NetXMS Support Forum

Hi Eriks

Ok thanks for your quick reply.

thanks
Dani

Hi

We see frequent critical events like this:


Database query failed (Query: INSERT INTO ap_common (policy_type,version,id) VALUES (?,?,?); Error: 23505 ERROR: duplicate key value violates unique constraint "ap_common_pkey"DETAIL: Key (id)=(1816) already exists.)

where ids are different. I checked all affected ids are really existing in db table.

Install is NetXMS 2.1.2 on linux, db is PostgreSQL

thanks for any help
Dani

and another +1

Many Thanks Victor for the extremly fast help

Thanks
Dani

Hi Victor

edit1:
Ok I stopped the server before. Deleted all files and the directory 'netxms' in /opt/netxms/lib64.
make make install
nxdbmgr upgrade

Now server starts again and I can test.

What's the reason?

Thanks
Dani

Hi

Thanks for the new release. I just tried to update on linux x64 compiled from sources.

configure:
./configure --with-server --with-agent --with-pgsql --enable-unicode --prefix=/opt/netxms --disable-mqtt

make and the I get the following errors:
make[5]: Leaving directory `/usr/src/netxms-2.1.1/src/server/tools/nxdbmgr'
Making all in nxminfo
make[5]: Entering directory `/usr/src/netxms-2.1.1/src/server/tools/nxminfo'
  CXX      nxminfo-nxminfo.o
  CXXLD    nxminfo
../../libnxsrv/.libs/libnxsrv.so: undefined reference to `SNMP_PDU::parse(unsigned char const*, unsigned long, SNMP_SecurityContext*, bool)'
collect2: error: ld returned 1 exit status
make[5]: *** [nxminfo] Error 1
make[5]: Leaving directory `/usr/src/netxms-2.1.1/src/server/tools/nxminfo'
make[4]: *** [all-recursive] Error 1
make[4]: Leaving directory `/usr/src/netxms-2.1.1/src/server/tools'
make[3]: *** [all-recursive] Error 1
make[3]: Leaving directory `/usr/src/netxms-2.1.1/src/server'
make[2]: *** [all-recursive] Error 1
make[2]: Leaving directory `/usr/src/netxms-2.1.1/src'
make[1]: *** [all-recursive] Error 1
make[1]: Leaving directory `/usr/src/netxms-2.1.1'
make: *** [all] Error 2


best regards
Dani

good point. I registered a feature request in Issue tracker here: https://track.radensolutions.com/issue/NX-1275

Hi

V2.1 introduced alarm categories. Please check the new system right 'View all alarm categories' for your user(s)

regards
Dani

I can't help with the 2. question. I would suggest to open a seperate topic.

Hi

V2.1 introduced alarm categories. Please check the new system right 'View all alarm categories' for your user(s)

regards
Dani

Thanks for the new release!
Server update from V2.1-M3 on linux x64 (compiled from sources) was successfull.
Agent updates were successfull too (Windows x32 and x64, linux x64 static agent, linux on Raspi)

'Deploy to managed nodes' from the NetXMS console to Windows nodes always reports back FAILED "Agent's version doesn't match package version after upgrade". A configuration poll shows the new agent is installed anyway. So maybe a check error.

thanks
Dani

In the meantime, I checked all nodes of the affected subnets exist in other containers, then I deleted both subnets.

Now it's ok

worked! Learning never stops 


thanks for your fast reply
Dani

Hi

We set up a few nodes in one subnet /16 nad integrated them in NetXMS. So we got there also one subnet /16.
Now for production they have the same IP addresses as in test but are all in separated different /30 subnets.
Now we get a lot of events in NetXMS 'invalif network mask 30 on interface xy, should be 16.
How we can change this in NetXMS without deleting all these nodes?

best regards
Dani

Hi

I see also agent crashes with V2.1-M3 on Windows Server 2012 R2 if log parser is used for windows eventlogs. I get "EXCEPTION 0xC0000005 (Access violation) at 0x00541387" in the agent debug log. I have sent the crash dump by mail.
I can reproduce the crash with eventcreate.exe.

Best regards
Dani