NetXMS Support Forum

English Support => General Support => Topic started by: ravi2904 on October 03, 2019, 04:31:43 PM

Title: Hardware inventory view gives error
Post by: ravi2904 on October 03, 2019, 04:31:43 PM
Hi,

I have installed the NetXMS windows version, and, is running fine. I have also installed agent and configured some WMI queries. The data is being saved in MySQL. But when I click on Hardware Inventory view for any object, I get following error:

Error opening hardware inventory view: View does not allow multiple instances: org.netxms.ui.eclipse.objectview.views.HardwareInventoryView

Can you please let me know, if any configuration needs to be done.

Thanks in advance.

Ravi
Title: Re: Hardware inventory view gives error
Post by: Victor Kirhenshtein on October 03, 2019, 09:10:16 PM
Hi,

looks like a bug in UI. What version you are using? Is it web or desktop UI?

Best regards,
Victor
Title: Re: Hardware inventory view gives error
Post by: ravi2904 on October 04, 2019, 08:07:51 AM
Hi Victor,

The server version is 3.0.2305 and the web console is 3.0.2284. I am using the web console. I deployed the war file on apache tomcat 7.0.78.
Title: Re: Hardware inventory view gives error
Post by: Victor Kirhenshtein on October 06, 2019, 10:16:07 PM
Hi,

I just fixed that. Fix will be included into next patch release.

Best regards,
Victor
Title: Re: Hardware inventory view gives error
Post by: ravi2904 on October 07, 2019, 09:02:33 AM
Thank you so much Victor.
How can get the patch when it is released ?

Thanks and best regards,

Ravi
Title: Re: Hardware inventory view gives error
Post by: Victor Kirhenshtein on October 07, 2019, 09:08:12 AM
We will publish announcement as usual and update download page and Debian/Ubuntu repositories.

Best regards,
Victor