Is it possible to set the helpdesk Ref on an alarm via the API? if not what table/column can i update in the dB to set it?
Currently it only writable by jira or redmine drivers, so only by developing a new driver.
But in overall it would be good to allow setting it from nxsl (because integration now can be done just with nxsl and web services). I've created ticket for that: https://track.radensolutions.com/issue/NX-2843