Configuration I added
Name: Start_FileWaveWinClient_Service
Type: Execute command on remote node via agent
Remote host <empty>
Agents´s action: StartFileWaveService
(See attachment "Action Configuration.png")

I create a Event Processing Policy
Events: ... Process not running
Alarm - this configuration works fine. The Alarm is working
Server Actions: Start_FileWaveWinClient_Service - does not work
(See attachment "Event Processing Policy.png")

The Alarm works fine, but the Server action does not work.

Thank you
Rainer

Hello,

i tried to import AOS-8.5-MIB.txt
copy of file AOS-8.5-MIB.txt to /usr/share/netxms/mibs
run command:
# nxmibc -d /usr/share/netxms/mibs -o /usr/share/netxms/mibs/netxms.mib
at the end there is no error but in MIB Explorer I cannot find any xirrus entry under enterprise
OID .1.3.6.1.4.1.21013.

Thank you for helping
Rainer

The Alarm looks like this:


Most of the time every thing looks good and fine:


The Values change to ERROR like this:


It goes up and down all the time.

--> The device (Lenovo host) definitely supports the OID
--> In my opinion it can be due to the following:
   - the device is currently unreachable but NetXMS hasn't worked that out yet
   - the device is having a temporary issue dealing with the request

Is there a possibility if there is a temporary problem with the communication, that NetXMS will wait until the communication is stabable?
Or that NetXMS tests the result for 3 or 5 times (polling() and take the only one which will work fine.

I hope anyone could help me.

Thank you so much
Rainer

oh no - this was not the reasen
The same Problem again :-(

My be that I found a reason for these problem.
In Instance Discovery I only used
"snmp = CreateSNMPTransport($node);"
And did not check of transport is ok.
Now I added these lines

snmp = CreateSNMPTransport($node);
if (snmp == null) {
  return null;
}

Di you think that the problem can be of the missin check if (snmp == null)?

Thank you
Rainer

Hello and thank you for the very much to have NetXMS.

I have a strange problem.
I watch my LENOVO Servers X3650 by SNMP
All the same servers, about 10, only some did not work fine.
Normaly all my Values are "green" and ok and all the communication with my servers is ok.
But sometimes (regulary) I get the message, that "SNMP requests changed to UNSUPPORTED" and all my Values get red!
Then it appears like the server has a failure.
And after a while all is working fine.
I am connected to my servers by VPN, but most os the work fine withoit these problem.
I have 2 servers in the same network as NetXMS Server and both have the described problem.

When I poll status, every thing is ok an returns for axample "Interface status retrieved from SNMP agent"
When I poll configuration the answer is ok "SNMP agent is active (version 3)"

Thank you for helping
Rainer

Hello Victor,

I have tried to "exclude from topolog" only 1 Router. But these did not work.
Then I built some zones. Now It seems to work pretty fine and no node will be deleted again.

Thank you very much
Rainer

Hello

I have found the reason, but cannot manage it.
I have 2 identical Networks 192.168.11.0/24
Router 1 at Customer Voelk has on interface X1 192.168.11.1/24
Router 2 at Customer Koelbl has on interface X5192.168.11.1/24
Both have same Adress and I cannot change it.

2020.01.09 17:43:56.175 *D* [poll.conf          ] Primary IP address 192.168.11.1 of node Voelk SonicWALL TZ-500 [1268] found on interface X5 of node Koelbl Service SonicWALL NSA 2650 [80201]
2020.01.09 17:43:56.175 *D* [poll.conf          ] Node Voelk SonicWALL TZ-500 [1268] is a duplicate of node Koelbl Service SonicWALL NSA 2650 [80201]
2020.01.09 17:43:56.175 *D* [poll.conf          ] Removing node Koelbl Service SonicWALL NSA 2650 [80201] as duplicate


How can I resolve this Problem?

Thank you
Rainer

Hello,

I found one of my problems.
When I configure ImportConfigurationOnStartup with "Only missing elements" (by default) and I delete Template "Windows" or "Generic UNIX" then it will come with next Boot, because these Templates belong to NetXMS and are not made by me.
I can change the value to "Never" and after reboot they will not come again.
Templates, which are made by me can be deleted at any time.

Thank you

But the problem, when I create a new node, the node will be deleted after 30 seconds, when I reboot NetXMS.
After reboot I can see the node in Management Console and after some seconds (about 30) the node is removed automatically.

Hello,

yes, this is ok - please answer at this forum

Thank you for helping
Rainer

Hello,
I want do delete 2 (old) Template Groups.
After reboot, the 2 groups are still available.
How can I delete theses groups permanent?

Thank you

---

I have a new problem and I think the reason is the same like above:
When I create a new node, the new node will work fine until I reboot the NetXMS Server.
After reboot the new created node is deletet.

it