NetXMS Support Forum

English Support => General Support => Topic started by: gmonk63 on November 03, 2023, 06:26:21 PM

Title: Add New Devices Driver
Post by: gmonk63 on November 03, 2023, 06:26:21 PM
What is generally needed to get new devices considered to be added as  driver ? 


Title: Re: Add New Devices Driver
Post by: Alex Kirhenshtein on November 03, 2023, 07:20:04 PM
Usually, a custom driver is required when a device reports information in non-standard ways, or when we can't obtain certain information without the driver (e.g., physical port layout).

Which device are you experiencing issues with, and what kind of issue are you facing?

In our development process, we typically prioritize popular devices that could benefit the community, or devices requested by customers with a commercial support agreement. All other requests are placed in a backlog and are usually implemented at some point, although it might take a while.
Title: Re: Add New Devices Driver
Post by: gmonk63 on November 04, 2023, 12:49:58 AM
we use a couple of different switches everthing works fine for these switches but it would be nice to have the port layout showing the ports status

https://www.siemens.com/global/en/products/automation/industrial-communication/ruggedcom.html

https://www.etherwan.com/us/products/ex78900x-series
Title: Re: Add New Devices Driver
Post by: Filipp Sudanov on November 10, 2023, 12:30:17 PM
Yes, it would be valuable for NetXMS to have support for these devices. Could you possibly provide remote access to these devices for some time - this would be the most efficient way to develop drivers?
Title: Re: Add New Devices Driver
Post by: gmonk63 on November 10, 2023, 06:48:55 PM
Great I will work on stetting up a remote environment for you to access.


Thank you