NetXMS Support Forum

Hi,

Is there a way to configure scheduled thresholds? For example, traffic on one switch port differs from day and night, like 2000000 b/s is normal at night, but is not at day. So can i set thresholds to night and day in one dci, so I don't have to make another dci for the same port?

Thanks in advance,
Nikk

Hi,

Is there a way to monitor Network Drives space? Like, I share a folder or external hdd and give it a disk name like Z: ? I tried with parameter Filesystem but no luck.

Thanks in advance,
Nikk

Hi,

I read through the entire forum, but did not find anything to my problem, so I came here.
I tried to configure ServiceCheck.HTTP, but all the time I'm getting status 3 - bad server's response.
Here is my check:
ServiceCheck.HTTP(192.168.0.150,80,/index.html,www.domain.lv,"^HTTP/1\.[01] 200 .*")
Actually I can't successfully check any web, maybe I don't realy know how.
Subagent is loaded successfully and other service checks are working.
Where is my configuration mistake?

Thanks in advance,
Nikk

Hi,

I'm having trouble applying template or copy dci's to one node. I get error "Cannot apply data collection template: Component locked (locked by [email protected])".
But on another nodes i successfully apply templates. I can't figure out, why is that?
On 10.10.16.68 i'm using Management console.

Upadate: After management console restart, i'm able to finally apply template.

Thanks in advance,
Nikk

Hi,

I recently experience server crashes, crash dump mentions something with access violation.
Before last crash what i did was:
created 3 instance discovery dci's, but when i tried to poll configuration, server crashed.
In any case, I sent dump to [email protected].

Thanks in advance,
Nikk

Hi,

Can I somehow change they way last values are sorted? Now, when i want sort in descending or ascending order, it sorts like (ascending) 1;124;15125;2;25;3;3534523 and descending  94;84535;7434;721;566666. It is a little annoying, because i need to search for the biggest or lowest value.

Thanks in advance,
Nikk

Hi,

I wanted to know what are the best solutions for receiving messages or mails, when our mail server goes down? Do I show another mail server which is outside our network (maybe somehow through gmail) or set up SMS system?
As for sms, I think I understand how it works - we need a modem (any or particular?), and then just setup drivers and ports. Am i right?
But I don't realy understand how to send emails, for example, through gmail? Would be nice if someone could explain this for me!

Thanks in advance,
Nikk

Hi,

I tried to define new external parameter on: Linux 2.6.28-19-server #66-Ubuntu.
I used example showed in https://www.netxms.org/forum/configuration/monitoring-ftp-daemon/msg10341/#msg10341
respectively:

QuoteExternalParameter = FTP.Status(*):echo quit | nc -q1 $1 21 | grep '^220 .*' | wc -l

But when i restarted agent, parameter was not added. I tried the same on Ubuntu-server 12.10 and Windows 7, worked fine on both systems. Maybe I miss something?

Thanks in advance,
Nikk

Hi,

I was wondering if there is way to create DCI's System.ServiceState(instance) for all services on windows with Startup Type "Automatic"?
Or now, when i have added all services manually, can I add Thresholds to them all at once, or I have to do that individually?

Thanks in advance,
Nikk

Hi,

Which paremeter should I raise, if time to time I get dci errors? (see attachment)
DCIPollingInterval = 60
NumberOfDataCollectors = 45
Nodes ~ 80
DCI's ~ 300-350

Should I provide more information?

Thanks in advance,
Nikk

Hi,

I tried to import a dashboard. I got this ID Mapping Editor, where I suppose, I should map imported ID's to destination system ID's right?
But when I click on "Map to..." nothing happens. Is this a bug or am I missing something?
System - Windows server 2012

Thanks in advance,
Nikk

Hi,

I made a threshold, on interface inbound traffic, which takes difference with previous value. I set threshold to 100 as the traffic on that interface isn't high. Then i get a alarm:

QuoteThreshold reached for data collection item "Outbound traffic on 2 (NetXMS Proxy) (packets/sec)" (Parameter: .1.3.6.1.2.1.31.1.1.1.11.2; Threshold value: 100; Actual value: 18446744073709551614)

I'm wondering, from where is that actual value coming from? The real values are all below 100.
Is my configuration wrong?

Thanks in advance,
Nikk

Hi,

As our network expands and the count of dci's is growing rapidly, the last value window becomes hard to review. It would be nice if last values or even dci configuration could be grouped by user, so for example, interfaces are in one category, system in another and server things in another.

Thanks in advance,
Nikk

Hi,

I read the server configuration variable list  http://wiki.netxms.org/wiki/Server_Configuration_Variables  and noticed the last variable -
WindowsConsoleUpgradeURL, but on the actual server configuration list, i couldn't find it! Is it still in development?

