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Title: Freezes after presets selection in dashboard
Post by: yuli.yepes on July 18, 2020, 04:43:31 AM

Hi.

After I selected "last month" with the presets options in the Dashboard, the console freezes and I can't select any other option. Sometimes I can select another option after waiting a couple of minutes or more.

And sometimes I'm getting this error on the chart

"Cannot get value DCI 'node:DCI' (Requested timed out)"

I'm using the last version (3.4.232) web console in a VM Ubuntu with 8 cores, 8 GB RAM. Receiving DCI from 15 devices. Using MySQL

Title: Re: Freezes after presets selection in dashboard
Post by: Victor Kirhenshtein on July 22, 2020, 12:37:20 PM

Hi,

looks like reading from DB take very long time - which is quite strange if you have only 15 nodes. Please set server debug level to 6, repeat the problem, and provide server log file for that time.

Best regards,
Victor

NetXMS Support Forum

English Support => General Support => Topic started by: yuli.yepes on July 18, 2020, 04:43:31 AM