NetXMS Support Forum

English Support => General Support => Topic started by: doki on October 20, 2014, 01:09:21 PM

Title: error while upgrading to 1.2.17
Post by: doki on October 20, 2014, 01:09:21 PM
Hi,

I'm stuck on Checking core services while upgrading to 1.2.17 fro 1.2.16. please see attached screen shots.
Title: Re: error while upgrading to 1.2.17
Post by: Victor Kirhenshtein on October 20, 2014, 04:46:25 PM
Hi,

try to find and kill all netxmsd.exe processes that are running. I also recommend to reboot the OS after installer finishes.

Best regards,
Victor
Title: Re: error while upgrading to 1.2.17
Post by: doki on October 21, 2014, 03:46:07 AM
I got this error... try rebooting it after the install and the netxms core service cannot be started.

Title: Re: error while upgrading to 1.2.17
Post by: doki on October 21, 2014, 04:02:41 PM
I've removed everything, install the latest version and use the exsisting DB (Mysql) same error during installation i had to stop netxmsd.exe twice to complete the installation. rebooted the server and try to run the service but same error occur. Please help.

Thanks.

Title: Re: error while upgrading to 1.2.17
Post by: doki on October 22, 2014, 01:20:32 PM
i've setup a new server. install everything. and im still stuck on this screen. please see attached screenshot.
Title: Re: error while upgrading to 1.2.17
Post by: Andreas@rc on October 22, 2014, 04:17:04 PM
Hi,

as I'm facing the same problem right now (https://www.netxms.org/forum/installation/upgrade-from-1-2-16-to-1-2-17-error/ (https://www.netxms.org/forum/installation/upgrade-from-1-2-16-to-1-2-17-error/)), can you tell me what OS you are using? The screenshot indicates, that you're using Windows Server 2003 as myself.

As we ran a short test, Win 7 allows the core service to start without problems.


@Developers
So ... is Win Server 2003 still supported with 1.2.17?
Title: Re: error while upgrading to 1.2.17
Post by: doki on October 22, 2014, 08:49:25 PM
Yes your correct. Im using windows 2003 server standard. 32bit os.
Title: Re: error while upgrading to 1.2.17
Post by: doki on October 28, 2014, 08:05:03 AM
Due to a lot of issues errors I've encounter. I temporary  revert my installation to 1.2.16.
Title: Re: error while upgrading to 1.2.17
Post by: ditonet on October 31, 2014, 03:15:13 PM
I also noticed same problem as doki on Win XP.

Regards,
Title: Re: error while upgrading to 1.2.17
Post by: Victor Kirhenshtein on November 04, 2014, 09:32:33 PM
Hi,

Windows XP and Server 2003 should still be supported. We didn't change anything in that regard. Can somebody provide me with remote access to test machine so I can try to do upgrade myself and see what happens?

Best regards,
Victor