NetXMS Support Forum

English Support => General Support => Topic started by: gpd on October 22, 2019, 08:36:59 PM

Title: How to use monitoring services to monitor web address
Post by: gpd on October 22, 2019, 08:36:59 PM
I followed the documentation (the two options-node/DCI). But I'm not getting the desired result. Displays error (NetSvc. ResponseTime UNSPPORTED); I couldn't find the Service. Check. xxxxx parameter.

I would like to get results of the type (response time, Bytes received, time DNS resolution, load/download time, TCP time and connection, latency, availability). Someone has some documentation on it.

Cássio
Title: Re: How to use monitoring services to monitor web address
Post by: Filipp Sudanov on October 22, 2019, 08:53:39 PM
Hi!

The first thing to check is if netsvc subagent is loaded on the agent that is performing the check.
It's the concept of NetXMS that agent performs only a part of checks and many checks are done by subagents that have to be congigured in agent configuration file: https://www.netxms.org/documentation/adminguide/agent-management.html#agent-configuration-files
Title: Re: How to use monitoring services to monitor web address
Post by: gpd on October 30, 2019, 06:21:15 PM
Hello, Sudanov.

The nxagent.conf file is configured and running according to the documentation (active as log), but I still can't view/create an response time, Bytes received, time DNS resolution, load/download time, TCP time and connection, latency, availability chart. :(

See the examples attached

Thanks
Cássio