NetXMS Support Forum

English Support => General Support => Topic started by: Darren Leggett on February 10, 2026, 01:40:10 PM

Title: Can't see AI Assistant view in 6.0.1
Post by: Darren Leggett on February 10, 2026, 01:40:10 PM
I've done a clean install of 6.0.1 for testing purposes.  I am not seeing the AI Assistant view in either the client or webUI.  I can't find any documentation on how to configure the AI assistant.  Can anyone point me in the right direction for further information?
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Alex Kirhenshtein on February 10, 2026, 01:41:25 PM
we just pushed documentation update: https://netxms.org/documentation/adminguide/ai.html
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Darren Leggett on February 10, 2026, 05:24:52 PM
Thanks for the quick response with documentation.  I've configured a provider now (OpenAI) but I'm still not getting AI Assistant view. 
I've enabled the debug logging but the only message I'm getting in netxmsd.log to do with AI is

2026.02.10 15:01:00.645 *W* [ai.assistant       ] AI assistant disabled (no functions or skills registered)

Any ideas what I need to do next would be a great help.
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Alex Kirhenshtein on February 10, 2026, 05:31:29 PM
check server log, on level 2 or higher there should be messages like this:

   nxlog_debug_tag(DEBUG_TAG, 2, L"%d global functions registered", static_cast<int>(s_globalFunctions.size()));
   nxlog_debug_tag(DEBUG_TAG, 2, L"%d skills registered", static_cast<int>(GetRegisteredSkillCount()));


are they non-zero?
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Alex Kirhenshtein on February 10, 2026, 05:35:55 PM
also set debug tag ai.skills to 6 or higher and look for skill loading messages
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Victor Kirhenshtein on February 10, 2026, 08:30:44 PM
Show your netxmsd.conf please.
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: justrest on February 11, 2026, 09:17:00 AM
We are experiencing the same issue. Please provide guidance. Thank you very much.

## Logging
# Log file name
LogHistorySize=7
LogRotationMode=1
LogFile=/var/log/netxmsd

# Increase logging verbosity, 0 (only errors) to 9 (verbose debug)
#DebugLevel=3

## Option #2 - PostgreSQL (recommended):
DBDriver=pgsql.ddr
DBServer=127.0.0.1
DBName=netxms_db
DBLogin=netxms
DBPassword=xm123456


[AI/Provider/openai]
Type = openai
URL = http://10.61.7.101:8008/v1/chat/completions
Model = qwen3-30b-a3b-instruct-2507
Token = axxxxxxxxxxxxx
Slots = default
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Alex Kirhenshtein on February 11, 2026, 09:51:22 AM
make sure that you have

Module=aitools

in the core section of the netxmsd.conf
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: justrest on February 12, 2026, 03:25:09 AM
Thank you very much for your help. I would like to ask if NetXMS supports the Tongyi Qianwen model that complies with the OpenAI specification. The Qwen3-30B model received the chat content sent via AITools, but it finally prompted: Error: Cannot get response from AI assistant.

The content in the netxmsd log is as follows:
2026.02.11 17:26:37.135 *D* [ai.assistant       ] Using provider "qwen3" for slot "interactive"
2026.02.11 17:26:37.135 *D* [llm.chat           ] Added message to chat: role="user", content="server uptime"
2026.02.11 17:26:37.136 *D* [client.session.0   ] Sending compressed message CMD_OBJECT_UPDATE (1920 bytes)
2026.02.11 17:26:37.137 *D* [ai.provider        ] Sending request to http://10.61.7.101:8008/v1/chat/completions: {"model": "qwen3-30b-a3b-instruct-2507", "stream": false, "messages": [{"role": "system", "content": "You are
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Filipp Sudanov on February 17, 2026, 12:27:26 PM
Should be supported. Pls try adding this to main section of server config:

DebugTags=ai.provider:8,ai.prov.openai:8,llm.chat:8,ai.assistant:8

and share server log file
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: Victor Kirhenshtein on February 24, 2026, 09:11:28 PM
I've found the issue. When no tool calls needed, your model returns tool_calls as empty array, but server code only checks for missing or null tool_calls. Just fixed that, upcoming patch release should work as expected.
Title: Re: Can't see AI Assistant view in 6.0.1
Post by: justrest on February 25, 2026, 02:19:42 AM
Wow, that's awesome, thank you so much!