error executing action on agent: Access denied

Started by pham duy, April 06, 2012, 12:10:57 PM

Previous topic - Next topic

pham duy

hi all
i have problem with "Action" on netxms;

i set a threshold on a dci i want to monitor to make a event
define action on "Action" panel
   name: test
   remote: "ip remote host"
   action:test
   type: Executive action on remote agent

add to nxagentd.conf on remote host the line
   Actione = test:/bin/touch /tmp/test

create a rule on "Event Process Policy" for that action and event
when i make event happen seem to be Action not happen
on netmxs console i brower to that node and right click choose Tool -> test "it's name the Action i created" and it display error box "Error executing action on agent: Access denied"
please help me to fix it

Victor Kirhenshtein

Hi!

Ensure that IP address of your management server is listed in remote agent's config as MasterServer or ControlServer. For manual action execution, user performing this action must have "Control" rights to node object.

Best regards,
Victor