Print Page - Crashes.

Title: Crashes.
Post by: Nikk on December 09, 2013, 10:25:56 AM

Hi,

I recently experience server crashes, crash dump mentions something with access violation.
Before last crash what i did was:
created 3 instance discovery dci's, but when i tried to poll configuration, server crashed.
In any case, I sent dump to [email protected].

Thanks in advance,
Nikk

Title: Re: Crashes.
Post by: Percy on January 30, 2014, 07:28:10 AM

hi nikk,
i too have the same problem. do you have got the solution now if yes let me know.

thank you
percy

Title: Re: Crashes.
Post by: Percy on January 30, 2014, 07:34:33 AM

hi nikk,
this my Dump crash report

NETXMSD CRASH DUMP
????????????
?
EXCEPTION: C0000005 (Access violation) at 00D7696F

NetXMS Version: 1.2.9
OS Version: Windows Server 2008 Build 6002 Service Pack 2
Processor architecture: Intel x86

Register information:
eax=0000007F ebx=05EC0898 ecx=0000010B edx=00000004
esi=1998C950 edi=00020DA8 ebp=1998D15C esp=1998C738
cs=0023 ds=002B es=002B ss=002B fs=0053 gs=002B flags=00010202

Call stack:
[libnxsrv:00D7696F]: (function-name not available)
[libnxsrv:00D779B0]: (function-name not available)

can you please tell me what is the problem
thank you
percy

Title: Re: Crashes.
Post by: Nikk on January 30, 2014, 09:22:44 AM

Hi Percy,

Actually I did nothing, the problem just disappeared. And I'm not a big expert in these dumps, better send them to [email protected]!

Nikk

Title: Re: Crashes.
Post by: Percy on January 30, 2014, 10:41:30 AM

hi nikk,

thanks for the reply. ok i will send it to them...

Percy

Title: Re: Crashes.
Post by: Percy on January 30, 2014, 10:46:46 AM

hey nikk,

i have one more question.... nikk i want to monitor the few selected interfaces of router but when i add router it discover all the interfaces how to remove the other interface which i don't want to monitor.

thank you
Percy

Title: Re: Crashes.
Post by: Nikk on January 30, 2014, 10:56:16 AM

What do you want to monitor? Interface status, packets, errors or other things?

Title: Re: Crashes.
Post by: Percy on January 30, 2014, 11:40:27 AM

hi nikk,

Packets ( in and Out) at the interface.

percy

Title: Re: Crashes.
Post by: Nikk on January 30, 2014, 11:53:41 AM

Then under your router device (where are all the interfaces) just choose your interfaces and create data collection items.

Title: Re: Crashes.
Post by: Percy on January 30, 2014, 12:22:14 PM

hi nikk,

i am really sorry for disturbing you again and again.
but what i need is that when i apply template to the router than i check the data collection configuration for that node . it shows the DCI for all interface. how to remove the interface from the node before applying the template. so that it will give the DCI for the remaining interfaces.

thank you

Title: Re: Crashes.
Post by: Nikk on January 30, 2014, 01:18:40 PM

So you are using instance discovery, i suggest reading this post: https://www.netxms.org/forum/configuration/instance-discovery-filter-scrip/msg12108/#msg12108

But in my case, i didn't succeed to remove unnecessary interfaces, because of non-zero values.

Title: Re: Crashes.
Post by: Percy on January 31, 2014, 07:17:46 AM

hi nikk,
thanks a lot for replying and helping me. i will try that hope it will work.

thank you

NetXMS Support Forum

English Support => General Support => Topic started by: Nikk on December 09, 2013, 10:25:56 AM