NetXMS Support Forum

Hi,

After adding a new MIB using nxmibc  -d "c:\Program Files\NetXMS\var\mibs" -z
I moved netxms.mib to the mibs folder and restarted the core service.
I proceeded to add a new trap mapping .1.3.6.1.4.1.5597.50.1 (I could select it with the MIB browser which I guess proves the above steps succeeded)
Finally a went on and added an event template and Event Processing Policy.

When I trigger the SNMP trap I receive the following (error) in the Event Browser:
SNMP_UNMATCHED_TRAP SNMP trap received: .4.11.93.0.99 (parameters: 1.3.6.1.4.1.5597.50.1.99 == ...)
I get the same message even when I map to 1.3.6.1.4.1.5597.50.1.99
So apparently the trap Is perceived as a parameter, what am I doing wrong?

Dan

Hi,

Due to electricity work on the premises I had to shut down a couple of servers for the night.
After rebooting  the servers the Status DCI of these servers (Win 2003 and n2003 R2) became green, however no Agent DCI's readings were returned  

A status poll gave the following error:
[22/11/11] Poll request accepted
[22/11/11] Starting status poll for node WebToPrint1
[22/11/11] Checking NetXMS agent connectivity
[22/11/11] NetXMS agent unreachable
[22/11/11]       Current interface status is NORMAL
[22/11/11]    Starting status poll on interface Lan1
[22/11/11]       Starting ICMP ping
[22/11/11]       Interface is NORMAL for 67 polls (1 poll required for status change)
[22/11/11]       Interface status after poll is NORMAL
[22/11/11]    Finished status poll on interface Lan1
[22/11/11] Node is connected
[22/11/11] Finished status poll for node WebToPrint1
[22/11/11] Node status after poll is NORMAL
[22/11/11] **** Poll completed successfully ****

The event log on the Agent servers did not show any error. Restarting the agent service solved the problem.

• Is this an bug that NetXMS Agents do not start correctly upon server restart?
  
• Is it expected behavior for the NetXMS server not to report any problem if an Agent stops reporting while the Status is green, or is a separate Agent test needed?
  

Regards,

Dan

Hi,

Is there a way to produce a repport with all IP's discoverd by NetXMS?

Regards,

Dan

Hi,

It's easy to collect time on servers individually, but where do I compare the times of the different servers to create an event should they be unequal (within a margin of course)?

Thanks,

Dan

Hi,

For the following counter:
PDH.CounterValue('\Microsoft Dynamics AX Object Server(01)\ACTIVE SESSIONS')
I recieve an error: H_PdhCounterValue: PDH Error C0000BB8 in call to PdhAddCounter (The specified object was not found on the computer.)

The WinPerf agent is present (checked this with Tools/Info/Agent/Agent List

To double-check I tried another counter:
PDH.CounterValue('\Processor(_Total)\% Processor Time')
and it works.

However the above Dynamics counter does exist, I can set it through performance monitor. I check it using a dot net program that shows the following counters:
Microsoft Dynamics AX Object Server [MultiInstance]
    01
        TOTAL SESSIONS
        ACTIVE SESSIONS
        NUMBER OF CLIENT REQUESTS
        NUMBER OF CLIENT REQUESTS PER SECOND
        NUMBER OF SERVER REQUESTS
        NUMBER OF BYTES SENT BY SERVER
        NUMBER OF BYTES RECEIVED BY SERVER

What can I try next?

Regards,

Dan

Hi,

I have set both DCI, the Average CPU remains over a long period arround 40% while the Average 15 min. is stays arround 1%.
How should I interpret these numbers?

Regards,

Dan

Hello,

I have the NetXMS client installed on my laptop, using it at work and at home.
When traveling I put my laptop to sleep at one location and turn it on again at the other location. My IP address changes as I use DHCP.
When I do so while NetXMS is running I receive multiple errors nicely grouped in a Window. Most of them are socket related errors which one would expect.
However, after acknowledging the errors the same window reappears every few seconds. The only action I can take to stop this is relaunching NetXMS.
It would be nice if the client could be more resilient to such networks outages.

