NetXMS Support Forum

Could you please try to get interface list from PBX with different SNMP tool - for example, with GetIf (http://www.wtcs.org/snmp4tpc/getif.htm)? If other tools will return empty interface list, than we will know that problem is with PBX SNMP agent, but if you will be able to see interface list with other tools, that will mean the bug in NetXMS.

Best regards,
Victor

Hi!

Web interface is implemented as read-only right now. To configure system, you should use Windows-based management console.

Best regards,
Victor

I don't have any experience with Avaya devices, but some common problems are:
1) may be switch does not respond to SNMP requests at all, due to incorrect community string, firewall settings, etc.?
2) may be some sort of security configuration on the device which restricts MIB tree access, and NetXMS server does not have access to interface part of MIB tree?

Could you please post entire output of configuration poll?

Best regards,
Victor

Hello!

First, I recommend you to stop your server and clean up alarms by executing SQL query

DELETE FROM alarms;

After that, please post your configuration - DCI configuration, threshold settings, and event processing policy. Most likely there are some problems with event processing configuration.

Best regards,
Victor

Для шаблонов надо использовать Apply вместо Bind.

Hi!

Could you please add the following to netxmsd.conf:


CreateCrashDumps = yes
DumpDirectory = <directory somewhere on local disk>


It will instruct NetXMS server to create dumps on each crash in the specified directory. When it crashes again, please send dump files (should be two files - with .info and .mdmp extensions) to [email protected].

Best regards,
Victor

You don't need command 0x0097 to read information from agent. You should use CMD_GET_PARAMETER (0x0041) and set name of the parameter to variable VID_PARAMETER (85). Agent will reply with command CMD_REQUEST_COMPLETED (0x001D). First, check variable VID_RCC (28). If it contains 0, then value of requested parameter will be in variable VID_VALUE (21). For example:

CSCPMessage msg;

msg.SetCode(CMD_GET_PARAMETER);
msg.SetId(requestId);
msg.SetVariable(VID_PARAMETER, "Agent.Version");

<send message and get response into CSCPMessage *response>

DWORD rcc = response->GetVariableLong(VID_RCC);
if (rcc == ERR_SUCCESS)
{
   char buffer[256];
   response->GetVariableStr(VID_VALUE, buffer, 256);
   // Now buffer contains value of requested parameter
}

Best regards,
Victor

Hi!

Try to connect to database with MySQL command line client:

mysql -h localhost -u netxms -p netxms

and check error messages.

Best regards,
Victor

Попробуйте так:

<parser>
   <file>*System</file>
   <rules>
      <rule>
         <source>Cissesrv</source>
         <id>24578</id>
      </rule>
      <rule>
         <source>Cissesrv</source>
         <id>24581</id>
      </rule>
      <rule>
         <source>Cissesrv</source>
         <match>(.*)</match>
         <event params="1">100017</event>
      </rule>
   </rules>
</parser>

Добрый день!

Настройками этого добиться нельзя, надо исправлять консоль. Постараюсь сделать к следующему релизу.

DCI LogWatch.Parser.xxx ne rabotajut poka. A v buduschem nado budet ukazivat' imja parsera (konfiguracionnogo faila).

Hi!

It seems that I have fixed the problem. Attached is logwatch.nsm for Windows x64. Could you please try it?

Best regards,
Victor

Hi!

Could you please post your parser configuration file? It may be just one rule which is not working.

Best regards,
Victor

Attached.

Best regards,
Victor

Hello!

For now, I have patched nxhttpd so "Alarms" page in web UI refreshes periodically. See this topic: https://www.netxms.org/forum/index.php/topic,780.msg3676.html#msg3676.

Best regards,
Victor