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Title: Critical status for node without critical alarms or down interfaces
Post by: enp on September 09, 2016, 10:09:58 AM

Hi,

I see two nodes (both are Juniper MX-960) with critical status and without critical alarms or down interfaces. How can it be? What can I check?

I use NetXMS version 2.0.6 on ALT Linux 8.0 with PostgreSQL 9.5. Maybe this issue is linked to https://dev.raden.solutions/issues/1289, which looks like obvious bug, so I didn't ask about it here?

Title: Re: Critical status for node without critical alarms or down interfaces
Post by: enp on September 09, 2016, 10:32:25 AM

No, this problem is not linked to PostgreSQL, I have the same problem with MariaDB

Title: Re: Critical status for node without critical alarms or down interfaces
Post by: Victor Kirhenshtein on September 10, 2016, 09:19:03 PM

Hi,

could it be that you have DCI marked as "used for status calculation"?

Best regards,
Victor

Title: Re: Critical status for node without critical alarms or down interfaces
Post by: enp on September 12, 2016, 07:57:59 AM

Quote from: Victor Kirhenshtein on September 10, 2016, 09:19:03 PM
could it be that you have DCI marked as "used for status calculation"?

I did not created DCIs except default. Both Junipers has nothing on 'Last Values' tabs. Can I see something else?

Title: Re: Critical status for node without critical alarms or down interfaces
Post by: Mystery on September 13, 2016, 08:53:34 AM

Hello, same problem here, only with Cisco C2960 and C3850 devices. (NetXMS 2.0.6 + MySQL)

EDIT: Fixed, it was caused by change of interfaces. Some ports were expected as DOWN and they went UP :-)

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English Support => General Support => Topic started by: enp on September 09, 2016, 10:09:58 AM