NetXMS Support Forum

English Support => General Support => Topic started by: jbriseno on November 27, 2020, 10:04:48 PM

Title: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: jbriseno on November 27, 2020, 10:04:48 PM
Hi, there. This week I did an update of the NetXMS server and desktop managment console.

I don't why. But, the Desktop managment console is too slow to connect to the netXMS server. Also, it is too slow when I try to use it.

When I started the Desktop managment console. In the terminal shows the following information:

SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation

Any idea how to fix this Desktop Managment tool issue.

Thanks in Advance
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: Victor Kirhenshtein on November 30, 2020, 11:42:30 AM
Hello,

this is likely server side issue thaat we have fixed in version 3.6.269.

Best regards,
Victor
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: jbriseno on November 30, 2020, 03:54:31 PM
Hi, Victor appreciate your time to reply my post. With that in mind. Do I need to update the netXMS server and Desktop Managment tool?

Best regards, Jose
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: Filipp Sudanov on November 30, 2020, 05:05:54 PM
Upgrade both, just to be on the safe side.
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: Victor Kirhenshtein on November 30, 2020, 05:48:04 PM
Only server upgrade is needed (latest console version is still 3.6.252).

Best regards,
Victor
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: jbriseno on November 30, 2020, 09:21:06 PM
Hi,  I updated the netXMS server. However, when I started the Desktop Managment tool, in the terminal window sent back the same message that in the other netXMS server:

./nxmc
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.

Best regards, Jose.
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: Filipp Sudanov on December 01, 2020, 01:01:36 AM
On what operating system do you run the management console?
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: jbriseno on December 01, 2020, 10:22:25 PM
Hi, Filipp. The OS is Ubuntu 18. 04 I attach an  image with information of the OS.
Title: Re: Desktop managment console version 3.6.252 connection problem with the netXMS
Post by: Victor Kirhenshtein on December 02, 2020, 12:27:25 AM
We likely have found the bug that caused this issue. It should be fixed tomorrow and we will publish patch release.

Best regards,
Victor