NetXMS Support Forum

English Support => General Support => Topic started by: dneil on March 09, 2026, 08:11:52 PM

Title: Dashboard Blanks Itself After 2 Days
Post by: dneil on March 09, 2026, 08:11:52 PM
We have a dashboard built that we display on a TV for all IT staff to look at.  We leave this system on 24/7 and the TV is on when we are in the office.  On version 5.x of NetXMS with the legacy client, we had no issues and the dashboard was always displayed and updated properly.

However, with version 6 of NetXMS and the new client, the dashboard will go to a blank white screen after approximately 2 days. The only way to fix this is closing the client altogether and then restarting the client application.

Has anyone come across this before?  Does anyone know what might be causing this?
Title: Re: Dashboard Blanks Itself After 2 Days
Post by: Alex Kirhenshtein on March 09, 2026, 08:20:14 PM
Can you check memory consumption during these days? Feels like a memory / resource leak.
Title: Re: Dashboard Blanks Itself After 2 Days
Post by: dneil on March 09, 2026, 08:35:11 PM
Thanks Alex, I just restarted it today, so I will follow up in a couple of days when it blanks again.
Title: Re: Dashboard Blanks Itself After 2 Days
Post by: dneil on March 11, 2026, 09:15:28 PM
Hi Alex, it did it again today.  Attached are screenshots of the blank dashboard and Task Manager, we have not run out of RAM and the client is not using excessive amounts of RAM.  (Splashtop is what I use to connect to the machine so that 300MB of RAM goes away when I'm not connected)