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Hello all,

I have a problem with agent, the problem start when agent try to bind to tunnel and start dumping errors:

Code: [Select]

2018.08.15 16:00:47.533 *D* [CS-0(64)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:47.535 *D* [CS-7(66)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:47.535 *D* [CS-5(63)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:48.013 *D* [CS-6(65)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:48.540 *D* [CS-8(67)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:50.306 *D* [CS-9(68)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:52.394 *D* [CS-0(69)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:54.649 *D* [CS-0(70)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:55.940 *D* [CS-1(71)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:00:59.957 *D* [CS-1(72)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:01:02.067 *D* [CS-0(73)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:01:04.125 *D* [CS-0(74)] Server capabilities: IPv6: yes; bulk reconciliation: yes; compression: yes
2018.08.15 16:06:07.392 *W* Tunnel with 7*.*.*.* closed
2018.08.15 16:06:21.551 *D* [tunnel             ] 7*.*.*.*: Resetting tunnel


Can someone have idea what going on?

Thanks i will try. Have a nice day 

The strange thing is, when I do a query with mysql CLI from database, for examle: SELECT idata_timestamp,idata_value FROM netxms.idata_114 WHERE item_id = 109; I can see the correct values with timestamp. Do not know how to translate idata_timestamp to real date and time yet, but idata_value is correct.

It looks like, the data stored correcly in the database, just the NetXms client (PC and Mobile) cannot display it.

Thanks.

Спасибо!

Добавьте ?lang=en к URL.

Как изменить язык WEB версии клиента, по умолчанию интерфейс на RU ?

спасибо)

Try to run configuration poll manually (right click on node, Poll, then Configuration). Check what agent will report.

Best regards,
Victor

Hi,

Do you have any service checks below node link? They are needed to do actual service status calculation. If you have at least one, check it's status. If it's unknown most likely you have an error in check script.

Best regards,
Victor

Hi Victor,

How service checks do the calculation if Nodelink doesnt link to my main node in infrastructure ?, i think the first step before creating service checks is how we connect the nodelink to main link. if not how do it get the value ? can u show me the correct script, because i just follow what the manual guide say about create bussines services.

best regards,
Kevin

Hi Victor,

thank you for you answer.

I did what you suggested and got a lot of messages on the screen, none of errors except the first: "Error reading additional configuration files from '/etc/nxagentd.conf.d'" ... actually that file does not exist. Is it really missing or is not needed?

Anyway, the bunch of lines terminates with a nice "Agent running. Press Ctrl+C to shutdown."

Now the agent is visible as a running process (ps -A, pstree) but the object detail in the Management Console continues to show it as "isAgent=No" and no monitoring action (eg. adding a data collector based on agent) is possible.

Have you any further suggestion?

Best Regards,

Marco