NetXMS Support Forum

English Support => General Support => Topic started by: rameshpavaluri on June 11, 2018, 09:11:30 AM

Title: Connection with NETXMS server is lost: Close the application
Post by: rameshpavaluri on June 11, 2018, 09:11:30 AM
Hi Team,

I always face this problem " Connection to the NETXMS server is lost close the application and i have to login with credentials every time

need your help
Title: Re: Connection with NETXMS server is lost: Close the application
Post by: Victor Kirhenshtein on June 11, 2018, 11:17:03 AM
Hi,

it could be firewall issue or general network connectivity issue.

Best regards,
Victor
Title: Re: Connection with NETXMS server is lost: Close the application
Post by: Tursiops on June 12, 2018, 08:15:03 AM
Hi,

The Console does not like losing network connectivity and it does not auto-reconnect.
If you have a bad connection or packetloss, you're like to encounter this quite a bit.

A workaround might be to install Tomcat on the NetXMS server and use the Web Console instead (as the Web Console itself wouldn't be losing connection to the local server)? Note that I have not tested this, it's just an assumption. :)

Cheers