NetXMS Support Forum

English Support => General Support => Topic started by: lindeamon on November 10, 2011, 09:59:59 AM

Title: alarm actions
Post by: lindeamon on November 10, 2011, 09:59:59 AM
hi,

what is the difference between terminating an alarm and acknowledging it ?

10x,
Lindeamon
Title: Re: alarm actions
Post by: Victor Kirhenshtein on November 10, 2011, 04:14:39 PM
Hi!

Acknowledged alarm will remain in list of active alarms, but in "acknowledged" state. Terminated alarm will be removed from active alarm list. Main idea behind this is to provide mechanism for operators to inform each other that problem do exist, but somebody already aware of it and working on it.

Best regards,
Victor
Title: Re: alarm actions
Post by: lindeamon on November 10, 2011, 04:34:18 PM
hi victor,

thanks for clarifying.
when i do the acknowledge i do not see any reference to who did the acknowledge and in case of number of users there should be that info so that "somebody" will have a name,what do you think ?
is it a feature request ?

Best Regards,
Lindeamon