NetXMS Support Forum

Hello,

I don't know that someone had similar problem, but after I update the NetXMS with the latest version the Server stop at every night.
The error message is same:

NETXMSD CRASH DUMP
Sat Jul 13 00:00:04 2019

EXCEPTION: C0000005 (Access violation) at 000007FEF84E17F3

NetXMS Version: 2.2.16
NetXMS Build Tag: 2.2.16
OS Version: Windows 7 Build 7601 Service Pack 1
Processor architecture: AMD64 (Intel EM64T)

Call stack:
  [libnetxms:000007FEF84E17F3]: public: void __cdecl String::append(wchar_t const * __ptr64) __ptr64
  [nxcore:000007FEF36448F0]: public: virtual class NXSL_Value * __ptr64 __cdecl Subnet::createNXSLObject(void) __ptr64
  [nxcore:000007FEF3645088]: public: virtual class NXSL_Value * __ptr64 __cdecl Subnet::createNXSLObject(void) __ptr64
  [nxcore:000007FEF3614195]: public: __cdecl DashboardRoot::DashboardRoot(void) __ptr64
  [nxcore:000007FEF3580853]: bool __cdecl IsCommand(wchar_t const * __ptr64,wchar_t const * __ptr64,int)
  [libnetxms:000007FEF8527DC2]: enum TcpPingResult __cdecl TcpPing(class InetAddress const & __ptr64,unsigned short,unsigned int)
  [libnetxms:000007FEF850C09F]: unsigned int __cdecl SEHThreadStarter(void * __ptr64)
  [ucrtbase:000007FEF857CD70]: _o__realloc_base
  [kernel32:0000000076DC556D]: BaseThreadInitThunk
  [ntdll:000000007702385D]: RtlUserThreadStart

What can I do with this. At now I made a Schedule script which restart the service at 00:30, but I'm not sure it is the best solution.

Thank you for any help!

Mortymer

I increased the timeout from 5 seconds to 7 seconds and it works.
Thank you!

I modified the parameters but the problem is same
I see ERROR message.
But the strange things that if I set the debug mode on Agent, I don't find any related information about the the Agent want to start this application.

So after I read what I found:
1/ Now I know that I have to register the data collection items under an Agent. I can't use the Meter-node for this.
2/ I setup the Agent config with the external application

ExecTimeout = 5000
FileStore = C:\NetXMS\var
LogFile = c:\NetXMS\Log\agent.log
RequireAuthentication = no
SubAgent = winperf.nsm
SubAgent = portcheck.nsm
SubAgent = ping.nsm
SubAgent = ssh.nsm

ExternalParameterShellExec=EMC_Getbalance(*):C:\NetXMS\scripts\EMCCommunication.exe $1 $2

I register one meter under and Agent (I attached the screesnhot) where I set the parameters for this meter.


But at "Last values" tab I see "<<ERROR>>"
I know that I did something wrong I have no idea what.

Thank you for any help!

Hello,

I have some different meters what I want to monitoring with netXMS. (electricity, gas, water, temperature ...)
I made a simple application to get the current measures from the meters.
With parameters I give the ip address and more others.
How can I configure the NetXMS server and Agent to collect the measures from more than 200 meters.
Not need to check the amounts on every seconds but I have to check every hours.
This meters aren't support SNMP and I can't install any third party application but with this app l can collect the current amounts.
The netxms agent can execute this app but I don't know how can I use one Agent to check all meters.
Thank you for any help.