NetXMS Support Forum

hi Victor, I found that if I use ip address, it works but doesn't work for domain name. I can do both ip address and domain ping in DOS prompt of the server. Is it normal? thanks!

Hi All,

I configured a node to do ping to another server by using icmp.ping("www.xyz.com") or icmp.ping(www.xyz.com). The value i got every time is 10000.

How to interpret the value? Anything wrong?

Thanks!

Pedro

Hi Victor, thanks for your reply!

The problem of this "unmanage" and "manage" approach doesn't work well for Switches because we unmanage those ports connecting to end user's computers to avoid generate alarms. When we use this approach "unmanage" and "manage", all the "unmanage" port will be reset and we need to set it again.

Any other approaches we can disable monitoring temporarily? Thanks!

Hi, we sometimes have maintenance of certain nodes. Just wonder if there is a feature that can temporarily disable monitoring of nodes so that we don't get alert message?

Many thanks!

Pedro

hi Victor, after rebooting the server a few times, it seems working now but i didn't change anything. Thanks!

hi Victor, Danke sehr!

Hi All,

After network discovery there are a few nodes add to "Entire Network". Is it possible to copy/move this node to "Infrastructure Services"?

Thanks!!

Pedro

Hi Victor,

I did include SubAgent = portcheck.nsm in the nxagentd.conf but I still got the error message

"Unable to check service due to agent or communication error"

I tried to run the agent with debug mode is on. It shows the portcheck.nsm loaded successfully and listens to 0.0.0.0:4700. However, when I manually poll the status of the device to be checked, there is no more log generated. The firewall in Windows 2008 R2 is disabled.

Any help is greatly appreciated!!

many thanks!!

Hi All,

I am new to the NetXMS as someone told me this tool is very cool!  Before, I have been using Nagios for many years.

I am trying to configure NetXMS to simple monitoring some common services based on TCP ports. So, I added the node to the NetXMS and tried to create "Network Service" under the node. I added HTTP, TELNET, ..etc but got this error in all the ports monitored.

Starting status poll on network service HTTP
Current service status is Unknown

My questions are :-

1) Is it a must to have agent installed in the node to be monitored in order to monitor the ports? In Nagios, we don't need to do that. Just defined the port to be monitored in Nagios server.

2) For the known services (HTTP, SMTP, SSH, POP3, TELNET), does we need to specify the "Request" and "Response" ?

I am running Windows 2008 R2 with MySQL server.

Any help is greatly appreciated!!!

many thanks!!