Thanks in advance,
Nikk

Hi,

I have suspicion that variable DeleteEmptySubnets = 1 is not working! As I understand, they should be deleted each time when housekeeping process ir running, which is by default 3600. But my empty subnets are not deleted. Can it be so, or i'm missing something?

NetXMS version 1.2.9

Thanks in advance,
Nikk

Hi,

I have the following situation - I installed NetXMS agent on server which is located in remote site without proxy enabled. There is another NetXMS agent who is working like a proxy. So, from console I when i poll proxy everything is like it should be (agent found), but when i poll the new agent I get:

Quote[04.11.2013 14:05:45] **** Poll request sent to server ****
[04.11.2013 14:05:45] Poll request accepted
[04.11.2013 14:05:45] Starting configuration poll for node 192.168.0.5
[04.11.2013 14:05:45] Checking node's capabilities...
[04.11.2013 14:05:45]    Checking NetXMS agent...
[04.11.2013 14:05:46]    Checking SNMP...
[04.11.2013 14:07:46] POLL ERROR: Request timed out[04.11.2013 14:07:46] **** Poll failed ****

[04.11.2013 14:24:41] **** Poll request sent to server ****
[04.11.2013 14:24:41] Poll request accepted
[04.11.2013 14:24:41] Starting configuration poll for node 192.168.0.5
[04.11.2013 14:24:41] Checking node's capabilities...
[04.11.2013 14:24:41]    Checking NetXMS agent...
[04.11.2013 14:24:50] Capability check finished
[04.11.2013 14:24:50] Checking interface configuration...
[04.11.2013 14:24:50] Unable to get interface list from node
[04.11.2013 14:24:50]    Interface "unknown" is no longer exist
[04.11.2013 14:24:50] Interface configuration check finished
[04.11.2013 14:24:50] Checking node name
[04.11.2013 14:24:50] Syncing node name with DNS
[04.11.2013 14:24:59] Finished configuration poll for node ServerFTP
[04.11.2013 14:24:59] Node configuration was not changed after poll
[04.11.2013 14:24:59] **** Poll completed successfully ****

The device does respond to icmp pings and agent is running.

There is even some communication between the proxy and the agent:

Quote
root@metrumftp:~# tcpdump -i any port 4700
tcpdump: verbose output suppressed, use -v or -vv for full protocol decode
listening on any, link-type LINUX_SLL (Linux cooked), capture size 96 bytes
14:16:44.697975 IP 192.168.0.5.55781 > 192.168.0.4.4700: S 1847646415:1847646415(0) win 14600 <mss 1460,sackOK,timestamp 369447284 0,nop,wscale 6>
14:16:44.698003 IP 192.168.0.4.4700 > 192.168.0.5.55781: S 1883842181:1883842181(0) ack 1847646416 win 5792 <mss 1460,sackOK,timestamp 1363491413 369447284,nop,wscale 6>
14:16:44.698111 IP 192.168.0.5.55781 > 192.168.0.4.4700: . ack 1 win 229 <nop,nop,timestamp 369447284 1363491413>
14:16:44.698309 IP 192.168.0.4.4700 > 192.168.0.5.55781: F 1:1(0) ack 1 win 91 <nop,nop,timestamp 1363491413 369447284>
14:16:44.698438 IP 192.168.0.5.55781 > 192.168.0.4.4700: . ack 2 win 229 <nop,nop,timestamp 369447284 1363491413>
14:16:44.798277 IP 192.168.0.5.55781 > 192.168.0.4.4700: F 1:1(0) ack 2 win 229 <nop,nop,timestamp 369447309 1363491413>
14:16:44.798289 IP 192.168.0.4.4700 > 192.168.0.5.55781: . ack 2 win 91 <nop,nop,timestamp 1363491423 369447309>
14:16:58.582404 IP 192.168.0.5.55782 > 192.168.0.4.4700: S 2718119023:2718119023(0) win 14600 <mss 1460,sackOK,timestamp 369450754 0,nop,wscale 6>
14:16:58.582433 IP 192.168.0.4.4700 > 192.168.0.5.55782: S 2098537924:2098537924(0) ack 2718119024 win 5792 <mss 1460,sackOK,timestamp 1363492802 369450754,nop,wscale 6>
14:16:58.582544 IP 192.168.0.5.55782 > 192.168.0.4.4700: . ack 1 win 229 <nop,nop,timestamp 369450754 1363492802>
14:16:58.582698 IP 192.168.0.4.4700 > 192.168.0.5.55782: F 1:1(0) ack 1 win 91 <nop,nop,timestamp 1363492802 369450754>
14:16:58.582809 IP 192.168.0.5.55782 > 192.168.0.4.4700: . ack 2 win 229 <nop,nop,timestamp 369450754 1363492802>
14:16:58.682761 IP 192.168.0.5.55782 > 192.168.0.4.4700: F 1:1(0) ack 2 win 229 <nop,nop,timestamp 369450779 1363492802>

Server debug shows, that Communication with agent 192.168.0.4 failed (Connection broken).

