NetXMS Support Forum

English Support => General Support => Topic started by: nsc-mario on November 22, 2019, 09:00:42 PM

Title: Geomap not show map
Post by: nsc-mario on November 22, 2019, 09:00:42 PM
I'm using version 2.2.8. If i wish add "Map Background" Geographic map, but instead of a map, the background shows this message:
"we are sorry but we don't have imagery at this zoom level for this region" and map not showing. How to fix this problem?
Title: Re: Geomap not show map
Post by: Sch.Donat on November 25, 2019, 11:14:45 AM
Hi!

Does you client have access to internet? What is you tile server's address (configured in server variables)?

Best regards,
Sch.Donat
Title: Re: Geomap not show map
Post by: Victor Kirhenshtein on November 30, 2019, 09:08:51 AM
I also highly recommend to upgrade. Older client versions had issues dealing with some tile servers, including default one.

Best regards,
Victor