Dan

Following the "netxms_solution_guid" (is there a more recent document?) I'm trying to configure our PowerWare UPS with NetXMS.

I've added the SubAgent = ups.nsm
and configuration line
# UPS subagent configuration section
*UPS
Device = 0"COM1:":BCMXCP

however I receive the following error: Unable to add UPS device from configuration file. Original configuration record: 0"COM1:":BCMXCP

Guessing that the documentation has a typo I then tried:
# UPS subagent configuration section
*UPS
Device = 0:"COM1:":BCMXCP

I now get the error: UPS: Cannot establish communication with device #0 "BCMXCP-COM1:"

LanSafe is working fine (i disabled the LanSafe service before trying the above) so I don't think it has to do with the UPS.

Is my syntax correct? Something else wrong?

Dan

I can't find any native way of reading a registry key value.
Doing so with the "reg" shell is awkward as it returns more information than just the value.
This can be done with WMI, but a native way will be so much nicer.

Dan

Hi,

I have the following  parser (NetXMS 1.1.4):

<parser trace="7">
  <file>*Application</file>
  <rules>
    <rule>
      <level>31</level>
      <id>100</id>
      <match>(.*)</match>
      <event params="1">100010</event>
    </rule>
  </rules>
</parser>

I've turned tracing on (after I found https://www.netxms.org/forum/configuration/configuration-for-monitor-windows-syslog/
) however I get no triggering at all. Anything wrong with my file? Is there anything else I can do to find out whats going on?

Thanks,

Dan

Hi,

After upgrading to 1.1.4 I've noticed some DCI on the NetXMS server did not get triggered anymore.
A debug session showed rejection of connection.
the Servers parameter in nxagentd.conf was set to 127.0.0.1.
I changed this to the machine IP, and things are now working again.

I'm not sure if this is 1.1.4 related, but maybe this can help someone with the same issue.

Dan

Hi,

Sinds installing 1.1.4 server I do not receive any more e-mails notificaitons.
In NetXMS Event Browser I find errors like:
Unable to send e-mail to <?e>: SMTP conversation failure
(Somtime the <... is followed by the message without and tailing >)
On the mail server I get error 501 (=wrong parameters)

Is this a bug?

Dan

Hello,

I've added two packages to the Package Manager: the 386 and 64 variants.
Can I deploy the packages without explicitly choosing the 32 of 64 servers versions?

Dan

Hello,

When trying to upgrade using MS SQL Express 2008 R2 I receive an error with the native SQL driver being newer than the to be installed.
Since I'm using ODBC (as the native driver did not work inn 1.1.3)  this error is strange.
I then uninstalled NetXMS 1.1.3. Installed a clean 1.1.4 and followed the wizard to reconfigure all settings. I selected the same ODBC config.
Installation wend without any error.
Since the core service was not started I continued with the database upgrade, however I get receive the following error:


C:\Program Files\NetXMS\bin>nxdbmgr upgrade
NetXMS Database Manager Version 1.1.4

Upgrading database...
Upgrading from version 236 to 237
SQL query failed ([Microsoft][SQL Server Native Client 10.0][SQL Server]The obje
ct 'DF__business___paren__4B0D20AB' is dependent on column 'parent_id'.):
ALTER TABLE business_services DROP COLUMN parent_id
Rolling back last stage due to upgrade errors...
Database upgrade failed

I guess there's a foreigner key problem.

What should I do?

Thanks,

Dan

Documentation states that the SYS_THRESHOLD_REARMED event has 4 parameters which is less than those available for a triggering event.
It would be better if all parameters would be available for the SYS_THRESHOLD_REARMED event as well as these give valuable information.
As an example when monitoring free disk space, when the capacity goes above the threshold it's nice to know what the threshold was and was is the current value. Unless of course this can be achieved in some other way?