NetXMS Support Forum

English Support => General Support => Topic started by: TICK_TEL on October 12, 2018, 05:42:31 PM

Title: False Positives?
Post by: TICK_TEL on October 12, 2018, 05:42:31 PM
Hello,

We're using NetXMS to secondary monitor one of our SQL servers. The server is monitored also by Redgate. For some reason we're receiving email alerts for High CPU, but upon checking Redgate and NetXMS it isn't that high at all.

It looks like from NetXMS the threshold is set to; Last(2) > 90

Any ideas? I was to late to check the graphs, but I did hop onto Redgate and was literally nothing being used of the CPU!


False positives or bad setup?
Title: Re: False Positives?
Post by: Victor Kirhenshtein on October 14, 2018, 01:50:37 PM
Hi,

from your description it's hard to tell if that was misconfiguration or a wrong data received from agent. If you get this issue next time check raw data of parameter and event log for the node for generated events.

Best regards,
Victor