I'm stuck here and can't find the solution to this. If i need to provide more information, just tell.
Any help would be appreciated.

Thanks in advance,
Nikk

Should add delta calculation on tables.
Referring on:
https://www.netxms.org/forum/general-support/dci-table-threshold/

Nikk

Hi,

I'm experiencing problems with two netxms servers.

Problem 1.

NetXMS running on VMware Windows server 2012.

Starting server takes about an 20-30min, first time it occured is when I raised the datacollector amount by 5! I lowered back to default amount but nothing, then I thought maybe it's because of SNMP tables or logwatch scripts which I added, but when removing all of that, anyway the same problem.
I just get - Error 1053: The service did not respond to the start or control request in a timely fashion.
and after a long time it starts. Nothing in logs but something i got in crashdump:

QuoteNETXMSD CRASH DUMP


EXCEPTION: C0000005 (Access violation) at 0000000000000000

NetXMS Version: 1.2.9
OS Version: Windows NT 6.2 Build 9200
Processor architecture: AMD64 (Intel EM64T)

Call stack:
  [libnxdb:00000000005F4A3C]: class String __cdecl DBPrepareString(struct db_handle_t * __ptr64,wchar_t const * __ptr64,int)
  [nxcore:0000000180011E8C]: void __cdecl WriteAuditLog(wchar_t const * __ptr64,int,unsigned int,wchar_t const * __ptr64,unsigned int,wchar_t const * __ptr64,...)
  [nxcore:000000018008D9BD]: private: void __cdecl ClientSession::readThread(void) __ptr64
  [nxcore:000000018008C5F2]: private: static unsigned int __cdecl ClientSession::readThreadStarter(void * __ptr64)
  [libnetxms:000000000020452F]: unsigned int __cdecl SEHThreadStarter(void * __ptr64)
  [MSVCR80:000000005D0937D7]: _endthreadex
  [MSVCR80:000000005D093894]: _endthreadex
  [KERNEL32:000007FA941A1832]: BaseThreadInitThunk
  [ntdll:000007FA9662D609]: RtlUserThreadStart

Problem 2.

NetXMS running on Ubuntu server 12.04 x64.

I'm getting segmentation fault, strace:

QuoteProgram received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb48f5b40 (LWP 19381)]
0xb7d1cf66 in ?? () from /lib/i386-linux-gnu/libc.so.6
(gdb) bt
#0  0xb7d1cf66 in ?? () from /lib/i386-linux-gnu/libc.so.6
#1  0xb7effca0 in DCTable::processNewValue (this=0x80b4b70,
    nTimeStamp=1383298291, value=0xb59199c0) at dctable.cpp:389
#2  0xb7f0292c in DataCollectionTarget::processNewDCValue (this=0x80cd218, dco=
    0x80b4b70, currTime=1383298291, value=0xb59199c0) at dctarget.cpp:366
#3  0xb7eefbb7 in DataCollector (pArg=0x0) at datacoll.cpp:254
#4  0xb7e48d4c in start_thread () from /lib/i386-linux-gnu/libpthread.so.0
#5  0xb7d87bae in clone () from /lib/i386-linux-gnu/libc.so.6

And in management console more than often i get Software caused connection abort: socket write error and then i must restart console to be able to do something again.

And, once I exported a template from server, and know, when I want to import it back, I get timed out, and  timed out on everything. Here is trace:

Quote======= Backtrace: =========
/lib/i386-linux-gnu/libc.so.6(+0x75ee2)[0xb742dee2]
/usr/local/lib/libnxcore.so.1(_Z14ValidateConfigP6ConfigjPci+0x628)[0xb76306b8]
/usr/local/lib/libnxcore.so.1(_ZN13ClientSession19importConfigurationEP11CSCPMessage+0x24e)[0xb76879ce]
/usr/local/lib/libnxcore.so.1(_ZN13ClientSession16processingThreadEv+0xd59)[0xb7692fb9]
/usr/local/lib/libnxcore.so.1(_ZN13ClientSession23processingThreadStarterEPv+0x1b)[0xb769387b]
/lib/i386-linux-gnu/libpthread.so.0(+0x6d4c)[0xb7568d4c]
/lib/i386-linux-gnu/libc.so.6(clone+0x5e)[0xb74a7bae]


