NetXMS Support Forum

Hi,

Was Firewall on Linux machine  - for some reason although the rule was set for both directions it wasnt working inbound - created two seperate rules inbound and outbound and it started working !!.

Was too hasty - still not working.

Error message when trying to poll

[12.06.2020 17:33:08] **** Poll request sent to server ****
[12.06.2020 17:33:08] Poll request accepted
[12.06.2020 17:33:09] Starting configuration poll for node Hampton-Downs
[12.06.2020 17:33:09] Checking node's capabilities...
[12.06.2020 17:33:09]    Checking NetXMS agent...
[12.06.2020 17:33:14]    Cannot connect to NetXMS agent (Connect failed)
[12.06.2020 17:33:14]    Checking EtherNet/IP...
[12.06.2020 17:33:19]    Cannot get device identity via EtherNet/IP (CONNECT FAILED)
[12.06.2020 17:33:19] Capability check finished
[12.06.2020 17:33:19] Checking interface configuration...
[12.06.2020 17:33:28] Unable to get interface list from node
[12.06.2020 17:33:28] Interface configuration check finished
[12.06.2020 17:33:28] Checking node name
[12.06.2020 17:33:28] Node name is OK
[12.06.2020 17:33:28] Updating general system hardware information
[12.06.2020 17:33:42] Finished configuration poll for node Hampton-Downs
[12.06.2020 17:33:42] Node configuration was not changed after poll
[12.06.2020 17:33:42] **** Poll completed successfully ****

Error message from service status

xagentd.service - NetXMS Agent
   Loaded: loaded (/lib/systemd/system/nxagentd.service; enabled; vendor preset:
   Active: active (running) since Fri 2020-06-12 13:53:37 BST; 3h 39min ago
  Process: 12387 ExecStart=/usr/bin/nxagentd -d (code=exited, status=0/SUCCESS)
Main PID: 12388 (nxagentd)
    Tasks: 18 (limit: 4915)
   CGroup: /system.slice/nxagentd.service
           └─12388 /usr/bin/nxagentd -d

Jun 12 13:53:34 Hampton-Downs systemd[1]: Starting NetXMS Agent...
Jun 12 13:53:34 Hampton-Downs systemd[1]: nxagentd.service: Can't open PID file
Jun 12 13:53:37 Hampton-Downs systemd[1]: Started NetXMS Agent.

You are a genius  - that did it ! - Very many thanks for your help , most appreciated.

Hi,

Unfortunately my newness to Linux has seen me fail at the first hurdle !!,

when running sudo apt-get update it fails with
W: GPG error: http://packages.netxms.org/debian stretch InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 179C0A80CDFADDB1
E: The repository 'http://packages.netxms.org/debian stretch InRelease' is not signed.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure( manpage for repository creation and user configuration details.

I tried reading the manpage as recommended but failed badly..

Not sure what to do next, beginning to think this learning curve is too steep for someone in their late 50's

Resolved the above but now get

The following information may help to resolve the situation:

The following packages have unmet dependencies.
netxms-agent : Depends: netxms-base (= 3.3.350-1) but it is not going to be installed
                Depends: netxms-dbdrv-sqlite3 (= 3.3.350-1) but it is not going to be installed
                Depends: libssl1.0.2 (>= 1.0.2d) but it is not installable
E: Unable to correct problems, you have held broken packages.

Hi,

Is there a detailed set of instructions to install the agent on Linux, specifically Linux Mint 19 (I'm a complete Linux newbie) ?

I downloaded a Linux agent from the website and unarchieved it but all it has is /opt/netxms/bin and /opt/netxms/lib  - there are files in both directories but no sort of installer or instructions on what to do next.

I should add that I have installed net-snmp on the same box and set the rocommunity string but this does not seem to work (probably because I havnt a clue what I'm doing) (Learning when youre old can be a bit painful)

regards

So after a successful install on my laptop I want to move to my desktop however I cannot install as hit a database issue.
I am trying to install over RDP on a Windows 10 Build 1909 machine Core i5 and 8Gb Ram.

I have installed Postgresql 12 and set the password .
Installed NetXMMS and run the configuration wizard , put the Postgresql details in

Database Engine : Postgresql
Driver : pgsql ddr
Database server : localhost
DBA Login : postgres
DBA password : password123
Database name : netxms_db
DB Login : netxms
DB Password : apassword

Service dependancies : postgresql-x64-12

"Error loading database driver"

Am completely lost at this point

Hello,

New user to NetXMS and got myself in a bit of a confused state !, I have several Windows 10 machines (Linux and Windows Servers as well)I wish to monitor and these have been discovered in my initial scan but are state "unknown".

Do I have to install an agent on each machine or can I use WMI (and if so how ? - as I cannot see where you add WMI credentials)

Regards