NetXMS Support Forum

When running the auto discovery with the correct zone inserted, the scanned range still picks ups with range and puts it in the default Zone UIN (0 - default). is this a bug? or am I Missing a config somewhere?

https://imgur.com/a/QHiZDNB

We suspect it might be a switch configuration problem, yet it functions normally occasionally. We'll keep an eye on it. Thanks for your help.

Make sure you have --enable-auto-tool-choice set as well. If won't help, try --tool-call-parser=pythonic

I just checked on my system, and topology map definitely takes Topology.DefaultDiscoveryRadius into consideration. Are you sure your map has more than 5 hops from seed node? It is hard to understand from screenshot, too many objects. You can try to set zoom level to 50% or 25% and then do refresh - map will be re-layout to fit screen but at new zoom level.
You can also try to set discovery radius to lower value, like 1 or 2 to check that it is working.

Thank you very much. The nDepth attribute was not found in the logs. Could you please help check the log files. Thanks a lot!

Quote from: Filipp Sudanov on May 18, 2026, 05:10:16 PMПосле такого завершения с ошибкой посмотрите в /var/log/netxmsd - если там видно что сервер рестартовал, то он вероятно крешится. Тогда нужно посмотреть, создался ли core файл (crash dump). Если ubuntu, то они обычно создаются в /var/crash

в /var/log/netxmsd новых записей нет, при этом дамп в /var/crash появляется. Что с ним сделать ?

I have the same problem. 6.1.2
Stopping a job doesn't work.

I follow the instructions—I stop the last job in the chain, and the status is canceled. After 10 minutes, everything restarts.
example in picture.

How can I stop the work in an emergency / force ? Maybe there's a key in the settings to prevent restarting the job if it fails, for example?

so, I think the best way is to add a custom parameter to the server configuration - LimitFailCounterPackageDeploy, with default value not zero, 100 to example

okay this still doesnt seem to work.

My discovery settings are 1 thing and what my network is auto discovering is another thing. and the zones still dont get populated. see screenshots.

imgur cz I cant upload attachments in a reply on a thread?

https://imgur.com/a/597dnou

Hello,

I seem to have issues to get topology info out of our Fortiswitches, one thing i noticed compared to our cisco is the Interface showing [ 0] in the FDB tab of the switches.
Not sure where to start really, including maybe relevant topology info from the log file

thank you

2026.05.21 16:40:51.115 *D* [topology.fdb       ] NetworkDeviceDriver::getForwardingDatabase(SW03 [36061]): 0 entries read from dot1qTpFdbTable

2026.05.21 16:40:51.318 *D* [topology.fdb       ] NetworkDeviceDriver::getForwardingDatabase(SW03 [36061]): 190 entries read from dot1dTpFdbTable

2026.05.21 16:40:51.318 *D* [poll.topology      ] Switch forwarding database retrieved for node SW03 [36061]

2026.05.21 16:40:51.318 *D* [topology.link      ] BuildLinkLayerNeighborList(SW03 [36061]): building link level topology

2026.05.21 16:40:51.318 *D* [topology.driver    ] Collecting topology information from driver GENERIC for node SW03 [36061]

2026.05.21 16:40:51.318 *D* [topology.driver    ] Driver for node SW03 [36061] cannot provide link layer topology information

2026.05.21 16:40:51.318 *D* [topology.lldp      ] Collecting LLDP topology information for node SW03 [36061]

2026.05.21 16:40:51.365 *D* [topology.lldp      ] 144 entries in LLDP-MIB connection database for node SW03 [36061]

2026.05.21 16:40:51.365 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW11 [35567]

2026.05.21 16:40:51.365 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=39

2026.05.21 16:40:51.365 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=39 doRemoteLookup=false

2026.05.21 16:40:51.365 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 39 not found in local LLDP port info cache

2026.05.21 16:40:51.365 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=39

2026.05.21 16:40:51.365 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW11 [35567]

2026.05.21 16:40:51.412 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.412 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=35567 (node) ifRemote=27 ifLocal=0

2026.05.21 16:40:51.412 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW12 [35601]

2026.05.21 16:40:51.412 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=40

2026.05.21 16:40:51.412 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=40 doRemoteLookup=false

2026.05.21 16:40:51.412 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 40 not found in local LLDP port info cache

2026.05.21 16:40:51.412 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=40

2026.05.21 16:40:51.412 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW12 [35601]

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.475 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=35601 (node) ifRemote=51 ifLocal=0

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindRemoteNode(SW03 [36061]): remoteIdSubType=macAddress(4) remoteId=4@7818EC6DA88D: FindNodeByLLDPId failed, fallback to interface MAC address ("78:18:EC:6D:A8:8D")

2026.05.21 16:40:51.475 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode FW05[31449]

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=42

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=42 doRemoteLookup=false

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 42 not found in local LLDP port info cache

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=42

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid and remote interface is not known

2026.05.21 16:40:51.475 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=31449 (node) ifRemote=21 ifLocal=0

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindRemoteNode(SW03 [36061]): remoteIdSubType=macAddress(4) remoteId=4@7818EC6DD00B: FindNodeByLLDPId failed, fallback to interface MAC address ("78:18:EC:6D:D0:0B")

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindRemoteNode(SW03 [36061]): remoteIdSubType=macAddress(4) remoteId=4@7818EC6DD00B: FindNodeByLLDPId and FindNodeByMAC failed, fallback to sysName (FW06")

