Print Page - Cannot synchronize alarm list: Widget is disposed

Title: Cannot synchronize alarm list: Widget is disposed
Post by: pdelvaglio on April 11, 2018, 06:27:00 PM

Hi. When we access a rotating dashboard that contains 3 dashboards via the web interface we receive the following popup message:

Problem Occurred:
'Synchronize alarm list' has encountered a problem.
Cannot synchronize alarm list: Widget is disposed

We can press ok and then the message goes away but it comes back when the page is refreshed.

This does not occur if we access the dashboards individually via the web, only the rotating dashboard.

This is version 2.2.4 (9506)

Any ideas?

Title: Re: Cannot synchronize alarm list: Widget is disposed
Post by: Victor Kirhenshtein on April 13, 2018, 01:10:30 PM

Hi,

could you export your dashboard configuration into XML and post it or just describe what elements are on those dashboards?

Best regards,
Victor

Title: Re: Cannot synchronize alarm list: Widget is disposed
Post by: pdelvaglio on April 13, 2018, 04:51:31 PM

<dashboard>
   <name>Rotating-Display</name>
   <columns>1</columns>
   <options>0</options>
   <elements>
      <dashboardElement>
         <type>7</type>
<layout>
<horizontalSpan>1</horizontalSpan>
<verticalSpan>1</verticalSpan>
<grabVerticalSpace>true</grabVerticalSpace>
<heightHint>-1</heightHint>
</layout>
<element>
<objectId>0</objectId>
<dashboardObjects length="3">5012, 18097, 21286</dashboardObjects>
<displayInterval>20</displayInterval>
<title></title>
</element>
      </dashboardElement>
   </elements>
   <objectMap>
      <object id="18097" class="23">TD-1</object>
      <object id="5012" class="23">TD-2</object>
      <object id="21286" class="23">TD-3</object>
   </objectMap>
   <dciMap>
   </dciMap>
</dashboard>

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English Support => General Support => Topic started by: pdelvaglio on April 11, 2018, 06:27:00 PM