NetXMS Support Forum

Installed 1.1.5 on a win7 box with sql 2008 r2.  The only box I am trying to monitor is the one running Netxms Core.  I try to edit the agent config and get "The chosen operation is not enabled."  I try to make a DCI with Origin being NetXMS Agent and then I hit the Select button under Parameter and nothing populates under available parameters.  Doing a configuration poll does not return the agent version but yet yields no errors.  What do I need to configure to see the parameters under the agent?

Hi!

Looks like agent is not running or it's configuration file is incorrect. Please check that nxagentd.conf has MasterServers record containing both 127.0.0.1 and server's interface address. You can also post your nxagentd.conf here for verification.

Best regards,
Victor

I had only one address in my config file.  Adding the second worked like a charm, thanks!

Hi,

Did install NetXMS 1.1.5 on CentOS 6.0. And have experienced some issues with getting nxagentd recognized/detected on server.
In agent log file, following errors were reported:

[27-Oct-2011 14:24:53] Log file opened
[27-Oct-2011 14:24:53] Additional configs was loaded from /etc/nxagentd.conf.d
[27-Oct-2011 14:24:53] Debug level set to 9
[27-Oct-2011 14:24:53] Failed to load agent's registry from file /var/opt/netxms/agent/registry.dat
[27-Oct-2011 14:24:53] Failed to save agent's registry to file /var/opt/netxms/agent/registry.dat: No such file or directory
[27-Oct-2011 14:24:53] Subagent API initialized
[27-Oct-2011 14:24:54] Linux: using /sys/block to distinguish devices from partitions
[27-Oct-2011 14:24:54] Unable to parse /proc/drbd, DRBD data collector will not start
...
...

Though the agent was started it was not recognized.
I did create /var/opt/netxms/agent directory and the first two errors disappeared after having restarted the agent.
The last one - DRBD related - remains.

Anything you can help here?
Performance are not collected in console (performance tab).

Br,

Jdamien

Hi!

Last error is ok if you do not have DRBD installed. It cannot affect agent's communications. When you do configuration poll for node in NetXMS, did you get anything in agent's log? You should see at least lines like this:

[01-Nov-2011 09:48:34] Incoming connection from 127.0.0.1

If you don't, that means that server cannot even establish TCP session with the agent, and problem is on the network layer - firewall, routing, etc.

Best regards,
Victor