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindRemoteNode(SW03 [36061]): remoteIdSubType=macAddress(4) remoteId=4: FindAccessPointByMAC failed, fallback to sysName ("FW06")

2026.05.21 16:40:51.475 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remote node not found

2026.05.21 16:40:51.475 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW05 [36103]

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=44

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=44 doRemoteLookup=false

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 44 not found in local LLDP port info cache

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=44

2026.05.21 16:40:51.475 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW05 [36103]

2026.05.21 16:40:51.537 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.537 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=36103 (node) ifRemote=25 ifLocal=0

2026.05.21 16:40:51.537 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW07 [35448]

2026.05.21 16:40:51.537 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=45

2026.05.21 16:40:51.537 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=45 doRemoteLookup=false

2026.05.21 16:40:51.537 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 45 not found in local LLDP port info cache

2026.05.21 16:40:51.537 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=45

2026.05.21 16:40:51.537 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW07 [35448]

2026.05.21 16:40:51.584 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.584 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=35448 (node) ifRemote=52 ifLocal=0

2026.05.21 16:40:51.584 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW09 [36232]

2026.05.21 16:40:51.584 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=46

2026.05.21 16:40:51.584 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=46 doRemoteLookup=false

2026.05.21 16:40:51.584 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 46 not found in local LLDP port info cache

2026.05.21 16:40:51.584 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=46

2026.05.21 16:40:51.584 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW09 [36232]

2026.05.21 16:40:51.615 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.615 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=36232 (node) ifRemote=52 ifLocal=0

2026.05.21 16:40:51.615 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW13 [35954]

2026.05.21 16:40:51.615 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=47

2026.05.21 16:40:51.615 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=47 doRemoteLookup=false

2026.05.21 16:40:51.615 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 47 not found in local LLDP port info cache

2026.05.21 16:40:51.615 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=47

2026.05.21 16:40:51.615 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW13 [35954]

2026.05.21 16:40:51.678 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.678 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=35954 (node) ifRemote=52 ifLocal=0

2026.05.21 16:40:51.678 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW15 [35836]

2026.05.21 16:40:51.678 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=48

2026.05.21 16:40:51.678 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=48 doRemoteLookup=false

2026.05.21 16:40:51.678 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 48 not found in local LLDP port info cache

2026.05.21 16:40:51.678 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=48

2026.05.21 16:40:51.678 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW15 [35836]

2026.05.21 16:40:51.819 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.819 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=35836 (node) ifRemote=52 ifLocal=0

2026.05.21 16:40:51.819 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW18 [35718]

2026.05.21 16:40:51.819 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=49

2026.05.21 16:40:51.819 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=49 doRemoteLookup=false

2026.05.21 16:40:51.819 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 49 not found in local LLDP port info cache

2026.05.21 16:40:51.819 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=49

2026.05.21 16:40:51.819 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW18 [35718]

2026.05.21 16:40:51.883 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.883 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=35718 (node) ifRemote=52 ifLocal=0

2026.05.21 16:40:51.883 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW04 [36019]

2026.05.21 16:40:51.883 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=50

2026.05.21 16:40:51.883 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=50 doRemoteLookup=false

2026.05.21 16:40:51.883 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 50 not found in local LLDP port info cache

2026.05.21 16:40:51.883 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=50

2026.05.21 16:40:51.883 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW04 [36019]

2026.05.21 16:40:51.930 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.930 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=36019 (node) ifRemote=21 ifLocal=0

2026.05.21 16:40:51.930 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): remoteNode=SW04 [36019]

2026.05.21 16:40:51.930 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is available, value=50

2026.05.21 16:40:51.930 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): localPort=50 doRemoteLookup=false

2026.05.21 16:40:51.930 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): port number 50 not found in local LLDP port info cache

2026.05.21 16:40:51.930 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): cannot find interface with dot1dBasePort=50

2026.05.21 16:40:51.930 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): lldpRemLocalPortNum is invalid, attempt to find matching information on remote node SW04 [36019]

2026.05.21 16:40:51.961 *D* [topology.lldp      ] FindLocalInterfaceIndex(SW03 [36061], LLDP-MIB): ifLocal=0 after lookup on remote node

2026.05.21 16:40:51.961 *D* [topology.lldp      ] ProcessLLDPConnectionEntry(SW03 [36061], LLDP-MIB): added connection: objectId=36019 (node) ifRemote=22 ifLocal=0

2026.05.21 16:40:51.961 *D* [topology.lldp      ] Finished collecting LLDP topology information for node SW03 [36061]

2026.05.21 16:40:51.961 *D* [poll.topology      ] Node::addHostConnections(SW03 [36061]): FDB retrieved

2026.05.21 16:40:51.961 *D* [topology.link      ] BuildLinkLayerNeighborList(SW03 [36061]): 0 connections found

2026.05.21 16:40:51.961 *D* [poll.topology      ] Link layer topology retrieved for node SW03 [36061] (0 connections found)

2026.05.21 16:40:51.961 *D* [poll.topology      ] Link layer topology processed for node SW03 [36061]

2026.05.21 16:40:51.961 *D* [poll.topology      ] Finished topology poll of node SW03 [36061]

2026.05.21 16:40:57.754 *D* [obj.sync           ] Object SW03 [36061] modified with flags 00100000

Hi Alex,

this would disable all package changes - including the system alerts that we need to monitor. We are waiting for the development team and hope for a solution. Thank you for reopen the case!