Program received signal SIGABRT, Aborted.
[Switching to Thread 0xadc89b40 (LWP 23803)]
0xb7fdd424 in __kernel_vsyscall ()
(gdb) bt
#0  0xb7fdd424 in __kernel_vsyscall ()
#1  0xb7cc61df in raise () from /lib/i386-linux-gnu/libc.so.6
#2  0xb7cc9825 in abort () from /lib/i386-linux-gnu/libc.so.6
#3  0xb7d0339a in ?? () from /lib/i386-linux-gnu/libc.so.6
#4  0xb7d0dee2 in ?? () from /lib/i386-linux-gnu/libc.so.6
#5  0xb7f106b8 in ~ConfigEntryList (this=<optimized out>,
    __in_chrg=<optimized out>) at ../../../include/nxconfig.h:111
#6  ValidateTemplate (errorTextLen=1024, errorText=0xadc8897c "@",
    root=<optimized out>, config=0xb560a428) at import.cpp:119
#7  ValidateConfig (config=0xb560a428, flags=0, errorText=0xadc8897c "@",
    errorTextLen=1024) at import.cpp:209
#8  0xb7f679ce in ClientSession::importConfiguration (this=0xb6206f28,
    pRequest=0xb530aff0) at session.cpp:8918
#9  0xb7f72fb9 in ClientSession::processingThread (this=0xb6206f28)
    at session.cpp:1133
#10 0xb7f7387b in ClientSession::processingThreadStarter (pArg=0xb6206f28)
    at session.cpp:203
#11 0xb7e48d4c in start_thread () from /lib/i386-linux-gnu/libpthread.so.0
#12 0xb7d87bae in clone () from /lib/i386-linux-gnu/libc.so.6

Here is the template:

Quote<?xml version="1.0" encoding="UTF-8"?>
<configuration>
   <formatVersion>3</formatVersion>
   <description>Ethernet Statistics</description>
   <events>
   </events>
   <templates>
      <template id="1824">
         <name>Ethernet Statistics</name>
         <flags>0</flags>
         <dataCollection>
            <dctable id="213">
               <name>.1.3.6.1.2.1.16.1.1.1.1</name>
               <description>Ethernet Statistics</description>
               <origin>2</origin>
               <interval>60</interval>
               <retention>30</retention>
               <systemTag></systemTag>
               <advancedSchedule>0</advancedSchedule>
               <rawValueInOctetString>0</rawValueInOctetString>
               <snmpPort>0</snmpPort>
               <transformation></transformation>
               <columns>
                  <column id="1">
                     <name>Index</name>
                     <displayName>Index</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.1</snmpOid>
                     <flags>256</flags>
                  </column>
                  <column id="2">
                     <name>Broadcast Packets</name>
                     <displayName>Broadcast Packets</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.6</snmpOid>
                     <flags>33</flags>
                  </column>
                  <column id="3">
                     <name>Multicast Packets</name>
                     <displayName>Multicast Packets</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.7</snmpOid>
                     <flags>1</flags>
                  </column>
                  <column id="4">
                     <name>Packets</name>
                     <displayName>Packets</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.5</snmpOid>
                     <flags>1</flags>
                  </column>
                  <column id="5">
                     <name>Collisions</name>
                     <displayName>Collisions</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.13</snmpOid>
                     <flags>0</flags>
                  </column>
                  <column id="6">
                     <name>CRC Align Errors</name>
                     <displayName>CRC Align Errors</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.8</snmpOid>
                     <flags>0</flags>
                  </column>
                  <column id="7">
                     <name>Drop Events</name>
                     <displayName>Drop Events</displayName>
                     <snmpOid>.1.3.6.1.2.1.16.1.1.1.3</snmpOid>
                     <flags>0</flags>
                  </column>
               </columns>
               <thresholds>
               </thresholds>
               <perfTabSettings></perfTabSettings>
            </dctable>
         </dataCollection>
      </template>
   </templates>
   <traps>
   </traps>
</configuration>

Is the template wrong, or is there something else?

Thanks in advance,
Nikk

Hi,

When creating DCI (snmp) table I wanted to add thresholds. As i noticed under Conditions there is window with empty dropdown menu! Is this how it should be - I enter some value - or there are missing some things like (functions in standart DCI threshold) 'last polled value' etc..?

And that snmp table error, whenever I make a mistake, I must restart the server, is getting annoying :/

Thanks in advance,
Nikk

Hi,

As our company are mainly using Enterasys devices it would be nice if you could add NetworkDeviceDriver for Enterasys switches.

Thanks in advance,
Nikk