NetXMS Support Forum

English Support => General Support => Topic started by: xenth on May 07, 2008, 12:33:10 PM

Title: Black Graph
Post by: xenth on May 07, 2008, 12:33:10 PM
Hi,

When I try to print graphs directly from netxms (file->print or context menu in graph->print) I tend to get entirely black graphs.
Here is an example, I printed this graph to a pdf printer and made a screenshot of this.

I can't seem to determine where this is coming from, sometimes it prints perfectly, sometimes I get this.

(http://img177.imageshack.us/img177/638/asdis3.th.jpg) (http://img177.imageshack.us/my.php?image=asdis3.jpg)

Thanks in advance.
Title: Re: Black Graph
Post by: xenth on May 07, 2008, 02:00:28 PM
Also the console seems to keep crashing when working with graphs, copying it to the clipboard.
I'll send all the dump information to [email protected]

Title: Re: Black Graph
Post by: xenth on May 21, 2008, 11:30:33 AM
Bump
Title: Re: Black Graph
Post by: Victor Kirhenshtein on May 21, 2008, 01:00:42 PM
Unfortunately I cannot reproduce this problem myself. Is it only for PDF printer or for physical printer too? About crash when copying to clipboard - is final 0.2.21 console affected as well?

Best regards,
Victor
Title: Re: Black Graph
Post by: xenth on May 22, 2008, 11:02:32 AM
Crashes when copying to the clipboard appears to have been fixed  :)
The window title problem still exists unfortunately (https://www.netxms.org/forum/index.php/topic,330.0.html)

The problem occurs with both physical and pdf printers.

I just tested with one predefined graph , 3 different drivers and 2 different printers and 2 nodes.

Node1:
PCL PCL6 and PS drivers work perfectly on printer 1
Printer 2 also prints perfectly , running 0.2.21

Node2:
PCL PCL6 and PS drivers print an entirely black graph on printer 1
printer 2 gives the exact same output, running 0.2.21
Also did a reinstall of the console on node2

It does appear to be a NetXMS problem  :(

I don't know what's causing this, I've tried pretty much all I can try.