NetXMS Support Forum

English Support => General Support => Topic started by: zetomatoz on June 21, 2013, 01:17:18 PM

Title: Cannot launch NetXMS Agent on AIX. Load library error
Post by: zetomatoz on June 21, 2013, 01:17:18 PM
Hello,

After looking on the forum, I am still struggling to launch my NetXMS agent on an AIX 6.1.8 platform.
My goal is to parse some log files via the Logwatch subagent.
I got my NetXMS complete system running under Windows 2008 Server. Really smoothly. Good job! 
Now, I would appreciate your help to extend NetXMS on AIX systems.

I installed the NetXMS agent on AIX from the precompiled binaries include in the package: nxagent-1.2.7-aix5.3-ppc64.tar.gz
I had to use this precomiled binaries because I cannot use any C/C++ compiler on the current system.

I extracted the content of this package under my specific directory: /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/

Then I tried to launch the nxagentd executable and got the following:

$ /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/bin/nxagentd
exec(): 0509-036 Cannot load program /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/bin/nxagentd because of the following errors:
        0509-150   Dependent module libnxdb.a(libnxdb.so.1) could not be loaded.
        0509-022 Cannot load module libnxdb.a(libnxdb.so.1).
        0509-026 System error: A file or directory in the path name does not exist.


Either with or without any configuration file parameter ( -c ) defined, I obtain the same error.
I can see the module libnxdb.a under my specific directory: /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib/

Any ideas? How could I solve this problem?

THANKS!!!
Title: Re: Cannot launch NetXMS Agent on AIX. Load library error
Post by: Victor Kirhenshtein on June 21, 2013, 08:53:39 PM
Hi!

Agent is built with prefix /opt/netxms, so path to internal libraries embedded in binary is /opt/netxms/lib. Try to set environment variable LIBPATH before running agent as following:

$ LIBPATH=/apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib:$LIBPATH
$ export LIBPATH
$ /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/bin/nxagentd

or just run agent as following:

$ LIBPATH=/apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/bin/nxagentd

Because of different path, you may also need to load platform subagent manually. Add the following lines to nxagentd.conf:

EnableSubAgentAutoload = no
SubAgent = /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib/netxms/aix.nsm


Best regards,
Victor
Title: Re: Cannot launch NetXMS Agent on AIX. Load library error
Post by: zetomatoz on June 24, 2013, 06:46:16 AM
Hello Victor,

Thanks a lot for your quick reply. It solved the problem.

Right now, however, I have the following error:

$ LIBPATH=/apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/bin/nxagentd -D9
exec(): 0509-036 Cannot load program /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/bin/nxagentd because of the following errors:
        0509-022 Cannot load module /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib/libnetxms.a(libnetxms.so.1).
        0509-150   Dependent module libcrypto.a( libcrypto64.so.0.9.8 ) could not be loaded.
        0509-022 Cannot load module libcrypto.a( libcrypto64.so.0.9.8 ).
        0509-026 System error: A file or directory in the path name does not exist.
        0509-022 Cannot load module nxagentd.
        0509-150   Dependent module /apps/TRUE/netxms/nxagent-1.2.7-aix5.3-ppc64/opt/netxms/lib/libnetxms.a(libnetxms.so.1) could not be loaded.
        0509-022 Cannot load module .


It looks like the libcrypto64.so.0.9.8 is missing from the package nxagent-1.2.7-aix5.3-ppc64. I cannot see it under my ...../opt/netxms/lib directory.

Could you send this libcrypto64.so.0.9.8 shared object to me? Or any other ideas?

Thanks.

Regards,
Thomas
Title: Re: Cannot launch NetXMS Agent on AIX. Load library error
Post by: zetomatoz on June 26, 2013, 10:13:39 AM
Hello,

Any information on this libcrypto api? Thanks.

Regards,
Thomas
Title: Re: Cannot launch NetXMS Agent on AIX. Load library error
Post by: Victor Kirhenshtein on June 26, 2013, 04:11:02 PM
Hi!

On my system, it looks like system library, located in /usr/lib:


tower:/# ldd /opt/netxms/bin/nxagentd
/opt/netxms/bin/nxagentd needs:
         /opt/netxms/lib/libnxdb.a(libnxdb.so.1)
         /opt/netxms/lib/libnetxms.a(libnetxms.so.1)
         /usr/lib/libxnet.a(shr_64.o)
         /usr/lib/libpthread.a(shr_xpg5_64.o)
         /usr/vacpp/lib/libC.a(shr_64.o)
         /usr/vacpp/lib/libC.a(ansi_64.o)
         /usr/lib/libc.a(shr_64.o)
         /opt/netxms/lib/libnxexpat.a(libnxexpat.so.1)
         /opt/netxms/lib/libnxtre.a(libnxtre.so.5)
         /usr/lib/libdl.a(shr_64.o)
         /usr/lib/libcrypto.a(libcrypto64.so.0.9.8)
         /usr/lib/libiconv.a(shr4_64.o)
         /usr/lib/libc.a(pse_64.o)
         /unix
         /usr/vacpp/lib/libC.a(shrcore_64.o)
         /usr/vacpp/lib/libC.a(ansicore_64.o)
         /usr/lib/libcrypt.a(shr_64.o)
         /usr/lib/libpthreads.a(shr_xpg5_64.o)


But it's AIX 5.3. Most likely your system has newer libcrypto.

Here is link to download /usr/lib/libcrypto.a from my system: https://www.dropbox.com/s/gxqodx91t0099oz/libcrypto.a (https://www.dropbox.com/s/gxqodx91t0099oz/libcrypto.a).

Best regards,
Victor
Title: Re: Cannot launch NetXMS Agent on AIX. Load library error
Post by: zetomatoz on June 27, 2013, 01:30:42 PM
Hi Victor,

GREAT!!!  ;D Problem solved! Thanks for the lib and your help.

Indeed some updates have been done between our two different AIX platforms.
I have only a libcrypt.a (no libcrypto.a) under the default directory /usr/lib/
I guess it will be something to track during an update.

So I copied your given libcrypto.a into my specific directory.
Everything looks to run properly on AIX 6.1.8 now.

Good job again!

Regards,
Thomas

Title: Re: Cannot launch NetXMS Agent on AIX. Load library error
Post by: Victor Kirhenshtein on June 27, 2013, 02:50:53 PM
Hi!

I found out that libcrypto is shipped with AIX, in openssl.base fileset, but probably it is not installed by default. This is how it looks on my machine:


tower:/# lslpp -w /usr/lib/libcrypto.a
  File                                        Fileset               Type
  ----------------------------------------------------------------------------
  /usr/lib/libcrypto.a                        openssl.base          File
tower:/# lslpp -L openssl.base
  Fileset                      Level  State  Type  Description (Uninstaller)
  ----------------------------------------------------------------------------
  openssl.base            0.9.8.1800    C     F    Open Secure Socket Layer


I found this on IBM web site:

The OpenSSL package is available as installp in the AIX Version 6.1 Expansion Pack. The package name is Openssl-0.9.8.8, and it can be installed using SMIT. (http://pic.dhe.ibm.com/infocenter/aix/v6r1/index.jsp?topic=%2Fcom.ibm.aix.ntl%2FRELNOTES%2FSC23663002.htm (http://pic.dhe.ibm.com/infocenter/aix/v6r1/index.jsp?topic=%2Fcom.ibm.aix.ntl%2FRELNOTES%2FSC23663002.htm)).

Best regards,
Victor